JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Jumpcloud best software to manage and control devices
What do you like best about the product?
IT's password policy and way of managing software and use to command section.
What do you dislike about the product?
it's nothing to dislike best in use. love it.
What problems is the product solving and how is that benefiting you?
IT's remote support is best and easy to access and many feature in remote support 3 types of support available and we applied different different type of policy applies on system according to requirement .
Solid directory services and workstation management for mixed PC/Apple environments.
What do you like best about the product?
We purchased JumpCloud because we needed a single solution to work worldwide in an environment that was 80/20 PCs to Macs. It manages both better than competing solutions.
What do you dislike about the product?
JumpCloud keeps adding features and increasing the cost per user. It would be better if we could not pay for features we don't use.
What problems is the product solving and how is that benefiting you?
If I used Azure AD, I'd still need a product like Jamf to managed my Macs. Even though it's gotten more expensive over the years, it's still cost competitive with other (multi-product) solutions.
Great Device Management Tool
What do you like best about the product?
It has everything you need to start your journey for IT SOC2 Compliance. Highly recommend.
What do you dislike about the product?
Sometime the auto updates don't work well or get hung up.
What problems is the product solving and how is that benefiting you?
MDM it is great to manage all the company devices.
Intuitive and Powerful MDM Tool
What do you like best about the product?
I like JumpCloud's simple user experience and user interface. It's easy to use and simple, which makes it great for our needs. It's also very powerful, helping us maintain all of our devices up to date by enforcing an update policy. It integrates well with third-party software, making it easier for us to manage people's access to specific software we need them to have.
What do you dislike about the product?
Nothing in particular, I think it does what it’s supposed to do in an unobtrusive way.
What problems is the product solving and how is that benefiting you?
We use JumpCloud for MDM to manage mobile devices and laptops assigned to remote team members, secure them, and view specifications. It serves as a launch portal with streamlined SSO login to different software, integrating easily for seamless access. It's easy to use, keeps devices updated, and enforces policies.
A great solution for SME's looking for AD-like features without the on-prem requirement
What do you like best about the product?
Being able to manage users remotely, as well as have the best parts about AD without the downsides of an on-prem setup. The UI & overall experience is very fluid and intuitive. Client is lightweight and performant on remote devices, which is very nice. The Support & Onboarding is not aggressive, and our account manager is approachable and not pushy. Can't speak to the AI features as I don't use them, but they're certainly there.
What do you dislike about the product?
It's a bit expensive in the upper tiers, but you do get what you pay for ultimately. A la carte feature purchasing is very useful for quickly figuring out your needs and only paying for what you use. Free trial and fair use period is also immensely useful for a SME that needs flexibility.
What problems is the product solving and how is that benefiting you?
It allows us to effectively synchronise our machine users with our Microsoft-based cloud directory, without the need for complex on-site AD solutions.
v useful for remote org setups
What do you like best about the product?
I am not a tech person - I work in People. And jumpcloud has def made my life easy. My org is all over geographies - so ensuring that tech policies are in place and our data is secured -- JC is top notch here!
What do you dislike about the product?
Your device must be connected to internet for JC to implement its policies. So, for newbies - they take their time to understand this. Its an inevitable issue I think given the age of internet.
What problems is the product solving and how is that benefiting you?
1. Devices across geographies - aids in implementing org tech policies even though I am sitting miles away from the device.
2. Data stays protected even when the device crashes because of JC.
2. Data stays protected even when the device crashes because of JC.
Amazing
What do you like best about the product?
The flexibility and availability on any platform
What do you dislike about the product?
The limitation on the mobile application
What problems is the product solving and how is that benefiting you?
I am benefiting for the remote access and the policy enforcement
Jumpcloud for security and integrations
What do you like best about the product?
JumpCloud has the best security features including Zero Trust, MFA, and compliance standards, and its integrations with third-party services (i.e.: cloud, security, and DevOps tools) into modern IT environments. We are using Identity & Access Management
What do you dislike about the product?
We Dislike Patch management in JumpCloud, We Need more improvement in the patch management module.
What problems is the product solving and how is that benefiting you?
JumpCloud solved our security requirement like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), Passwordless Authentication and integrations with different IT tools.
Easy to use and very versatile
What do you like best about the product?
JumpCloud is extremely easy to use and sync with Google Workspace. It is a great product for a small team to use to manage different devices (Windows, Mac, and Linux) under one platform. The MDM management is also really good. Another great thing about JumpCloud is the available resources. They have a great knowledgebase, and a dedicated training site with many tutorials.
What do you dislike about the product?
In my use case, I do not have anything that I really dislike about JumpCloud.
What problems is the product solving and how is that benefiting you?
The biggest problems that JumpCloud is solving for me are MDM and IDP. Prior to the implementation of JumpCloud, it was extremely difficult to manage all devices in the organiztion due to remote and traveling employees.
Perfect growing platform
What do you like best about the product?
I love the way that Jumpcloud ir orgnized and it is easy to use, we have manners to create shortcuts and also SSOs, this improve the way that we have security on software and we can rely on company safity links to use. The documentation about integration is very accurate and the customer support is always there to help. I am now on implementation phase of JumpCloud Password Manager and I am loving the whole process. I am trying to improve the frequency of use in my company I think the best way to keep security it is to use JumpCloud every day.
What do you dislike about the product?
I do not have anything bad to say about Jumpcloud but I will leave here some things that you guys can use to enhance the use from all people.
The first suggestion is to create a way to set a standard password to all new users that enters in the company.
The second suggestion is to create the possiblitie to add tabs on users profiles, for example:between "All Applications" tabs and "Favorites" it would be awesome if we could create new tabs there
The first suggestion is to create a way to set a standard password to all new users that enters in the company.
The second suggestion is to create the possiblitie to add tabs on users profiles, for example:between "All Applications" tabs and "Favorites" it would be awesome if we could create new tabs there
What problems is the product solving and how is that benefiting you?
Security and approved softwares from my company. I have always dreamed about to have an application that could get together all the softwares that we use and exclude users from enter on a fake website for example.
showing 381 - 390