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Excellent product for hosting and processing assets, very reliable, secure & great customer service
What do you like best about the product?
The immense number of asset transformation possibilities make our lives much easier when setting up new projects - no more local hosting of assets is needed.
The customer service & relationship is one of the best we have with service providers - keep up the excellent work!
Cloudinary offers excellent documentation for developers - you can find everything you need perfectly documented. If something is missing, the support comes back in no time with very beneficial answers/solution approaches!
Even the possibility to influence the product's roadmap is given - fantastic!
The customer service & relationship is one of the best we have with service providers - keep up the excellent work!
Cloudinary offers excellent documentation for developers - you can find everything you need perfectly documented. If something is missing, the support comes back in no time with very beneficial answers/solution approaches!
Even the possibility to influence the product's roadmap is given - fantastic!
What do you dislike about the product?
There is nothing to dislike when it comes to Cloudinary - keep up the excellent work you are doing.
We are thrilled with the product and the capabilities provided by Cloudinary!
We are thrilled with the product and the capabilities provided by Cloudinary!
What problems is the product solving and how is that benefiting you?
Dynamic asset hosting for multiple B2C / B2B shops all over the world (which improved the loading speed of these sites enormously), e-mail send-outs, asset transformation for internal customers, personalization of assets in e-mails
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What do you like best about the product?
The best is the fastest way you can deploy and deliver transformations on images and its easy way to optimize to have the best end-user experience
What do you dislike about the product?
Console, it should be design so with more granular permissions to users
What problems is the product solving and how is that benefiting you?
Performance optimization based on end-user device characteristics and easy management of image transformations from just one curated image
Recommendations to others considering the product:
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Reliable and powerful DAM & Asset Distribution service with many features and great support
What do you like best about the product?
Cloudinary is an excellent service for image and video runtime processing, helping you distribute content via a CDN. Its Digital Asset Management (DAM) system has an intuitive interface that enables users with varying levels of technical proficiency to manage assets and share them with stakeholders.
Cloudinary has a strong technical foundation, and it’s clearly built by developers for developers. It offers many features to process assets on demand as they’re consumed on your site, with a reliable CDN on top to distribute your content globally—optimized and transformed exactly as you want and need.
Cloudinary is also always improving and listening to customer needs. Very often, you even have the chance to speak directly with Product Owners and other responsible team members to suggest changes and have an open exchange about features and usability.
Integration with Contentful is easy and straightforward and also the usage of the different widgets for upload or video play are easy to integrate and full of built-in functionality.
The pricing may vary highly on the usage and traffic, however considering that, especially when speaking about the assets delivery, everything is fully managed, already give a great advantage and removes the burden of managing infrastructure and configurations. You only need to care about the content.
With the upcoming AI features Cloudinary is building, there will be the possibility to easily scale without the burden of manual human intervention. Assets moderation or enhancing content will become easy and straightforward, thanks also to the usage of agents that can support the build and engineering of such capabilities
Last but not least, Cloudinary provides excellent support. With Platinum or Diamond Support, responses to questions, doubts, and technical issues can arrive within minutes.
Cloudinary has a strong technical foundation, and it’s clearly built by developers for developers. It offers many features to process assets on demand as they’re consumed on your site, with a reliable CDN on top to distribute your content globally—optimized and transformed exactly as you want and need.
Cloudinary is also always improving and listening to customer needs. Very often, you even have the chance to speak directly with Product Owners and other responsible team members to suggest changes and have an open exchange about features and usability.
Integration with Contentful is easy and straightforward and also the usage of the different widgets for upload or video play are easy to integrate and full of built-in functionality.
The pricing may vary highly on the usage and traffic, however considering that, especially when speaking about the assets delivery, everything is fully managed, already give a great advantage and removes the burden of managing infrastructure and configurations. You only need to care about the content.
With the upcoming AI features Cloudinary is building, there will be the possibility to easily scale without the burden of manual human intervention. Assets moderation or enhancing content will become easy and straightforward, thanks also to the usage of agents that can support the build and engineering of such capabilities
Last but not least, Cloudinary provides excellent support. With Platinum or Diamond Support, responses to questions, doubts, and technical issues can arrive within minutes.
What do you dislike about the product?
It takes some time to master all the technical features provided by Cloudinary, and they’re not always intuitive to set up or manage.
I’d recommend having a technically responsible person on your team to take ownership of the system, because business requirements often need to be “translated” into implementation details on the Cloudinary platform. The SDKs and APIs could be improved, and in few cases their usage feels cumbersome or not very intuitive. As a result, development can slow down when you need to reach out to support to fully understand how certain features are meant to be used.
I’d recommend having a technically responsible person on your team to take ownership of the system, because business requirements often need to be “translated” into implementation details on the Cloudinary platform. The SDKs and APIs could be improved, and in few cases their usage feels cumbersome or not very intuitive. As a result, development can slow down when you need to reach out to support to fully understand how certain features are meant to be used.
What problems is the product solving and how is that benefiting you?
We’ve moved our media asset management over to a SaaS system, so our developers barely have to worry anymore about how media content is displayed and optimized on our platform. We’ve also streamlined the architecture of our ecosystem by bringing DAM and media distribution together in a single system.
Recommendations to others considering the product:
Always involve technical members because it has a steep learning curve in some cases and there're many details to be taken in consideration when setting up your accounts. Ask often support to understand better how to optimize your content delivery.
Great experience & excellent customer service
What do you like best about the product?
