JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Jumpcloud Does it ALL
What do you like best about the product?
The ability to manage Identity, Access and Device Security from one pane of glass - the tool covers ALL platforms in out fleet and makes device security and management seamless.
What do you dislike about the product?
Jumpcloud does it all !! They continue to improve their feature/function capabilities, they regularly listen to customers concerns and take our feedback to heart.
What problems is the product solving and how is that benefiting you?
Jumpcloud provides our primary Cloud Directory, manages our system access, and we manage security and patching on our fleet of systems -basically, Jumpcloud does it all
Easy to setup and user-friendly UI
What do you like best about the product?
The JumpCloud is very easy to use and user-friendly. It helped us to manage our employees systems, we can now manage software application installions on these systems via a feature in JumpCloud i.e. Software Management which is quite helpful. Also it is very easy to apply any policies via JumpCloud to end users systems such as password policy, MFA for logging into system etc. Also the directory integration is very easy to setup such as AD, Cloud or HR directories. With this we can also run commands on remote systes, can take remote assist/control of system which is very useful. And the customer support is always there for you and they are quite fast in responses.
What do you dislike about the product?
JumpCloud needs some improvements in Software Management feature, it sometimes takes a lot of time to install any softwares on remote system remotely.
What problems is the product solving and how is that benefiting you?
JumpCloud has streamlined managing employee systems by offering a range of tools for efficient control and security. With its Mobile Device Management (MDM) capabilities, we can easily handle software installations across all systems, ensuring our applications are up-to-date. JumpCloud’s policy enforcement, like password policies and MFA, enhances system security and is easy to apply, providing a consistent approach to compliance. Additionally, the JumpCloud Run Command, Remote Assist etc. feature allows us to run commands, provide remote assistance, and even take control of systems when needed.
Jumpcloud and Startups, A Perfect Match
What do you like best about the product?
Jumpcloud allowed me to pull my small, less than 40 user global startup, from the depths of shadow IT into a fully managed mdm environment. The implementation support team was quick to assist and provided step by step guided feedback so that we could connect a variety of OS devices into one, easy to manage system. Jumpcloud's ease of use allowed me to deploy important applications, encryption policies, and patch update programs all from the user-friendly web console.
What do you dislike about the product?
Honestly nothing, being a mixed environemnt mdm tool with new capabilites I discover each day, has made my job as an IT Specialist all the more capable.
What problems is the product solving and how is that benefiting you?
Jumpcloud allowed my remote startup to come under one centralized device management. I can't imagine the hours and time zones I would have had to navigate without it.
A Place to Manage LDAP and different settings
What do you like best about the product?
Managing Computers and Server Access has never been easier.
What do you dislike about the product?
I dont think there are too many downsides other than its limited about which apps to grant access to, maybe add more there to manage.
What problems is the product solving and how is that benefiting you?
Managing Security on Machines and Monitoring whether or not its active. Managing Users on Machines. Installing Applications. Everything in one place makes management of everything so easy.
A shining software suite that stands out
What do you like best about the product?
Contstant and intential updates to the software. It has grown so organically and well when compared to anything microsoft or google. From the base platform and its R.A.T. to the more recent password manager and remote viewing applications. JumpCloud IS the bang for your buck. Holy crap!! Very easy to use and learn new features as well.
Onboarding our clients has become increasingly easier over time and I find myself spending more and more time within the JumpCloud portal every day.
Onboarding our clients has become increasingly easier over time and I find myself spending more and more time within the JumpCloud portal every day.
What do you dislike about the product?
As always, with any organization at JumpCloud's size... you lose some of that human touch and feel when it comes to support/ account/ technical reps. Not a deal breaker but would be a great place to see improvement.
What problems is the product solving and how is that benefiting you?
Ease of remote management of any type of technical resource (hardware/ software).
Maintain excellent control of your network users and assets
What do you like best about the product?
When implementing a new service that you don't have familiarity with, it is vital that you have stellar support to assist you in working out any quirks that you may encounter. Jumpcloud support is, how can I put this - AWESOME. This gives you a high level of granular control over your network and devices.
What do you dislike about the product?
Learning curve can be a little steep as there is a correct order of steps in order to be successful in deployment.
What problems is the product solving and how is that benefiting you?
JC is helping me to maintain control over my network and devices without having to use an expensive domain controller.
Jumpcloud migration success
What do you like best about the product?
The amount of tools that have native integrations with jumpcloud make it easy to have everything in one place.
What do you dislike about the product?
Sometimes there's problem with Jumpcloud go and the app
What problems is the product solving and how is that benefiting you?
Is an easy way to have all our access together, is fast and realiable in the SSO
A must for hybrid environments
What do you like best about the product?
Ability to administer users and computers in a half Mac half PC environment.
What do you dislike about the product?
There password manager and MDM leave a little to be desired.
What problems is the product solving and how is that benefiting you?
Directory services in a hybrid environment.
Jumpcloud, Bringing power back to the Admin
What do you like best about the product?
I like how Jumpcloud has all of our devices in one system. It allow us to manage updates and security policies on multiple devices. It is pretty easy to use and build Policies. Implementation was a breeze. We are able to get quility, and quick customer support. We utilize the software daily to view alerts on our systems. And it also integrates with google workspace!
What do you dislike about the product?
I wish we had alittle more control of android devices.
What problems is the product solving and how is that benefiting you?
Jumpcloud was able to combine multiple services into one software which helps our budget. We are able to set password policies in a non domain enviornment easily.
Secured Accounts
What do you like best about the product?
You can make sure that your account is mostly secured and it can be only operatable by you only, which is a very important scenarios for the your daily wise activities on a business account.
What do you dislike about the product?
More likely when the security is too tight it comes up with some compliance also as it will be not easy for all users who are not aware of the new and modernization technology.
What problems is the product solving and how is that benefiting you?
Security
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