JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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One of the best tools out there
What do you like best about the product?
I like the way its build...its eays for me to use, its easy to understand and has all we need daily
What do you dislike about the product?
Probably pricing model can be changed, or adapted also to small companies
What problems is the product solving and how is that benefiting you?
We use it daily, problems we solve depens on the tickets we get...but mostly user and device management, remote support etc
Very good experience as its features contribute greatly to my goals.
What do you like best about the product?
I like it a lot because it greatly contributes to the ease of access to the tool. Its implementation and support are very good for use.
What do you dislike about the product?
It's not something I don't like, but it could be simplified in some interactions, yet nothing that isn't adaptable.
What problems is the product solving and how is that benefiting you?
Access Issues / password re-registration / performing access reconfigurations
First time using JumpCloud
What do you like best about the product?
Easy to follow UI
SSO
MFA
User Management
Device Management
SSO
MFA
User Management
Device Management
What do you dislike about the product?
Sometimes the JumpCloud agent the device get corrupted and we cannot manage the device.
What problems is the product solving and how is that benefiting you?
User and Device Management
practice
What do you like best about the product?
practicality and easy learning for all users.
What do you dislike about the product?
user search bar, is not functional.
What problems is the product solving and how is that benefiting you?
resetar senhas
Very practical and safe
What do you like best about the product?
Practicality and reliability. Jumpcloud is easy to use once you get the hang of it.
What do you dislike about the product?
It could be more intuitive for some functionalities.
What problems is the product solving and how is that benefiting you?
Helping in the migration of applications and control of employees.
Jumpcloud is a very good Cloud directory platform but will need some improvement
What do you like best about the product?
Jumpcloud simplify my resources and devices management through cloud directory. Compared to using my AD previously, Jumpcloud make the user onboarding, management, devices management and policy management easier.
A user-based password management also is a useful page to help our team to reduce workload in managing user's authentication, where rather than the IT support ding the changes, user can help themself to change their own password.
Customer support also plays a good role and support me very well during our implementation stage.
A user-based password management also is a useful page to help our team to reduce workload in managing user's authentication, where rather than the IT support ding the changes, user can help themself to change their own password.
Customer support also plays a good role and support me very well during our implementation stage.
What do you dislike about the product?
The reporting part. Every implementation need a good reporting especially when it involved presenting the current status of my Jumpcloud deployment to my stakeholders (e.g. my bosses. directors, auditors).
While Jumpcloud have a good improvement in term of user onboarding report and devices, Jumpcloud might need more to focus on improving the reporting for policy management, such as a specific dashboard to shows the policy implementation analytics. (e.g. how many policy got implemented vs how many fail, reason of failing, percentage of success policy in policy group/device group, an info button when policy fails, showing what is failing, suggesstion on how to solve the issue). This will be useful when my boss ask me "what the success percentage of our current deployment? whats the top most fail policy we encountered?"
Another page that might be useful is a tree page to show a connection between device group, policy group, and user group. This will help my new team member how just join the team to understand and analyse our company Jumpcloud structure for ongoing support.
While Jumpcloud have a good improvement in term of user onboarding report and devices, Jumpcloud might need more to focus on improving the reporting for policy management, such as a specific dashboard to shows the policy implementation analytics. (e.g. how many policy got implemented vs how many fail, reason of failing, percentage of success policy in policy group/device group, an info button when policy fails, showing what is failing, suggesstion on how to solve the issue). This will be useful when my boss ask me "what the success percentage of our current deployment? whats the top most fail policy we encountered?"
Another page that might be useful is a tree page to show a connection between device group, policy group, and user group. This will help my new team member how just join the team to understand and analyse our company Jumpcloud structure for ongoing support.
What problems is the product solving and how is that benefiting you?
Mass coverage of users management when they want to onboard and offboard from the company. Our previous practice put a lot of man power and effort in order to onboard and offboard a user while in Jumpcloud, we just need to disable the user to cut all his/her access.
Unified access management
What do you like best about the product?
A great way to unified access management with identity and MDM management from legacy systems. Instead of using a bunch of different platforms, you can use JumpCloud for everything like managing all your devices, handling your single sign-on and other apps, and even setting up security policies. It's like the ultimate allinone IT toolkit.
What do you dislike about the product?
Jumpcloud provides basic reporting and visibility, but the reporting features are limited in depth and customization. Generating detailed, meaningful reports often requires manual workarounds, and consolidating data on user activity, device compliance, or security events into a single, intuitive dashboard can be challenging. Visibility into device inventory is also incomplete, making it difficult to obtain a centralized view of applications installed across endpoints. These gaps complicate auditing, security monitoring, and compliancparticularly in regulated industries and can force administrators to spend extra time gathering and reconciling data, which reduces efficiency and increases the risk of oversight
What problems is the product solving and how is that benefiting you?
Managing a companys computers, user accounts, and passwords across multiple applications can be inefficient and error-prone. Jumpclouds principal advantage is that it consolidates these functions into a single platform, allowing administrators to manage employees, devices (PC and Macs), and applications from one centralized interface. This unified approach simplifies IT operations and reduces administrative overhead, while improving security by providing a single control point for access management. For organizations seeking to streamline device and identity administration, jumpcloud offers a clear operational and security benefit.
Seamless CIAM with Jumpcloud
What do you like best about the product?
I like the concept of the jumpcloud userportal providing access to various applications integrated with SSO supporting various protocols.
I have extensively been working on various Application integrations with Jumpcloud to enable seamless SSO for user experience.
Jumpcloud supports various standard protoclos of SAML , OIDC with available connectors and custom integrations made simple along with MFA via Jumpcloud Protect and Conditional policies.
Device management is Agent based is made easy for IT admins with remote access, commands executing and implementing CIS standards.
I have extensively been working on various Application integrations with Jumpcloud to enable seamless SSO for user experience.
Jumpcloud supports various standard protoclos of SAML , OIDC with available connectors and custom integrations made simple along with MFA via Jumpcloud Protect and Conditional policies.
Device management is Agent based is made easy for IT admins with remote access, commands executing and implementing CIS standards.
What do you dislike about the product?
Jumpcloud is yet to come up with advanced features like Self service for Account unlocks, User orchestration and governance capabilities which are necessary at this era of enterprice security management.
What problems is the product solving and how is that benefiting you?
Jumpcloud Solves the case of Application access via SSO with User portal integration with various standard protocols.
We have also been doing PoC on using custom attributes to create user workflows , application authentication and authorization and this works pretty well and can be worked out on enterprise level.
We have also been doing PoC on using custom attributes to create user workflows , application authentication and authorization and this works pretty well and can be worked out on enterprise level.
great tool for IT
What do you like best about the product?
the simply and fantastic procedure to install the client to every driver and the use the same logon, just in few clicks. The easy step and the powerfull report make the IT job much easy and fast
What do you dislike about the product?
nothing, all works well and i dont have see nothing negative
What problems is the product solving and how is that benefiting you?
sign on secure in all of server with same user and passwords. fantastic.
Great
What do you like best about the product?
Way to verify users and MFAs, and a very simple and easy panel
What do you dislike about the product?
Password criteria, I find it somewhat weak and confusing
What problems is the product solving and how is that benefiting you?
We removed the AD and today we have MDM control
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