JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Thomas E.

Powerful tools. Easy to use!

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Love the absolute ease of implementation and use
What do you dislike about the product?
The remote assistant piece can be hit or miss sometimes
What problems is the product solving and how is that benefiting you?
Our entire team is remote so JumpCloud makes MDM a breeze


    Alternative Medicine

Fantastic security suite

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Very intuitive and easy to use, our organisation loves it.
What do you dislike about the product?
The UI is a bit basic, but that makes it easier to navigate.
What problems is the product solving and how is that benefiting you?
It is a password manager, IAM solution and great overall.


    Stewart R.

Small (20-25 person) distributed business secured by JumpCloud

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the integrated device and user assignment tools to allow us to control hardware and accounts from one place. It is feature rich and although pricing may look complex at first it is actually easy to understand once you have a grip of the concepts. It is definitely easier to undestand than the competition.
What do you dislike about the product?
The software deployment tools need to be smoother.
What problems is the product solving and how is that benefiting you?
As a distributed business we operate a zero trust network, Jumpcloud helps us secure our hardware and access to resource as well as supporting us with remote support and importantly hardware recovery at the end of employment.


    Industrial Automation

Unified open directory platform

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to deploy Device management and security rules across platforms.
What do you dislike about the product?
There is user interface goes slow sometimes.
What problems is the product solving and how is that benefiting you?
It helps in Enhance Security for Compliance and all security.


    Financial Services

Nice to manage devices all over your company

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Integration with Okta. It's very easy to get it up and running
What do you dislike about the product?
Nothing, the tool and its customer support is nice.
What problems is the product solving and how is that benefiting you?
To manage remote devices in remote teams


    Israel S.

The Information Technology that fits the future!

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud has allowed our company to become complient and easy to manage. We have moved from an on-premisis work place, to a complete remote company. I have been a long time customer and every issue I have had has been resolved or anything I thought that was missing was added. The features are amazing , It allows ease of integration of whatever your system aned network.
What do you dislike about the product?
There is anyting I don't like about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud takes care fo everything from onboardinng and inventory. Access permissions to programs as well as securtiy.


    Roman M.

Great tool for Windows and Macs

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is a great MDM tool. The most beneficial feature for us is that it covers both Windows and Macs. The implementation part was easy and went smoothly.
What do you dislike about the product?
It's hard to tell. The tool has been working great for us.
What problems is the product solving and how is that benefiting you?
We needed to enforce our corporate security policies on our corporate computers. JumpCloud MDM helped us do it.


    Alex R.

Secure and intuitive MDM User and Asset Management

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud stands out as an excellent tool for several reasons. As an identity and access management platform, it streamlines the centralized control of user authentication and authorization across a wide range of systems and applications. Its compatibility with multiple platforms and operating systems—including Windows, MacOS, and Linux—makes it particularly valuable in environments where different systems are used together. Security and compliance are clearly prioritized, thanks to features such as multi-factor authentication and group-based security policies. Furthermore, its scalability is notable, enabling it to grow smoothly alongside a company’s expansion.
What do you dislike about the product?
While JumpCloud offers a range of useful features, it does have some drawbacks, such as its dependence on a stable internet connection and certain limitations in its reporting capabilities.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been a significant advantage for us, providing unified identity management and seamless integration across various operating systems. It has also made it much simpler and more intuitive to implement security policies.


    Jayson S.

Love using jumpcloud!

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
umpCloud offers a cloud-based directory service that consolidates user management, authentication, and device management into one platform. This can simplify IT operations, especially for organizations that use multiple systems
What do you dislike about the product?
Could do better in asset management for our systems.
What problems is the product solving and how is that benefiting you?
Making sure our users are properly protected when it comes to their devices is a major factor


    Michael J.

Making AD style auth easier in workgroup environments

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
We use jumpcloud to create and manage authentication without our separated WORKGROUP environment.

Very easy to implement on our servers with just an installation of their JCagent. Works on both linux and microsoft.

Can easily spin-up new users on the fly and assign then to servers as needed. All while managing strict password requirements.
What do you dislike about the product?
The one downside is if you run older linux machines, the JCAgent likes to crash at times. Easy to fix with just restarting the agent and it happens quite randomly.

Sure, in the perfect world everything would always be updated and migrated to the latest and greatest. But sometimes that takes longer than we planned.
What problems is the product solving and how is that benefiting you?
Due to PCI Compliances we needed a solution to help manage and maintain user accounts accross a WORKGROUP environment. Jumpcloud was able to provide the solution to our needs.