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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,506 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    MIHIR U.

Intuitive Tool Simplifies Complex Ideas, Needs Performance Boost for Large Diagrams

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create flowcharts, diagrams, and visual workflows that help my team plan projects. I use it regularly during project planning and discussions. It makes complex ideas easier to understand and helps the team stay aligned. I like that it's easy to use and helps the team visualize ideas clearly.

The drag-and-drop diagrams and pre-made templates are very helpful because they make it quick to create clear visuals without starting from scratch, which saves time and makes workflows easier to understand. It’s also quick to set up, and the integration with Microsoft Teams helps with real-time collaboration. The customer support resources and documentation are also helpful when we need guidance.
What do you dislike about the product?
One challenge is that large diagrams can become cluttered, and editing or moving many elements at once can be a bit slow. When diagrams contain many shapes and connectors, dragging or rearranging them sometimes lags. Improving performance for complex diagrams would make the experience even better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts and diagrams that make complex ideas easy to understand, keeping the team aligned and simplifying project planning.


    Ruthu G.

Intuitive Interface, Seamless Collaboration

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create flowcharts, workflows, and system diagrams, which helps me clearly visualize processes, making planning, communication, and collaboration easier. I like the easy-to-use interface, drag-and-drop diagram tools, and real-time collaboration features that make creating and sharing diagrams very simple. The initial setup was very easy and quick, and the interface is simple, allowing me to start creating diagrams without any difficulty.
What do you dislike about the product?
Some advanced features require a paid plan and large diagrams can sometimes load a little slowly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to clearly visualize processes and workflows, making planning, communication, and collaboration easier.


    Kheswari T.

Simplified Project Management with Visual Diagrams

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for my Project Management module, and it really helps in turning complex project schedules and structures into clear visual diagrams. This makes project management concepts much easier to understand and communicate. The software allows me to better organize and manage my tasks, which in turn makes complex projects easier to handle. I appreciate how it helps reduce errors in critical pathways and lets me visually map out project structures like Work Breakdown Structure and Network Diagrams. I also like that I can screenshot my diagrams in different options such as PDF or image, which makes it simpler to incorporate them into documents. Additionally, the initial setup was very easy and not technical at all, requiring no training, which is great. Lastly, the ability to quickly organize information and graphs when things change along the process is a real plus.
What do you dislike about the product?
I would say the viewing and zooming experience when working on larger diagrams. Sometimes it's difficult to zoom in smoothly, and quite challenging to view the whole diagram. Can be a bit tricky to capture a full screenshot when working with larger and complex diagrams. I would say perhaps adding more built-in templates for project management tools such as Work Breakdown Structure, Critical Paths, Gantt charts, with more complex features, and will not need zoom in options.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize and manage tasks, making complex projects easier. It reduces errors, prioritizes tasks, and visually maps project structures. It helps in understanding schedules, dependencies, and avoiding delays, turning complex concepts into clear visuals.


    Christina T.

Essential for Students, But Pricing a Barrier

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy using Lucid Visual Collaboration Suite for creating maps and visual diagrams, which is a key part of my Industrial Design research as a student. It allows me to easily create diagrams to communicate my ideas effectively with flow charts and templates. The templates are very helpful in making the process easy, and the connecting arrows make it easy to associate ideas together. Additionally, I often find myself exporting my Lucid charts to other presentation platforms with ease. Setting up Lucid Visual Collaboration Suite was easy for me.
What do you dislike about the product?
I have limitations due to pricing. As a student, I may not be able to afford upgrades, but what I was able to use was really helpful.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily create diagrams and communicate my ideas with flowcharts and templates, but as a student, pricing limits my access to all features.


    Alexander L.

Excellent for Handling Complex Scenarios with AI-Driven Diagramming

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite primarily to visualize complex, branching decision trees and various scenarios depending on current decisions. I appreciate the AI's depth when given the right prompts. I also value its AI diagram creation, especially its ability to handle complex prompts effectively compared to other AIs. The initial setup was easy and much more straightforward than I expected, allowing me to get to work right away.
What do you dislike about the product?
I wish the free version could allow for a higher number of maximum shapes.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for visualizing complex decision trees and brainstorming data organization. It helps me solve ambiguous problems and create career paths, especially with its ability to handle complex prompts that other AI tools don't manage well.


    Consulting

Intuitive, Collaborative Diagramming with Templates and Integrations That Save Time

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
The interface is very intuitive, and it allows multiple users to work on the same diagram or board simultaneously, which makes brainstorming, process mapping, and planning much more efficient. I also appreciate the wide variety of templates and integrations that help streamline workflows and save time. Overall, it’s a very effective tool for turning complex ideas into clear visual communication.
What do you dislike about the product?
One downside is that performance can sometimes slow down when working with very large or complex diagrams. In addition, some advanced features are only available in higher-tier plans, which may be limiting for smaller teams or occasional users.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps our team solve the challenge of communicating complex ideas and processes clearly across teams. Instead of relying on static documents or long explanations, we can visualize workflows, system designs, and project plans in a shared workspace.
This improves alignment and reduces miscommunication, especially when collaborating with cross-functional teams. It also saves time because everyone can quickly understand the context through diagrams and real-time collaboration. Overall, it helps us move from brainstorming to execution faster and keep everyone on the same page.


    Civic & Social Organization

Beginner-Friendly Genograms and Family Trees Made Easy

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I really liked how easy it was to create visuals like a genogram or family tree. It was straightforward to navigate and felt very beginner-friendly overall.
What do you dislike about the product?
I wish there were more shape options available so I could create a more detailed, well-structured visual, such as a genogram.
What problems is the product solving and how is that benefiting you?
It helps me complete the projects I need for school, and I expect it will be useful later in my professional practice as well.


    Computer Software

Effortless visual collaboration that truly simplifies complex team workflows

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
The interface is incredibly intuitive, making it easy for new team members to jump in without a steep learning curve. The real-time collaboration features are seamless; seeing everyone’s cursors and edits live makes remote brainstorming feel as productive as being in the same room.
What do you dislike about the product?
While the suite is powerful, the sheer number of templates can sometimes be overwhelming when starting a new project. Additionally, the performance can occasionally lag slightly when working on extremely large, complex diagrams with dozens of simultaneous collaborators.
What problems is the product solving and how is that benefiting you?
It has bridged the gap for our hybrid team by replacing static whiteboards with a dynamic, living document. It solves the problem of version control in design and process mapping, allowing us to collaborate on complex workflows and reach consensus much faster than using traditional presentation tools.


    Gokul J.

Effortless Collaboration with Lucid's Intuitive Interface

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite is easy to use and straightforward. It has a linear learning curve, which is helpful for getting started. I also appreciate the drag and drop tool since it's very easy to use for encompassing all our architectural decisions and patterns, representing them at their best. Additionally, the setup was very straightforward.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate on workflows and align on architectural patterns. It provides a unified interface for collaboration, decision making, and communication with comment features, plus permission settings for team access.


    Ann K.

Intuitive Flowcharting with Clear Shapes and Easy Collaboration

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Very intuitive and easy to use. There are clear descriptions of the different shapes and when to use them. It's easy to collaborate and share with others as well.
What do you dislike about the product?
The only complaint I had was the way you have to click and drag to navigate your flow chart, rather than the usual scrolling. But once you get used to it, it's fine.
What problems is the product solving and how is that benefiting you?
It's not a problem per se, but more an idea we are trying to sell to the business for a new process in our sales and CS orgs. Having this visual really helps give leadership a clear understanding the solution we are proposing.