JumpCloud
JumpCloud, Inc.External reviews
3,927 reviews
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JumpCloud: An All-in-One Solution for Modern IT Infrastructure
What do you like best about the product?
JumpCloud has been an indispensable addition to our IT infrastructure, providing a comprehensive and robust solution for identity and access management. As an Information Security Manager at a Cybersecurity SAAS company, I have experienced firsthand the myriad of benefits that JumpCloud brings to the table. We use Jumpcloud as an MDM tool and the device management features are top-notch. The ability to enforce security policies, monitor device health, and perform remote actions helps us maintain a secure and compliant IT environment effortlessly.
What do you dislike about the product?
While JumpCloud is an exceptional platform, there is always room for improvement. One area that could be enhanced is the reporting functionality. Although the current reports are useful, having more customizable and detailed reporting options would provide deeper insights into user and device activities.
What problems is the product solving and how is that benefiting you?
Centralized management of all end-point devices
Great tool for organization wide user security management
What do you like best about the product?
SSO configuration is intuituive, we were able to ensure 100% organization wide adoption in limited time. Console configuration & remote code policies are applied well.
What do you dislike about the product?
Customer support is tardy - the livechat is a hit and miss. Mostly provides non technical solutions
What problems is the product solving and how is that benefiting you?
The solution has helped us bring security policies across the entire organization at optimum adoption levels.
Great platform and user freindly for SSO, Hardening,MDM and lots of features.
What do you like best about the product?
User freindly and easy integration, features wise it is superp,implementation is out of box.
What do you dislike about the product?
Till now i have not seen any Cons.And going forward it is enhancing their capabilities.
What problems is the product solving and how is that benefiting you?
IDAM,PAM,SSO,MDM
Its awesome
What do you like best about the product?
User managerment and app integration is the best.
What do you dislike about the product?
User interface is a bit slow and it takes time to load sometime.
What problems is the product solving and how is that benefiting you?
App assignment automation, user and DL management etc
Great Product, amazing service!
What do you like best about the product?
Variety of featurs to support the business needs
Customer support is amazing
The implementation is super easy
Integration with all our SAAS platforms
Customer support is amazing
The implementation is super easy
Integration with all our SAAS platforms
What do you dislike about the product?
There isn't anything that I could think of.
What problems is the product solving and how is that benefiting you?
Fully implement our regulation including all ISO and SOC
Jumpcloud to Manage end point device
What do you like best about the product?
Users appreciate the unified management of users, devices, and applications from a single platform. This simplifies administrative tasks and improves efficiency
What do you dislike about the product?
users find that advanced features can be complex to configure and may require additional support or training.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates well with a variety of applications and services, enhancing its flexibility and functionality in diverse IT environments.
Powerful tools. Easy to use!
What do you like best about the product?
Love the absolute ease of implementation and use
What do you dislike about the product?
The remote assistant piece can be hit or miss sometimes
What problems is the product solving and how is that benefiting you?
Our entire team is remote so JumpCloud makes MDM a breeze
Fantastic security suite
What do you like best about the product?
Very intuitive and easy to use, our organisation loves it.
What do you dislike about the product?
The UI is a bit basic, but that makes it easier to navigate.
What problems is the product solving and how is that benefiting you?
It is a password manager, IAM solution and great overall.
Small (20-25 person) distributed business secured by JumpCloud
What do you like best about the product?
I like the integrated device and user assignment tools to allow us to control hardware and accounts from one place. It is feature rich and although pricing may look complex at first it is actually easy to understand once you have a grip of the concepts. It is definitely easier to undestand than the competition.
What do you dislike about the product?
The software deployment tools need to be smoother.
What problems is the product solving and how is that benefiting you?
As a distributed business we operate a zero trust network, Jumpcloud helps us secure our hardware and access to resource as well as supporting us with remote support and importantly hardware recovery at the end of employment.
Unified open directory platform
What do you like best about the product?
Easy to deploy Device management and security rules across platforms.
What do you dislike about the product?
There is user interface goes slow sometimes.
What problems is the product solving and how is that benefiting you?
It helps in Enhance Security for Compliance and all security.
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