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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,506 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Online Media

Highly Customizable Charts with a Flexible, Expanding Creative Space

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I really enjoy how customizable it is! I’m able to move different shapes and points in my chart easily and the arrows follow along as well. Along with that, I enjoy that the creative space keeps growing as I add more to my chart!
What do you dislike about the product?
I wish there was an option for small graphs to minimize and then expand, I’m not quite sure how to explain it.
What problems is the product solving and how is that benefiting you?
It’s difficult for me to find a site that had charts that were so customizable, so I’m thankful Lucid Co is solving this problem!


    Brielle W.

Real-Time Collaboration That Makes Flowcharting a Breeze

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
How we are able to work together in real time and discuss thoughts about the flowchart being built.
What do you dislike about the product?
Figuring out how to move the chart around with my mouse and enter in notes in real time with others
What problems is the product solving and how is that benefiting you?
Working with others in real time


    Grace L.

Intuitive, Visual Brainstorming Made Easy

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I liked the post-it notes and how easy it was to make shapes and text boxes. The arrows to connect thoughts were very helpful visually. I just needed something simple to learn and immediately use. A lot of it was intuitive, and I didn’t have to spend a lot of time figuring out the features. I also liked when there were similar keyboard shortcuts to use, especially since I’m used to using Adobe Creative Suite. The initial setup was VERY easy and took no time.
What do you dislike about the product?
I struggled to understand how to invite other people from my team to my actually digital board.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to brainstorm during Teams meetings. It helps me organize my thoughts visually and plan events effectively.


    Vibheesh Kumar G.

Great for Collaboration and Detailed Development Diagrams

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
It is best for collaboration and user diagram for my development. It is best for creating the detailed developmental chart with separate shapes for each function
What do you dislike about the product?
The lucid ai understands the flow perfectly but lags in understanding the context either the user give the complete prompt
What problems is the product solving and how is that benefiting you?
There is some lag in the changes making sometimes the page reload needed


    Ashish P.

Powerful All-in-One Visual Collaboration, From Ideation to Execution

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
The Lucid Visual Collaboration Suite (comprising Lucidchart, Lucidspark, and Lucidscale) is widely regarded as one of the most powerful "all-in-one" ecosystems for visual work.

The "Ideation to Execution" Workflow
Intelligent Automation & AI
Collaboration That Feels "Real"
What do you dislike about the product?
Pricing Complexity: The "Suite" model can feel like "feature gating." To get the full value of the workflow (e.g., syncing between Lucidspark and Lucidchart), you often need the most expensive Enterprise tiers.

Performance Lag: On very large, complex boards with hundreds of objects or data-linked shapes, the browser-based interface can stutter or become sluggish.
What problems is the product solving and how is that benefiting you?
Helping with creating Netsuite Process Flowcharts to share with the client


    stacy m.

Intuitive and Very Easy to Use

  • March 08, 2026
  • Review provided by G2

What do you like best about the product?
It is intuitive and very easy to use. It was easy to create an account
What do you dislike about the product?
There is nothing I have identifies that I dislike yet.
What problems is the product solving and how is that benefiting you?
It helps me to create diagrams really easy.m, which is very helpful for my work.


    Whitney Y.

Great Value with a Free Version

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
availability for free version to use and not having to pay for a full version if i do not require it.
What do you dislike about the product?
I’m not very graphically educated, so all of this is still very new to me.
What problems is the product solving and how is that benefiting you?
I’m creating an accountability and organizational chart for our nonprofit organization.


    Construction

Easy-to-Use Flowcharts for Clear, Flexible Process Communication

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
What I find most helpful is how easy it makes it to communicate complex information in a way that's easy to understand. I primarily use it to create flowcharts, especially for processes like time off, internal procedures, or anything that requires decision making and processes. I use it quite often to create internal resources to reference later, for myself and for others at my company. The user interface is very easy to use, which makes it approachable even if you're not very technically inclined. I also love the built-in guidance and instructions if you don't know how to use a feature. There is also a lot of flexibility; you can start with a blank canvas, a template, or use AI to help map out where you want to take your design.
What do you dislike about the product?
The only downside I've experienced is that the AI-generated charts don't allow a lot of editing. I sometimes need to recreate parts manually in order to get it to truly reflect what I am wanting. Maybe it's user error, but I've yet to figure out why it won't let me change what it has generated.
What problems is the product solving and how is that benefiting you?
As I stated above, I use the flowcharts primarily to help with decision making processes and internal procedures. As an HR professional, there is a lot of compliance and technicalities that go into compliance, which can be messy and hard to understand when written out. A flowchart, mind map, and organization charts help a lot for those that are more visually inclined, such as myself. It reduces the number of questions asked, and eliminates mistakes when I'm not there to double check every decision made.


    Pam S.

Responsive and Detailed Flowchart Tool

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for turning my brainstormed text ideas or notes into meaningful flowcharts and process maps. It makes ideas and processes more understandable and makes my work faster and more engaging. I like the responsiveness of the software and appreciate that it does not miss the details. The initial setup was smooth.
What do you dislike about the product?
I think if with AI, Lucid Visual Collaboration Suite can be trained on different contexts, then it will understand the input even better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to turn brainstormed ideas into flowcharts and process maps, making my ideas more understandable and work faster and more engaging.


    Nick S.

Clean UI Makes Diagramming Easy to Start

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I really like how clean the UI is, and how easy it is to get started with diagramming right away.
What do you dislike about the product?
Sometimes the line and text fields can feel a bit fiddly, but it’s still nowhere near as bad as Visio.
What problems is the product solving and how is that benefiting you?
Visio’s inaccessibility makes documentation such a chore. In contrast, Lucidchart is so easy to use that it really takes the pain out of documenting.