JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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JumpCloud is a great introduction to start towards a zero-trust environment
What do you like best about the product?
JumpCloud is easy to use for employees and also very easy to admin. IT's favorite feature is that it works with Mac, Windows, Linux, and Chrome OS. It is the one ring to rule them all. JumpCloud was easy to implement progressively in tiers. Customer and implementation support has been very friendly and helpful. Every employee uses JumpCloud to access all core applications every day. JumpCloud integrates with literally everything we use.
What do you dislike about the product?
All of the Con's are cultural in nature. It is difficult to get people used to doing everything themselves to accept change.
What problems is the product solving and how is that benefiting you?
JumpCloud is our Identity System. It provides identity services for all regular and privlidged users. Consolidation of access controls is a beautiful experience. MFA for users is simple, it relies on users having a phone and hosting the authenticator, but that is another plus because a phone is nearly equivilant to a person.
Best Overall MDM
What do you like best about the product?
I have used several MDMs as a system admin of over 10 years including JAMF, Tanium, SCCM and Intune. I have found that JumpCloud has a very robust and intuitive interface. The learning curve isnt as severe as other MDMs. Its built for today's geographically distributed workforce. Addtionally our CSM is very responsive and there are tons of resources and documentation available to increase your knowledge.
What do you dislike about the product?
Some of the endpoint policy management is not granular. Specifically, allowing admin access for certain applications that will allow users to install some updates or plugins. However, the temporary admin access is a work around but it has to be enabled.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves our MDM issues and user management.
JumpCloud is a smart tool
What do you like best about the product?
JC synchronization with GWS is very important for companies that use GWS.
What do you dislike about the product?
When psswrd expires and the user is not able to change the pwd in the lock screen (when the laptop cannot communicate with the network on the lock screen).
Even if the person changes via the web console, they will still need help from support to use the recovery key and force communication with the network, sometimes we need to log in to user admin to connect to the network, and then log in to your user.
Even if the person changes via the web console, they will still need help from support to use the recovery key and force communication with the network, sometimes we need to log in to user admin to connect to the network, and then log in to your user.
What problems is the product solving and how is that benefiting you?
JC was essential to the company in managing valuable assets such as MacBooks
Secure method for authentication
What do you like best about the product?
Being able to provide a relibable and secure MFA method for your accounts.
What do you dislike about the product?
This could just be a mistake in how our organization set up Jumpcloud with our endpoints, but sometimes logging into our computers with jumpcloud can be inconsistent and confusing to use. The UI makes it look like you're entering in the same password twice, which could throw users off.
What problems is the product solving and how is that benefiting you?
Secure method of implementing MFA
Great overall platform for handling devices and software
What do you like best about the product?
Simplicity and features that they are offering is really vast and mostly properly documented.
What do you dislike about the product?
Covering too many stuff to handle properly
What problems is the product solving and how is that benefiting you?
Unified devices and users for whole platform + password manager
I use Jump Cloud every day and never have to think about it!
What do you like best about the product?
So easy to set up and implement and add new users . Never have to worry about log in again! Smooth integration across mulitple applications. We use JumpCloud daily.
What do you dislike about the product?
Nothing. I can think of. We are happy.
What problems is the product solving and how is that benefiting you?
No need for maintaining multiple log ins or handling password reset requests from staff.
Easy to deploy
What do you like best about the product?
Security Features, easy to use and user friendly GUI
What do you dislike about the product?
Not as such, as per my understanding i did not find any issue
What problems is the product solving and how is that benefiting you?
We are pitching this as MDM with Apple devices
Convenient and Centralized
What do you like best about the product?
It's a one-stop shop for device management across a broad group of use cases. Pretty easy to integrate and implement.
What do you dislike about the product?
When managing ephemeral instances they still don't allow you to mark devices as ephemeral and thus have a TTL after they disconnect. That would be a big W in my book.
What problems is the product solving and how is that benefiting you?
Managing user profiles, managing access to servers via ssh keys, etc.
Great app
What do you like best about the product?
Easy to manage and easy to setup. Being able to control who logs in where is the best. There quick with there support
What do you dislike about the product?
Ther really isnt much. Wish there was apps that intergrated with it
What problems is the product solving and how is that benefiting you?
Single sign on and user to pc management
Very useful to work with mi colleagues
What do you like best about the product?
Avoiding the need to locate people whenever a password is changed.
What do you dislike about the product?
Up until now, I haven't identified any opportunities for growth.
What problems is the product solving and how is that benefiting you?
The use of a generic user account shared by multiple people used to make it difficult to access key platforms, but with JP we've solved that problem.
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