JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Creston V.

Management and Authentication of users on Windows and MacOS devices

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is integratable with MacOS and Windows devices. Can be used to authenticate your users before logging into their devices. Can be used as a Active Directory as well which connects to other major cloud services like AWS, Azure and GCP. Reaching out to Customer support is easy and quick.
What do you dislike about the product?
Need more intergratability with managing Linux devices. Sometimes users face authentication issues whilst logging into their account with JumpCloud, the process needs to be refined for efficiency.
What problems is the product solving and how is that benefiting you?
Managing Mac and Windows devices. Makes it easier to enroll these devices and manage them to ensure only authenticated users are logging in.


    Mayur L.

Reliable SSO and IDP management system jumpcloud

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
we are using jumpcloud as SSO and IDP for most of our application.s Its fast and reliable. Easy to integrate with any third party application. Easy to manage users and groups and their accesses. Endpoint system management is also very much easy. Overall, its good.
What do you dislike about the product?
sometimes third party device authentication does not work as expected. have to retry multiple times.
What problems is the product solving and how is that benefiting you?
Identity and access management. by creating groups according to business units and adding respectives users to those groups. This way we can control access to the resouces using jumpcloud.
We can easily integrate our third party applications such as jenkins, to use SSO and sign into the applications.


    Farooq A.

One of the best Identity providers out there

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Jumpcloud has got the basics right. Integration, identity management, app management, device management, etc anything that I can think of is handled very smoothly in Jumpcloud. The console interface is the best part, you dont feel like working on the portal but rather browsing away through it. Keep up the great work guys!
What do you dislike about the product?
I havent had any issues with JumpCloud. Everything like pricing, support, console interface, etc is all good.
What problems is the product solving and how is that benefiting you?
To manage user accounts, devices, SSO and their security aspects.


    Computer & Network Security

A Company Employee Using JumpCloud

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Easy access to all assets with JumpCloud.
What do you dislike about the product?
Difficult to manage user access, confusing UI.
What problems is the product solving and how is that benefiting you?
We have a lot of assets - servers, laptops, websites. JumpCloud gives us secure access to all of them in an easy way.


    Computer Software

Unified and Secure Device Management

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Easy centralized management for Windows, macOS, and Linux.Integration with SSO, MFA, and security policies without relying on local controllers.
What do you dislike about the product?
The scripting session could be improved and a remote console made available.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of centrally managing multiple operating systems by eliminating the need for on-premises domain controllers. This simplifies user, access, and security policy management, providing greater control and automation.


    Keith S.

Great product

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Being a totally cloud based organization the authentication and identity control I receive with JumpCloud ensures network security. The policies, as well as the SSO options make it easier for my users, and more secure overall!
What do you dislike about the product?
Bundle pricing: I wish they had ala carte pricing for only the parts I need.
What problems is the product solving and how is that benefiting you?
Security, identity, and ease of use of multiple online applications (SSO)


    BALA S.

JumpCloud Cloud Directory Features

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Ease to intergrate with Existing Directories (Microsoft and Cloud Directories)
Got very good customer Support for quires
Device Management has bundle of feature includes Code Execution, Remote Login, etc.
User authentication implementation was ease with SSO
What do you dislike about the product?
Some cases JumpCloud Password management application take more time to sync. Which is hard to relay and wait.
What problems is the product solving and how is that benefiting you?
User Management across variour products


    Anthony J.

Best solution for Enterprise IT

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The ability to use it for SSO is a serious time saver. Jumpcloud does all the heavy lifting, with little to no configuration required, so users can log into all of your SaaS products through one portal. It is truly the best SSO solution on the market. Plus, the dashboard is easy to navigate and user-friendly. You can't get any better!
What do you dislike about the product?
For the brief time I've used JumpCloud, I've had no issues. I don't use it daily, but I'm impressed so far. I would also like it if Jumpcloud included Workflows.
What problems is the product solving and how is that benefiting you?
We currently are using Jumpcloud as our Device Management solution.


    johnny c.

New features, easy to use, unique experience

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is a comprehensive platform for identity, access, and device management that has transformed the way organizations manage their IT infrastructures. With a rating of 4.5 out of 5 on G2, based on more than 2,900 reviews, it stands out for its robustness and versatility.
What do you dislike about the product?
Perhaps they should properly include more versions in other languages since it is a platform that is used in many places nowadays.
What problems is the product solving and how is that benefiting you?
Some times are slow in data loading


    Paul P.

JumpCloud: The Ideal IAM Solution for SMBs

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I suggest JumpCloud to small business owners and municipal administrators who need a centralized identity and device management solution that offers cost efficiency. JumpCloud delivers easy user authentication and security management across Windows, macOS, Linux, and cloud-based applications while avoiding Active Directory's complexity and additional expenses.

Businesses experience significant savings on hardware and licensing expenses since no on-prem infrastructure is required. The cloud-based interface is intuitive which enables straightforward administration while reducing IT workload and streamlining access management and the onboarding process. The platform provides built-in security features such as MFA along with conditional access and SSO to guard against cyber threats and maintain compliance.

JumpCloud provides enterprise-grade security through a scalable, comprehensive IAM solution which is available at a fraction of the usual cost.
What do you dislike about the product?
Jumpcloud is constantly evolving and adding more features and capabilities so most concerns I've had over the years have been addressed, including the recent preview capabilities of federation with Apple Business Manager. I'd like to see the password manager evolve a little further yet to be a little more seamless with passwords and 2FA. The recent additions that help with Shadow IT and the PAM features on the horizon are great additions!
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines multiple platform management for users and devices and security through one consolidated console that's simple to use. The consolidation of management features into a single console reduces administrative workloads and streamlines customer onboarding while cutting IT expenses for resellers. Businesses achieve efficient operations with centralized identity management and devices along with built-in security features while ensuring compliance and security through seamless SSO without using traditional directory services.