JumpCloud
JumpCloud, Inc.External reviews
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Jumpcloud Review
What do you like best about the product?
I was able to track all IT equipment and user of that equipment.
unlock all locked users. Add User Group & Device Polices. ETC
unlock all locked users. Add User Group & Device Polices. ETC
What do you dislike about the product?
for my perspective. currently theres no downside in using jumpcloud.
What problems is the product solving and how is that benefiting you?
I mostly use to track devices on jump cloud.
JumpCloud is a great tool to easily manage devices and deploy applications smoothly.
What do you like best about the product?
I love how I can easily manage devices and remotely erase devices when I have a termination. I also like the patch management features.
What do you dislike about the product?
I dislike how the policy to update MAC OS either Early adoption ring or late adoption ring, has a notification that stays on your screen even after your computer is up to date. I think that can be improved!
What problems is the product solving and how is that benefiting you?
its solving how i can manage devices and complete off boarding easily. its benefitting because before i used to receive laptops back locked with personal apple ids and after i started using mdm and managing the backupcodes, i am able to lock the computers remotely and format them as well.
IT and systems administrator for a data centre
What do you like best about the product?
JumpCloud is a user-friendly approach to centralized identity management, especially in multi-operating system environments.
What do you dislike about the product?
JumpCloud lacks flexibility in customizations, especially when it comes to policies and user attributes. This limitation may be challenging for organizations with unique security or operational needs
What problems is the product solving and how is that benefiting you?
JumpCloud addresses multiple identity, access, and device management challenges, providing key benefits in security, productivity, and scalability.
Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility
Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility
Simplifies IT management and their support team is fantastic
What do you like best about the product?
The platform is incredibly intuitive and easy to use for managing all our company devices.
Their customer support team is outstanding—they are highly responsive, knowledgeable, and always resolve issues quickly.
The ease of implementation and the comprehensive features have streamlined our IT operations significantly.
I appreciate the robust security features and the ability to manage user access and devices from a single console.
Their customer support team is outstanding—they are highly responsive, knowledgeable, and always resolve issues quickly.
The ease of implementation and the comprehensive features have streamlined our IT operations significantly.
I appreciate the robust security features and the ability to manage user access and devices from a single console.
What do you dislike about the product?
Sometimes there is a slight delay in the web console updating after a change has been made.
The pricing structure can be a bit confusing to understand at a glance.
The pricing structure can be a bit confusing to understand at a glance.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the challenge of managing our diverse fleet of devices (laptops, desktops, etc.) from a single, centralized platform. This has significantly reduced the time and effort our IT team spends on device setup, security, and maintenance.
Works well for our small not for profit
What do you like best about the product?
Easy to use and accessible. We problay don't use it enough. The number of features is great and customer support is very helpful.
What do you dislike about the product?
It needs to be more accessible for our blind and low vision users.
What problems is the product solving and how is that benefiting you?
Cloud directory and indenity and access mangement. We also use it for password policy enforcement.
Ease of use, very secure, very convenient.
What do you like best about the product?
Ease of use, very secure, very convenient, ease of implementation, Customer support, Ease of integration.
What do you dislike about the product?
Not enough MDM and other policy options.
What problems is the product solving and how is that benefiting you?
Ease of use, security
Management in one place
What do you like best about the product?
The fact that you change user data in the jump cloud and it replicates to more places.
What do you dislike about the product?
You cannot change the name of mfa (totp) because many users confuse it.
What problems is the product solving and how is that benefiting you?
Full control of users, their access such as password and app and their permissions within each device.
Jumpcloud is a tool you need to have
What do you like best about the product?
The fact that you can manage users and devices so easy, with all the needed features , in a user friendly interface makes it a solution that is used widely from junior professionals to senior ones. As an IT professional you have all the required features to setup devices, implement policies, manage devices, and manage the users...
What do you dislike about the product?
One featurewhere it is a lot of room to be improved is remote control feature launched from JumpCloud. At the moment im not satisifed with this service, as it takes some time to establish a connection with the target device , and sometimes also shows different connection errors...
What problems is the product solving and how is that benefiting you?
We use Jumpcloud for MDM mostly, and we are very satisfied with it
The best all arounder asset and identity management
What do you like best about the product?
the ease of use and 3rd party support everything works all the time with no issues
What do you dislike about the product?
the ease of loging in and sso with some vpn clients
What problems is the product solving and how is that benefiting you?
the ease of managing useres in one stop shop
Great and easy to use EMM solution
What do you like best about the product?
it is very easy to use and implement, supports all major operating systems and does not require allot of ongoing maintanace.
What do you dislike about the product?
deployment process to domain joined devices is a bit tricky and could be improved.
What problems is the product solving and how is that benefiting you?
JumpClooud allow us to centrally manage our endpoints, distribute security policies and tools, control security patching rutines and manage local users passwords.
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