JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Cameron A.

A Place to Manage LDAP and different settings

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Managing Computers and Server Access has never been easier.
What do you dislike about the product?
I dont think there are too many downsides other than its limited about which apps to grant access to, maybe add more there to manage.
What problems is the product solving and how is that benefiting you?
Managing Security on Machines and Monitoring whether or not its active. Managing Users on Machines. Installing Applications. Everything in one place makes management of everything so easy.


    Manufacturing

A shining software suite that stands out

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Contstant and intential updates to the software. It has grown so organically and well when compared to anything microsoft or google. From the base platform and its R.A.T. to the more recent password manager and remote viewing applications. JumpCloud IS the bang for your buck. Holy crap!! Very easy to use and learn new features as well.
Onboarding our clients has become increasingly easier over time and I find myself spending more and more time within the JumpCloud portal every day.
What do you dislike about the product?
As always, with any organization at JumpCloud's size... you lose some of that human touch and feel when it comes to support/ account/ technical reps. Not a deal breaker but would be a great place to see improvement.
What problems is the product solving and how is that benefiting you?
Ease of remote management of any type of technical resource (hardware/ software).


    Mark S.

Maintain excellent control of your network users and assets

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
When implementing a new service that you don't have familiarity with, it is vital that you have stellar support to assist you in working out any quirks that you may encounter. Jumpcloud support is, how can I put this - AWESOME. This gives you a high level of granular control over your network and devices.
What do you dislike about the product?
Learning curve can be a little steep as there is a correct order of steps in order to be successful in deployment.
What problems is the product solving and how is that benefiting you?
JC is helping me to maintain control over my network and devices without having to use an expensive domain controller.


    Alejandro T.

Jumpcloud migration success

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
The amount of tools that have native integrations with jumpcloud make it easy to have everything in one place.
What do you dislike about the product?
Sometimes there's problem with Jumpcloud go and the app
What problems is the product solving and how is that benefiting you?
Is an easy way to have all our access together, is fast and realiable in the SSO


    Alex C.

A must for hybrid environments

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Ability to administer users and computers in a half Mac half PC environment.
What do you dislike about the product?
There password manager and MDM leave a little to be desired.
What problems is the product solving and how is that benefiting you?
Directory services in a hybrid environment.


    Kevin V.

Jumpcloud, Bringing power back to the Admin

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
I like how Jumpcloud has all of our devices in one system. It allow us to manage updates and security policies on multiple devices. It is pretty easy to use and build Policies. Implementation was a breeze. We are able to get quility, and quick customer support. We utilize the software daily to view alerts on our systems. And it also integrates with google workspace!
What do you dislike about the product?
I wish we had alittle more control of android devices.
What problems is the product solving and how is that benefiting you?
Jumpcloud was able to combine multiple services into one software which helps our budget. We are able to set password policies in a non domain enviornment easily.


    Vijay R.

Secured Accounts

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
You can make sure that your account is mostly secured and it can be only operatable by you only, which is a very important scenarios for the your daily wise activities on a business account.
What do you dislike about the product?
More likely when the security is too tight it comes up with some compliance also as it will be not easy for all users who are not aware of the new and modernization technology.
What problems is the product solving and how is that benefiting you?
Security


    Robert S.

JumpCloud Review

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is a comprehensive solution for user identity management, Single Sign-On (SSO), Group Policy, and Active Directory. It stands out for its intuitive interface, making it easy to use and maintain. The platform provides a robust layer of security, which is crucial for enhancing our security stack. Additionally, JumpCloud helps us achieve compliance standards and adhere to best practices, ensuring that our organization remains secure and compliant. It is easy to learn and deploy and administer.
What do you dislike about the product?
There honestly isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
Ablke to create cloud based Active directory for clients to achieve compliance standards and best practices along with SSO and remote access really stream lines our processes and enhancing our security


    Cory N.

Great Customer Service

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
The help they provided and problem solving ability.
What do you dislike about the product?
Nothing at all. It was a great all around experience
What problems is the product solving and how is that benefiting you?
Being able to manage and monitor all the company devices from one computer.


    Kevin B.

A great VM management tool

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud it's one of the easiest management tool to learn, quick to understand a really user/tech friendly, with a couple of minute into the app you understand how to work on it
What do you dislike about the product?
It would be easier to work with if the Connection IP to remotes were displayed on the device info
What problems is the product solving and how is that benefiting you?
Remote desktop connections and administration