JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    MOHAN C.

All in one Single Sign On

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
I have not need to learn the credentails for any of the Application. Its automatically signs in after the use of Jumpcloud SSO. Its easy to use.
What do you dislike about the product?
The App which does not supports SAML have the isseu in addition in Jumpcloud.
What problems is the product solving and how is that benefiting you?
It does not require to learn the Password of each and every Application. Its all learned by the Jumpcloud for SSO.


    Telecommunications

User Friendly

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
What I like the most about jumpcloud is its UI, its pretty much straight forward and easy to navigate
What do you dislike about the product?
it takes a little longer to load the users and user groups
What problems is the product solving and how is that benefiting you?
SSO login, IAM


    Information Technology and Services

best in user management and device manage

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
jumpcloud interface is best in other softwares
What do you dislike about the product?
some time issue with ubuntu 22.04 with installlation.
What problems is the product solving and how is that benefiting you?
for user laptop manage ease and device is showing status and password policy for security.


    Uriah A.

I am a software architect at a mid-size startup (500+ employees)

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of connecting apps for SSO purpose and sharing permissions to it among users/groups.
What do you dislike about the product?
If you want to have more than one session opened (admin/regular user) you cannot, you must have another cognito tab opened and that's it.

Moreover, if you work with a few organizations, and you basically have more than 1 tenant to maintain in jumpcloud, it becomes a nightmare (everytime loginning it and out).
What problems is the product solving and how is that benefiting you?
We have a LOT of internal products that are being used via the teams, and they should be carefully managed with permissions (SSO).
Also, our products that we develop use the same mechanism.


    Siddhi V.

JumpCloud: An All-in-One Solution for Modern IT Infrastructure

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud has been an indispensable addition to our IT infrastructure, providing a comprehensive and robust solution for identity and access management. As an Information Security Manager at a Cybersecurity SAAS company, I have experienced firsthand the myriad of benefits that JumpCloud brings to the table. We use Jumpcloud as an MDM tool and the device management features are top-notch. The ability to enforce security policies, monitor device health, and perform remote actions helps us maintain a secure and compliant IT environment effortlessly.
What do you dislike about the product?
While JumpCloud is an exceptional platform, there is always room for improvement. One area that could be enhanced is the reporting functionality. Although the current reports are useful, having more customizable and detailed reporting options would provide deeper insights into user and device activities.
What problems is the product solving and how is that benefiting you?
Centralized management of all end-point devices


    Prabhu P.

Great tool for organization wide user security management

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
SSO configuration is intuituive, we were able to ensure 100% organization wide adoption in limited time. Console configuration & remote code policies are applied well.
What do you dislike about the product?
Customer support is tardy - the livechat is a hit and miss. Mostly provides non technical solutions
What problems is the product solving and how is that benefiting you?
The solution has helped us bring security policies across the entire organization at optimum adoption levels.


    Gaurav K.

Great platform and user freindly for SSO, Hardening,MDM and lots of features.

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
User freindly and easy integration, features wise it is superp,implementation is out of box.
What do you dislike about the product?
Till now i have not seen any Cons.And going forward it is enhancing their capabilities.
What problems is the product solving and how is that benefiting you?
IDAM,PAM,SSO,MDM


    Information Technology and Services

Its awesome

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
User managerment and app integration is the best.
What do you dislike about the product?
User interface is a bit slow and it takes time to load sometime.
What problems is the product solving and how is that benefiting you?
App assignment automation, user and DL management etc


    Michal B.

Great Product, amazing service!

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Variety of featurs to support the business needs
Customer support is amazing
The implementation is super easy
Integration with all our SAAS platforms
What do you dislike about the product?
There isn't anything that I could think of.
What problems is the product solving and how is that benefiting you?
Fully implement our regulation including all ISO and SOC


    Satish M.

Jumpcloud to Manage end point device

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Users appreciate the unified management of users, devices, and applications from a single platform. This simplifies administrative tasks and improves efficiency
What do you dislike about the product?
users find that advanced features can be complex to configure and may require additional support or training.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates well with a variety of applications and services, enhancing its flexibility and functionality in diverse IT environments.