JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Jumpcloud is a tool you need to have
What do you like best about the product?
The fact that you can manage users and devices so easy, with all the needed features , in a user friendly interface makes it a solution that is used widely from junior professionals to senior ones. As an IT professional you have all the required features to setup devices, implement policies, manage devices, and manage the users...
What do you dislike about the product?
One featurewhere it is a lot of room to be improved is remote control feature launched from JumpCloud. At the moment im not satisifed with this service, as it takes some time to establish a connection with the target device , and sometimes also shows different connection errors...
What problems is the product solving and how is that benefiting you?
We use Jumpcloud for MDM mostly, and we are very satisfied with it
The best all arounder asset and identity management
What do you like best about the product?
the ease of use and 3rd party support everything works all the time with no issues
What do you dislike about the product?
the ease of loging in and sso with some vpn clients
What problems is the product solving and how is that benefiting you?
the ease of managing useres in one stop shop
Great and easy to use EMM solution
What do you like best about the product?
it is very easy to use and implement, supports all major operating systems and does not require allot of ongoing maintanace.
What do you dislike about the product?
deployment process to domain joined devices is a bit tricky and could be improved.
What problems is the product solving and how is that benefiting you?
JumpClooud allow us to centrally manage our endpoints, distribute security policies and tools, control security patching rutines and manage local users passwords.
Excellent for Remote Identity Management
What do you like best about the product?
I like the fact that the Jumpcloud agent can be easily installed remotely on the workstations without the administrator being physicall present. I also like that it takes updates/changes very fast. I also like the MDM and identity management features.
What do you dislike about the product?
The interface is quite slow and responds slowly.
What problems is the product solving and how is that benefiting you?
The 3 in 1 features - Identity Management, Active Directory and Mobile Device Management
The Ultimate Cloud Directory and Security Platform
What do you like best about the product?
JumpCloud offers an all-in-one solution, providing ease of use from onboarding new users to managing app access with robust security. It’s an ideal platform for remote and hybrid work environments, backed by excellent customer support to ensure smooth operations.
What do you dislike about the product?
Customization options may be somewhat restricted for highly specialized requirements.
What problems is the product solving and how is that benefiting you?
JumpCloud enhances security with SSO for seamless access and MFA for added protection, ensuring only authorized users can access critical resources, even in remote and hybrid environments.
Identity Access & Device Management solution
What do you like best about the product?
Reliable product , addresses multiple challenges of the customer & becomes a one point solution
What do you dislike about the product?
No any points to explain as this solution is a great solution for any organization size
What problems is the product solving and how is that benefiting you?
JumpCloud is helping address our customers problems with regards to device , access & identity solution.
Reviewing as Administrator
What do you like best about the product?
Remote assistance, policies, SSO, commands
What do you dislike about the product?
Windows credentials are not saved after password reset or expired
What problems is the product solving and how is that benefiting you?
We can control and manage devices through policies.
Modern SaaS Infrastructure management tool Jumpcloud
What do you like best about the product?
IT support multiple platform such as Windows, Linux and Mac.The UI is supereasy to understand for managing users and devices. It also support different policy such as USB Blocking, Encryption etc
We can also manage onboarding and offboarding from Jumpcloud and remotely also wipe the device incase the laptop is stolen or lost.
The other best feature is choclatey which help to push the default software remotely on jumpcloud devices. Best thing is about the prompt jumcloud support. You can expect reply from them within 30 min from the team.
We can also manage onboarding and offboarding from Jumpcloud and remotely also wipe the device incase the laptop is stolen or lost.
The other best feature is choclatey which help to push the default software remotely on jumpcloud devices. Best thing is about the prompt jumcloud support. You can expect reply from them within 30 min from the team.
What do you dislike about the product?
Jumpcloud MDM works properly on Android device but not on IOS devices. The conditional policy were not working during the testing.
However their developer are working and upgrading the features. Hence expected to work soon for MDM.
However their developer are working and upgrading the features. Hence expected to work soon for MDM.
What problems is the product solving and how is that benefiting you?
It help us to manage the device and take remote access quickly for supporting the users
Very nice software
What do you like best about the product?
This software is extremely good, it easy to use,easy to understand, we can get the more info when we go to the first page ,I really like and I always recomend for go for it .
What do you dislike about the product?
Not as of now I really like it.
Easy to use
Easy to use
What problems is the product solving and how is that benefiting you?
We can mange the user as active directory. It easy use for password mangement.
There no problem at all
There no problem at all
A Cloud-Based Directory Solution for Modern IT Needs
What do you like best about the product?
The best thing about JumpCloud is how it pulls everything together in one place for user and device management. Instead of juggling multiple systems, you get a cloud-based directory that works across Windows, macOS, and Linux, making it super flexible—especially if you’re managing a mix of devices or supporting remote teams.
What do you dislike about the product?
While the basic functions are user-friendly, some of the more advanced features require time and technical knowledge to set up correctly.
What problems is the product solving and how is that benefiting you?
We recently went through a SOC 2 audit. JumpCloud was a huge help. It provided the tools needed to enforce security policies, like requiring MFA and keeping track of login activity. This makes it easier to prove we're meeting security requirements, as you can easily document and demonstrate controls during an audit.
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