JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Account Management
What do you like best about the product?
It offers a unified platform that simplifies user and device management across different operating systems, which is great for organizations with diverse environments.
What do you dislike about the product?
while it integrates well with many applications, there may be some specific tools or legacy systems that aren't fully compatible, which could be a limitation for certain organizations.
What problems is the product solving and how is that benefiting you?
Integration with Various Tools: JumpCloud integrates with a wide range of applications, making it easier for users to access the tools they need without juggling multiple logins.
Great for User Management
What do you like best about the product?
JumpCloud’s best feature for me is how it streamlines user management
It makes managing access to different apps and devices really straightforward and hassle free
It makes managing access to different apps and devices really straightforward and hassle free
What do you dislike about the product?
One downside of JumpCloud is that it can be a bit slow at times, especially when syncing changes across multiple devices or users
What problems is the product solving and how is that benefiting you?
It saves me time by centralizing everything and makes it easy to keep track of users.
What I Like Best About JumpCloud
What do you like best about the product?
The thing I like the most about JumpCloud is that you have easy access to various operating systems (Windows, macOS, Linux), and having access for all devices.
It combines directory services, single sign-on (SSO), multi-factor authentication (MFA) and device management into one unified platform to drive simplified IAM.
Its simple policy management and commands menu allows you to create policies and execute commands.
It combines directory services, single sign-on (SSO), multi-factor authentication (MFA) and device management into one unified platform to drive simplified IAM.
Its simple policy management and commands menu allows you to create policies and execute commands.
What do you dislike about the product?
Everything appears to be in order at this point. However, if possible, please supplement it with some user-based policy as well. For the time being, device policy seems satisfactory.
What problems is the product solving and how is that benefiting you?
Kudos to Sidhanth Barik, Senior Customer Success Manager, for assisting me with the RADIUS integration to our Fortinet Firewall.
This integration enhances our network security by enabling centralized authentication, making access management more efficient and secure.
This integration enhances our network security by enabling centralized authentication, making access management more efficient and secure.
Jumpcloud Review
What do you like best about the product?
I was able to track all IT equipment and user of that equipment.
unlock all locked users. Add User Group & Device Polices. ETC
unlock all locked users. Add User Group & Device Polices. ETC
What do you dislike about the product?
for my perspective. currently theres no downside in using jumpcloud.
What problems is the product solving and how is that benefiting you?
I mostly use to track devices on jump cloud.
JumpCloud is a great tool to easily manage devices and deploy applications smoothly.
What do you like best about the product?
I love how I can easily manage devices and remotely erase devices when I have a termination. I also like the patch management features.
What do you dislike about the product?
I dislike how the policy to update MAC OS either Early adoption ring or late adoption ring, has a notification that stays on your screen even after your computer is up to date. I think that can be improved!
What problems is the product solving and how is that benefiting you?
its solving how i can manage devices and complete off boarding easily. its benefitting because before i used to receive laptops back locked with personal apple ids and after i started using mdm and managing the backupcodes, i am able to lock the computers remotely and format them as well.
IT and systems administrator for a data centre
What do you like best about the product?
JumpCloud is a user-friendly approach to centralized identity management, especially in multi-operating system environments.
What do you dislike about the product?
JumpCloud lacks flexibility in customizations, especially when it comes to policies and user attributes. This limitation may be challenging for organizations with unique security or operational needs
What problems is the product solving and how is that benefiting you?
JumpCloud addresses multiple identity, access, and device management challenges, providing key benefits in security, productivity, and scalability.
Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility
Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility
Simplifies IT management and their support team is fantastic
What do you like best about the product?
The platform is incredibly intuitive and easy to use for managing all our company devices.
Their customer support team is outstanding—they are highly responsive, knowledgeable, and always resolve issues quickly.
The ease of implementation and the comprehensive features have streamlined our IT operations significantly.
I appreciate the robust security features and the ability to manage user access and devices from a single console.
Their customer support team is outstanding—they are highly responsive, knowledgeable, and always resolve issues quickly.
The ease of implementation and the comprehensive features have streamlined our IT operations significantly.
I appreciate the robust security features and the ability to manage user access and devices from a single console.
What do you dislike about the product?
Sometimes there is a slight delay in the web console updating after a change has been made.
The pricing structure can be a bit confusing to understand at a glance.
The pricing structure can be a bit confusing to understand at a glance.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the challenge of managing our diverse fleet of devices (laptops, desktops, etc.) from a single, centralized platform. This has significantly reduced the time and effort our IT team spends on device setup, security, and maintenance.
Works well for our small not for profit
What do you like best about the product?
Easy to use and accessible. We problay don't use it enough. The number of features is great and customer support is very helpful.
What do you dislike about the product?
It needs to be more accessible for our blind and low vision users.
What problems is the product solving and how is that benefiting you?
Cloud directory and indenity and access mangement. We also use it for password policy enforcement.
Ease of use, very secure, very convenient.
What do you like best about the product?
Ease of use, very secure, very convenient, ease of implementation, Customer support, Ease of integration.
What do you dislike about the product?
Not enough MDM and other policy options.
What problems is the product solving and how is that benefiting you?
Ease of use, security
Management in one place
What do you like best about the product?
The fact that you change user data in the jump cloud and it replicates to more places.
What do you dislike about the product?
You cannot change the name of mfa (totp) because many users confuse it.
What problems is the product solving and how is that benefiting you?
Full control of users, their access such as password and app and their permissions within each device.
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