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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,919 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Manage everything from a single place

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Manages Windows, Linux, Mac, iOS and Android devices.
What do you dislike about the product?
There is nothing really that come to my mind...
What problems is the product solving and how is that benefiting you?
I can manage Linux and Windows users in and off site.


    Michael W.

10/10 MDM Provider

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
SAML integration with a vast array of apps
What do you dislike about the product?
Device management is a bit clunky to enroll, especially for Macs
What problems is the product solving and how is that benefiting you?
Multiple applications that require authentication and 2FA, using JumpCloud users only need to rememberne password and one 2FA setup to be able to access a pether of our resources. PReviously each invidiual app needed a password and 2FA code which is more hasle for the users and IT when password resets are required.


    Sandeep V.

Easy, Simple GUI to manage all the Devices

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Technically very Usefull and easy to understand the Setting and Controlls. All Devices can be managed with mobile apps or browsers. easy customer support.
What do you dislike about the product?
nothing to say, totally impressed with all the features with satisfied performance.
What problems is the product solving and how is that benefiting you?
mobile application which is very handy.


    Nicolas P.

JumpCloud great tool, easy to implement with clear functions

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
I like this platform because it offers password management features and is easy to run scripts on windows servers. I also like the single user interface panel and its ease of use.
What do you dislike about the product?
It is a good platform and so far no problems.
What problems is the product solving and how is that benefiting you?
I consider it a very beneficial platform for different needs, especially for managing our users and passwords and incorporating security models, and it gives us a lot of confidence.


    George J.

Good cloud consultant provided the cloud solution equivalent to a human.

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
I can obtain cloud IT resources and cloud solutions easily online without needing a third-party cloud consultant.
What do you dislike about the product?
Promote the SALES if I request any cloud solution based on the priority of the customer's request. Improve Web, Chat, and phone support, including Tracking support cases.
What problems is the product solving and how is that benefiting you?
I have obtained the solution from Jumpcloud for AWS cost optimization of my AWS service.

Example:
1. Automatically shut down and start the AWS services.
2. For performance, migrate to automatically upgrade the instance type and downgrade the AWS services.


    Shivam S.

Jc is good

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Geo location and security awesome to have this AD
What do you dislike about the product?
Heating issue of the system. And not a Mac friendly
What problems is the product solving and how is that benefiting you?
Always


    Joddy K.

JumpCloud change everything

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud stands out for its unified, cloud-based platform that simplifies IT management across various operating systems. Key benefits include:

1. Centralized Management: A single platform to manage users, devices, and policies.

2. Cross-Platform Compatibility: Seamless management of Windows, macOS, and Linux environments.

3. Enhanced Security: Built-in Zero Trust features, including multi-factor authentication and device security policies.

4. Smooth Integrations: Compatible with popular apps like G Suite and Office 365.

5. Remote-Friendly: Effective device management for remote and hybrid teams.

JumpCloud helps streamline IT operations while boosting security and flexibility, ideal for modern, cloud-first workplaces.
What do you dislike about the product?
Some potential drawbacks of JumpCloud include:

1. Learning Curve: The platform’s wide range of features can take time to master.

2. Limited Customization: Policy settings can sometimes feel restrictive.

3. Pricing: Costs may add up for smaller organizations as user or feature needs grow.

4. Dependence on Internet: Being cloud-based, reliable connectivity is essential.

5. Sync Delays: Occasional delays in syncing with integrated services.

While JumpCloud is powerful, these areas might require some adjustments for certain IT environments.
What problems is the product solving and how is that benefiting you?
JumpCloud solves key IT management challenges with these benefits:

1. Centralized Management: A single platform for managing users and devices across various operating systems, reducing the need for multiple tools.

2. Improved Security: Features like multi-factor authentication and conditional access help secure access and protect data.

3. Remote Work Support: Cloud-based management makes it easy to secure and support remote teams consistently.

4. Seamless Integrations: Integrates smoothly with G Suite, Office 365, and other essential tools, streamlining workflows.

JumpCloud simplifies IT management, enhances security, and supports flexible work, benefiting both IT teams and users.


    Neil-Cyril C.

Jumpcloud

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
robust security features including multi-factor authentication and user-friendly
What do you dislike about the product?
Nothing because it's suited to our company and a big help to us
What problems is the product solving and how is that benefiting you?
JumpCloud help us to solve our problem in user management, authentication and security for now using with jumpcloud our work is much easier than before.


    James A.

Active Directory who?? JumpCloud makes working remote easy for end users and IT

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud made it easy for us to migrate our users to, moving away from on prem Active Directory, all while working remotely. It was easy to implement and integrate across our organization, and when we have needed support it's been great with multiple ways to connect with someone.
What do you dislike about the product?
Honestly... nothing. They've fit our needs perfectly.
What problems is the product solving and how is that benefiting you?
It's helping us be able to remotely manage our end users' machines, have a cloud-based directory, enable zero touch configuration for equipment for new hires, have visibility and be able to lock down everything which helps with our SOC2 compliance... the list goes on.


    william h.

I have enjoyed using jumpcloud to protect my business

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
The intuitive interface, ease of setting up user access controls, and strong security measures like multi-factor authentication make it an efficient tool for managing an organization's infrastructure. The ability to centralize identity management while maintaining flexibility and security is a standout feature that many IT administrators appreciate.
What do you dislike about the product?
Absolutely none, it's been amazing. Very easy
What problems is the product solving and how is that benefiting you?
Overall, JumpCloud helps reduce complexity, strengthen security, and streamline IT operations, which greatly benefits productivity and security management.