JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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External reviews are not included in the AWS star rating for the product.
Very useful to work with mi colleagues
What do you like best about the product?
Avoiding the need to locate people whenever a password is changed.
What do you dislike about the product?
Up until now, I haven't identified any opportunities for growth.
What problems is the product solving and how is that benefiting you?
The use of a generic user account shared by multiple people used to make it difficult to access key platforms, but with JP we've solved that problem.
safe and easy to use
What do you like best about the product?
It is very easy to use and learn, with great support and functionalities.
What do you dislike about the product?
It is probably the rmm part, it needs more work on the scripts part.
What problems is the product solving and how is that benefiting you?
2FA, and SSO
JumpCloud has made logging into various services painfree.
What do you like best about the product?
I like that it integrates with many services that we use. We use this product every day.
What do you dislike about the product?
I would like to see updates to the Python SDK. The SDK cannot be used in a AWS Lambda function due to EC2 not supporting /dev/shm and the paralllel library.
What problems is the product solving and how is that benefiting you?
This provides a SSO for many of the products that we use.
JumpCloud is the best!
What do you like best about the product?
Ease of use, robust feature set.
We are moving away from on-prem AD to JumpCloud. The ever-growing feature set has made it a "no-brainer".
We are moving away from on-prem AD to JumpCloud. The ever-growing feature set has made it a "no-brainer".
What do you dislike about the product?
None so far. Everything has been going very smoothly.
What problems is the product solving and how is that benefiting you?
As we move to a more "WFH" environment, JumpCloud has allowed us to fully embarce a remote work lifestyle.
IT tech
What do you like best about the product?
It's easy to navagate to help the people that I need
What do you dislike about the product?
Nothing really it's perfect and needs no improvements
What problems is the product solving and how is that benefiting you?
Easy to connect to devices when needed to update things that need to be updated in any matter
Jump cloud is very good for Secure the all application in Single platform.
What do you like best about the product?
I am using the JumpCloud user and admin console i like the module of the Dashboard where you can singly track all the users also we can track the total user expired passwords so I like the dashboard of the admin console Jumpcloud.
What do you dislike about the product?
Sometimes, the support response for users is slow, the pricing may be high for smaller organizations and customization options are limited.
What problems is the product solving and how is that benefiting you?
JumpCloud helps to solve user management and security challenges by making it easier to access all your applications efficiently.
JumpCloud: A great tool to manage devices
What do you like best about the product?
JumpCloud is an excellent tool to manage multiple devices at at time. Such as andriod, mac os and windows operated devices.
What do you dislike about the product?
Since I have been using JumpCloud, haven't found any cons yet.
What problems is the product solving and how is that benefiting you?
JumpCloud helped authenticating mobile devices with MFA feature.
Best Platform for Insight directory, SSO and MDM
What do you like best about the product?
JumpCloud is the Best Saas Base Platform which connects multiple solutions at 1 solution
What do you dislike about the product?
1 area that I come across is that when we buy JumpCloud from third-party vendor, License a particular number cut-off is not there, for example, if I have purchased 30 License, it will add more than 30 licenses, it won't stop from 30 license
What problems is the product solving and how is that benefiting you?
THis is the platform where we can connect to all 3 platforms which is Windows , mac and Linux. SSO implementation is very easy process.
Single Sign On for Cloud Applications
What do you like best about the product?
Single Sign On features works for us best. By using the Jumpcloud i can easily use the Multiple Apps by not reminding the Password for each Application.
What do you dislike about the product?
Sometimes the End Application page works slow.
What problems is the product solving and how is that benefiting you?
Single Sign on features works for me and it solves me to not remind the Password of each applications.
Jumpcloud the Go to for MSP providers / Small Business setups
What do you like best about the product?
I like the ability to be able to handle all aspects of IT in 1 location. Handles MDM, SSO, Password Manager, Directory integrations, Users, and Devices.
Has a lot of functionality for MSP and even more for small business owners. Allows a simple and straight forward setup for an organization.
Jumpcloud support always provides excellent service and fast resolutions to any problems I have from a Tier 1 level to a Tier 3 advanced issue.
Has a lot of functionality for MSP and even more for small business owners. Allows a simple and straight forward setup for an organization.
Jumpcloud support always provides excellent service and fast resolutions to any problems I have from a Tier 1 level to a Tier 3 advanced issue.
What do you dislike about the product?
The only thing I dislike about jumpcloud is the remote assist program is a little funky to use and could be improved under certain conditions.
The 1 time code is VERY hard to use, I almost always enable the silent assist for the organization and call the user rather then going through the user prompt or the 1 time code sent to the user.
The 1 time code is VERY hard to use, I almost always enable the silent assist for the organization and call the user rather then going through the user prompt or the 1 time code sent to the user.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving the problems of not having a domain controller or a source of truth for SSO outside of Google workspace. It is benefiting me by allowing me to setup SSO, setup directory integrations with Google, and also have a domain like experience for users where their username and password works for SSO applications and their device.
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