We work closely with the Cloudinary team as our DAM and CDN provider, but what has most impressed me is the responsiveness, time, and effort they take to consider all our use cases and how to evolve what we use their tools for. I think their customer service is second to none, thank you Maor and Guillaume! They always make the time and talk us through options/answer any questions we have and we've had frequent calls with them to discuss features, campaigns and future roadmap items.
What do you dislike about the product?
There's nothing to dislike about Cloudinary, we're pleased with the product and service provided!
What problems is the product solving and how is that benefiting you?
Currently our main focus is on improving QA, starting to automate some of it gradually via test & learn. In the future would love to explore machine learning tools for QAing of content. Outside of that the main purpose is as our DAM and CDN provider for all images.
Recommendations to others considering the product:
If you want great service and a team willing to listen and share best practice & help you evolve your content needs then they are the company for you!
Excellent service! Fast, reliable, and secure image CDN with automatic transformations capabilities
What do you like best about the product?
Great product! We like photo edit features from URL. It takes some time to learn how to use it, but it has excellent documentation and helpful learning resources.
Great customer support! If We have any questions, the answer comes quickly, and it's always precise - up to a point - with deep thought on the best solution for our issue.
Great customer support! If We have any questions, the answer comes quickly, and it's always precise - up to a point - with deep thought on the best solution for our issue.
What do you dislike about the product?
WEB GUI for named transformations is not as simple to use, and we can't edit change transformation by editing its URL. Instead, we must use GUI, and sometimes it's not so handy, but it does not affect the day-to-day work.
What problems is the product solving and how is that benefiting you?
We use Cloudinary to store and deliver images to multiple systems, including WEB pages and mobile apps. Doing this with Cloudinary allows us to transform photos based on device size and create compositions of numerous images - we use this feature a lot.
Recommendations to others considering the product:
Excellent service! Fast, reliable, and secure image and video CDN with automatic transformations capabilities.
Great product, excellent customer service
What do you like best about the product?
Excellent: documentation, technical capabilities (especially APIs), support by TAM, customer service response times, transparency in costs
What do you dislike about the product?
Some technical bugs exist (cache invalidations for certain conditions). UI could be improved in some cases.
What problems is the product solving and how is that benefiting you?
Delivering (responsive) media for multiple webshops (both B2C and B2B). Using dynamically generated image overlays.
Recommendations to others considering the product:
All around great experience. Everyone at Cloudinary was kind and eager to support. Great company.
Perfect solution for Image and Video hosting, processing and more!
What do you like best about the product?
It's easy to get started using Cloudinary; then, from there, it's fantastic to find all the features that improve the image/video pipeline in your app. After having used it for 5+ years, I can't imagine anyone not leveraging Cloudinary!
What do you dislike about the product?
There are few downsides, if any. It requires a bit of a different design process to upload and manage image/video assets, but once started, it's hard to stop.
What problems is the product solving and how is that benefiting you?
For a long time, we managed our own images. Hosting them on our servers, using 3rd party tools to crop, compress, and convert them. These other tools (such as ImageMagick) were great when they worked, but our dev team found themselves troubleshooting odd colorspace issues and having to add additional tools to compress images further. Then yet another tool to handle cropping.
Once we started adding videos, the complexity got unbearable.
Cloudinary in its simplest use case is a CDN, providing better and faster access to users around the world. Just as an easy-to-use CDN, it's worthwhile. Then being able to process images and videos is incredible. Simple transformations such as resizing and cropping is easy. The wide range of processing that is provided is useful for any use case we've been able to throw at it.
More recently, with the increased use of video throughout all industries, processing video with some simple API or URL commands is nothing short of incredible. It was a game-changer for our team with close to zero effort.
Once we started adding videos, the complexity got unbearable.
Cloudinary in its simplest use case is a CDN, providing better and faster access to users around the world. Just as an easy-to-use CDN, it's worthwhile. Then being able to process images and videos is incredible. Simple transformations such as resizing and cropping is easy. The wide range of processing that is provided is useful for any use case we've been able to throw at it.
More recently, with the increased use of video throughout all industries, processing video with some simple API or URL commands is nothing short of incredible. It was a game-changer for our team with close to zero effort.
Recommendations to others considering the product:
Get started using Cloudinary as soon as you can. The hardest part of our transition was transitioning existing assets - which Cloudinary does make easy, but always takes time.
Also, take advantage of their support. Tech support is always constructive and quick to provide high-quality responses.
Also, take advantage of their support. Tech support is always constructive and quick to provide high-quality responses.
Cloudinary is convenient, reliable, and efficient!
What do you like best about the product?
The image optimization is great for making sure my website has a perfectly sized image every time.
What do you dislike about the product?
Configuring Cloudinary can be a bit difficult to figure out sometimes.
What problems is the product solving and how is that benefiting you?
I'm ensuring every single product page on my website has an optimized image that looks great and increases page speed.
Using cloudinary is a delight
What do you like best about the product?
Best and continuously improving features,documentation and amazing support
What do you dislike about the product?
I dont dislike anything about cloudinary
What problems is the product solving and how is that benefiting you?
Optimize media in website, ability to upload and migrate seamlessly
A platform designed for builders
What do you like best about the product?
Fantastic customer service. The team can help resolve some pretty complex issues quickly.
What do you dislike about the product?
Some of the best information is in the blog posts. It can take some time to go through them.
What problems is the product solving and how is that benefiting you?
It's a very robust image hosting CDN.
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