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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,927 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ashwani S.

JumpCloud

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
As a company in the Fintech industry, security, compliance, and operational efficiency are top priorities — and JumpCloud delivers on all fronts.

The platform is easy to use, with a clean and intuitive interface that simplifies user enrollment and device management. The admin console makes policy enforcement straightforward, allowing us to maintain strict security standards with minimal overhead.

We particularly value JumpCloud’s Multi-Factor Authentication (MFA), which helps us meet financial industry compliance requirements and enhances our overall InfoSec posture.

The Single Sign-On (SSO) capabilities streamline access to critical SaaS applications, reducing friction for users and lowering the risk of credential-related attacks. Its cross-platform device support (Windows, macOS, Linux) is ideal for our hybrid work environment, and the detailed device reporting helps us maintain visibility and control.

Integration with directory services like LDAP, RADIUS, and SCIM is seamless, and JumpCloud serves as a flexible, cloud-based directory that meets the demands of a modern, security-conscious Fintech tea
What do you dislike about the product?
Occasional sync issues between directory and client devices.

Passwords sometimes fail to sync, causing user login problems.

Real-time updates can be delayed, impacting policy enforcement.

Troubleshooting sync problems can be time-consuming.

Limited customization in reports and alerts for advanced InfoSec needs.

Some areas of the documentation could be more detailed
What problems is the product solving and how is that benefiting you?
JumpCloud allows you to easily set up directory access for remote users. JumpCloud made a usually complicated process simple. That makes it easy to recommend. We needed to set up a Radius Server for remote authentication and authorizations.easily managed MDM device


    Shrishti K.

Centralized Login Convenience

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud’s SSO feature provides a streamlined login experience, enabling us to access all necessary apps with one secure credential.
What do you dislike about the product?
While the platform is generally user-friendly, understanding and implementing some advanced features required extra effort. However, the online resources and guides were quite useful.
What problems is the product solving and how is that benefiting you?
JumpCloud has centralized our authentication process, reducing the complexity of managing multiple logins. This has improved our security posture and significantly decreased the time spent on password-related issues, enhancing overall operational efficiency.


    Arun J.

Single Sign On by Jumpcloud

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
Single Sign on features provide us to flexibility to Login to any of the App which is integrated with Jumpcloud.
What do you dislike about the product?
We will unable to add Apps which does not supports SAML 2.0
What problems is the product solving and how is that benefiting you?
It solves me to not to learn the Multiple Passwords of Applications. All depends on Jumpcloud.


    deepak s.

IT ADMIN

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
easy to manage the assets and user accoun and manage the call floow with shot time solution for application installation and user login related issue and check the infra related information for manahement. Ease to install and implimantation. support function provide the fast solution. We use is for daily activity. integration with AWS and Gsuite easy.
What do you dislike about the product?
If he hane any installation for fast installation very helpfull for everyone. Also some report sesion and inhance for management an per requiremen if we get the DB access.
What problems is the product solving and how is that benefiting you?
Assets management and users login issue. we resolved the user issue faster then periously by help of JC. Also share the required reports with management as per requirement. get the proper report by help og JC.


    Bharat K.

best in user management and device management.

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
best interface in useing, best in customer support ,and easily mange users and device
What do you dislike about the product?
in error with some time when we install 22.04
What problems is the product solving and how is that benefiting you?
easily manage device and secure with laptop with password policy.


    Ankit S.

Best in manage users and device

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
ease of use, best customer support,best interface
What do you dislike about the product?
some challenge in ubuntu 22.04 with installation
What problems is the product solving and how is that benefiting you?
IT's beneficery for user manage in company enviornment. and controlling on device management. and use password for security.


    Bipin A.

Best platform to authenticate, manage users & applications

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
Jump cloud provides a seamless solutions, and by integrating with a wide range of applications and systems, it help me to simplifies administration with upgraded security.
What do you dislike about the product?
Actually I'm from Nepal, everything is obvious they have got good responses from everyone and not to lie perfect service 💓
What problems is the product solving and how is that benefiting you?
Data scrapping may lead them degrade , they have got a poor CMS, we are having thousands of excel files uploading at once that no one has given in india.


    BRAHMANAND K.

user-friendly with excellent integration

  • August 11, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is incredibly user-friendly and easy to set up, deploy, and maintain. It offers excellent integration and permissions controls, making it simple to apply policies across devices and users. As a one-stop solution for device management, it ties directly into identity providers, streamlining account management and IT operations.
What do you dislike about the product?
customer support response time could be improved. The support often provides links that aren't very helpful.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes device management, streamlining support, onboarding, and boosting overall IT productivity. It efficiently manages login and policy tasks, with features like Gmail integration that simplify user administration.


    Health, Wellness and Fitness

Champion the management of passwords with Jumcloud.

  • August 11, 2024
  • Review provided by G2

What do you like best about the product?
App integration, user management, policy
What do you dislike about the product?
User interface could become easier to access.
What problems is the product solving and how is that benefiting you?
Integrate third-party applications with the most commonly used in-house support tools.


    Shubham D.

Mobile Device Management

  • August 10, 2024
  • Review provided by G2

What do you like best about the product?
The mobile device management in Jumpcloud is the best option. We can manage the devices from any of the remote location via Jumpcloud MDM.
What do you dislike about the product?
Console works slow some time. Sometime some option is not working properly.
What problems is the product solving and how is that benefiting you?
Via Jumplcoud we can push the multiple commands to bulk devices in Single Shot. We can push the software on the end device through the jumpcloud. Through the jumpcloud we can manage the all operating system in one single platform.