JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Kauan Izidio Lopes - Support Analyst / I work with JumpCloud
What do you like best about the product?
What I liked most about using JumpCloud was the ease and speed of integration with other software like Office, Google, and Slack. The main function used is the automations through codes that we can execute remotely on the machine for specific configurations or program installations.
What do you dislike about the product?
The only point that was identified is the delay when we ask to execute a task through the admin panel.
What problems is the product solving and how is that benefiting you?
It is solving problems such as access and user management, inventory, automation, and password security.
Best all-in-one solution for identity and mdm management
What do you like best about the product?
It seems to check all of the boxes that are typically a headache for IT admins. Identity management, self service portal, server management, insights and mdm,
What do you dislike about the product?
Can be expensive depending on how many users you have
What problems is the product solving and how is that benefiting you?
User management across servers was a manual and tedious task prior to jumpcloud. Also left me open to attacks from previous users that I may not have removed on time.
Great partner who understand our challenges
What do you like best about the product?
Centralizing all user access in a single portal provides access and security for our company apps.
What do you dislike about the product?
It took some time to have some needed product updates, but they delivered it.
What problems is the product solving and how is that benefiting you?
Increased governance in our platform and PCI/SOC1/SOC2 certifications.
Technical Support Engineer
What do you like best about the product?
I like how you can easily manage company-owned devices, with great user experience and minimal effort.
What do you dislike about the product?
Everything is as great as it can be! Great jobs, developers! :)
What problems is the product solving and how is that benefiting you?
Managing company owned devices.
Jumpcloud Review
What do you like best about the product?
The user experience is so nice, it's easy to use and accessible
What do you dislike about the product?
I don't dislike anything but I would like that a few functionalities are improved such as having more dashboards for visualisation
What problems is the product solving and how is that benefiting you?
It helps with identity access management and password Management. Very effective and efficient
One of the best systems in the field
What do you like best about the product?
What I find most useful about JumpCloud is its versatility, how we can solve users' problems quickly, and I also like the device panel where we can manage the equipment through it. Also, its incredibly fast customer support. We have been using it frequently since its implementation and have not had any issues.
What do you dislike about the product?
Currently, I have nothing to complain about regarding the use of JumpCloud.
What problems is the product solving and how is that benefiting you?
It is helping us a lot with the management of the employees' equipment and the user who is allocated to the machine.
Evaluation Jefferson Viana
What do you like best about the product?
does exactly what it promises. I really like the MDM option, to manage devices, notebooks, and mobile devices, update policies.
What do you dislike about the product?
Whenever I have to search for a person's name, the response is very slow and sometimes it only works by searching through email.
What problems is the product solving and how is that benefiting you?
Resolve the issue of access by centralizing it on a single platform, thus facilitating the management of users and computers.
Comprehensive Review of JumpCloud: Strengths and Areas for ImprovementEasy to operate
What do you like best about the product?
Easy to use, manage and implement.
Having a lot of integrations.
On-time incidents announcements.
Having a lot of integrations.
On-time incidents announcements.
What do you dislike about the product?
The reporting and logging capabilities could be more advanced, providing deeper insights into user activity and security events.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of managing users, devices, and access control across a hybrid IT environment without relying on traditional on-premise directory services like Active Directory. It provides a cloud-based identity and device management solution, allowing for seamless user provisioning, SSO authentication, and policy enforcement across Windows, macOS, and Linux devices.
This benefits me by simplifying IT administration, improving security with Zero Trust principles, and enabling remote management of users and endpoints. The ability to integrate with LDAP, RADIUS, and SAML applications ensures smooth access control across multiple platforms, reducing overhead and enhancing productivity.”
This benefits me by simplifying IT administration, improving security with Zero Trust principles, and enabling remote management of users and endpoints. The ability to integrate with LDAP, RADIUS, and SAML applications ensures smooth access control across multiple platforms, reducing overhead and enhancing productivity.”
Great for bringing a small-to-mid team up to speed with ISO compliance
What do you like best about the product?
It helps me and my team meet security and IT requirements for our upcoming ISO27001 certification such as enforcing disk encryption, screen lock etc.
What do you dislike about the product?
Can't think of any right now, it exceeds my expectations.
What problems is the product solving and how is that benefiting you?
Our team is undergoing ISO27001 audits and certification. Jumpcloud is proving crucial in bringin all company owned devices, BYODs, and accounts, under single pane of glass management. It helps us enforce all the required policies.
JumpCloud has been very helpful for us
What do you like best about the product?
Jump Cloud has allowed us to be more effecent with our clients and we like the ability to control devices and user access and the ability to push out apps without having to be remoted into the machine.
What do you dislike about the product?
Have not found anything yet that we have not liked.
What problems is the product solving and how is that benefiting you?
It allows us to be able to do more things using just one application instead of several.
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