JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly Interface and Excellent Customer Support
What do you like best about the product?
User-friendly, and customer support. and of course How easy it is to add or remove new features users.
What do you dislike about the product?
Everything is so far so good there is nothing i dislike about it.
What problems is the product solving and how is that benefiting you?
User Provesioning and administration.
Reliable, Secure, and Continuously Improving
What do you like best about the product?
I love how JumpCloud simplifies identity and device management while keeping everything secure and connected.
What do you dislike about the product?
Some advanced features can be tricky to configure, and updates occasionally change workflows unexpectedly.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes user and device management, reducing admin time and boosting security across our systems.
Effortless to Use and Manage
What do you like best about the product?
Easy to use. easy to manage, very good tool
What do you dislike about the product?
not 100$ support mac and updates but can work with it
What problems is the product solving and how is that benefiting you?
Hwlp us to manage laptops and mobile devices, compliance, policy and more,
Centralized, Secure, and User-Friendly Identity Management
What do you like best about the product?
This product offers centralized identity and access management, making it easier to control user permissions across the organization. Its device management capabilities are robust, contributing to a streamlined experience for both users and administrators. I find the platform easy to use, which enhances overall admin efficiency. Being cloud-native and vendor-neutral adds flexibility, while the zero trust and security features provide an extra layer of protection.
What do you dislike about the product?
Advanced security features and device management options are typically reserved for the more expensive, higher-tier plans. As your organization grows and you need to manage hundreds of users and devices, the costs can increase rapidly.
What problems is the product solving and how is that benefiting you?
Traditional directory services (like Active Directory) often require on-prem servers, complex infrastructure, and may not support modern cloud/devices well.
With JumpCloud you can reduce or eliminate much of that infrastructure.
With JumpCloud you can reduce or eliminate much of that infrastructure.
Effortless to Use and Navigate
What do you like best about the product?
It's easy to use and navigate when creating profiles and managing users.
What do you dislike about the product?
At times, the basic user interface can become complicated when trying to run certain commands.
What problems is the product solving and how is that benefiting you?
Reinstalling the JumpCloud profile can sometimes lead to problems with existing devices or when managing more than one device.
Robust, Reliable, Production Ready IAM
What do you like best about the product?
JumpCloud is an incredibly straightforward yet powerful identity and access management solution. It's simple yet reliable & robust enough for every integration we have. The RBAC (role-based access control) are well designed, making delegation and access scoping very friendly.
Integration with MDM, MFA, and SSO is smooth and consistent, with minimal configuration overhead. Overall, JumpCloud has become a stable and dependable core of our production environment, offering enterprise-level control without complexity.
Integration with MDM, MFA, and SSO is smooth and consistent, with minimal configuration overhead. Overall, JumpCloud has become a stable and dependable core of our production environment, offering enterprise-level control without complexity.
What do you dislike about the product?
The testing features to confirm OIDC and the group enforcement can be limited, it would be good to test RBAC before enforcing in a structured way which tells you the implications before committing prod changes.
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines identity, device, and access management across all clients, giving our MSP secure, scalable control with strong RBAC and integrations that saves time, reduces risk, and is very scalable.
Effortless Profile Management, but User Tab Could Be Simpler
What do you like best about the product?
Easy password resets and ability to change a user profile seamlessly
What do you dislike about the product?
Sometimes the manage users tab can be a little too much . Maybe more simple?
What problems is the product solving and how is that benefiting you?
Easy user management and easy pw resets forbuswrs
Great tool with multiple products included
What do you like best about the product?
Very easy to use. Very straightforward. Full set of features for a reasonable price. I like the single signon for our important apps. Saves time and makes things easier.
What do you dislike about the product?
The password manager is not as good as others available.
What problems is the product solving and how is that benefiting you?
Single sign on, MFA, and identity and access management.
Comprehensive Features
What do you like best about the product?
I appreciate how many features JumpCloud offers, such as LDAP and SSO. It really stands out for its comprehensive capabilities.
What do you dislike about the product?
I really tried to think but I just don't have anything negative to say here.
What problems is the product solving and how is that benefiting you?
JumpCloud plays a crucial role in securing our end-user devices and has become an indispensable part of our environment. The security controls it offers are impressive and truly speak for themselves.
JumpCloud is a good tool for business
What do you like best about the product?
It makes logging in to all my work apps easy
What do you dislike about the product?
It can be a pain to change my password so often
What problems is the product solving and how is that benefiting you?
It gives access to all our shared accounts without compromising passwords
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