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Lucid

Lucid Software

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
    0

External reviews

7,563 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Real Estate

User friendly tool

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
user friendly for user to draw the flow chart
What do you dislike about the product?
When working with very complex or large diagrams, the performance can slow down, especially in web-based environments.
What problems is the product solving and how is that benefiting you?
It helps me to visualise the process workflow


    Jin W.

Good overall tool especially for technology teams

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Good overall tool especially for technology teams due to strength of LucidCharts diagramming capability, and the ability for it to link to other products such as Jira, etc. LucidSpark does imitate the workings of Miro, which means it's easy enough to pick it up.
What do you dislike about the product?
While LucidCharts is fit for purpose and due to its "rigidity" required for technology teams, LucidSpark does not have the easy feel and flexibility of Miro for collaborative whiteboarding. Also more importantly, LucidSpark doesn't do a good job importing Miro boards with parts of board missing, lines crooked, artefacts not properly imported. For large Miro boards, it probably manages to import only about 70% of it.
What problems is the product solving and how is that benefiting you?
Our business already uses LucidCharts so decided to move from Miro to LucidSpark, so we are on one platform suite for all. LucidCharts have been used extensively by the technology team. So for team collaboration we are just in the middle of transitioning from Miro to LucidSpark.


    Biotechnology

LucidChart Collaboration & Diagramming

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can collaborate with colleagues on both PPT slides, polling functions, flowcharts, and sticky notes.
What do you dislike about the product?
It was really challenging for me to navigate the pages with out a touch screen laptop or tablet.
What problems is the product solving and how is that benefiting you?
Gathering ideas in one single location & organizing them with a click of a button.


    Financial Services

Good tool for drawing flowcharts

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Creating flowcharts and editing them with colleagues is very efficient
What do you dislike about the product?
Perhaps a tutorial on how to use it to its fullest potential
What problems is the product solving and how is that benefiting you?
I cannot use Microsoft Powerpoint to draw flowcharts, e.g. workflows of fintech products. Lucid enables me to do this collaboratively in real time with colleagues


    Gerald B.

Lucid G2 In Review.

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
My colleagues have the ability to collaborate remotely across multiple territories and timezones. Additionally, the seamless live interactions make for a fruitful exercise.
What do you dislike about the product?
I would like to click and drag within the collaborative space, without having to click seperately on the navigation icon.
What problems is the product solving and how is that benefiting you?
Customer Journey across several lines of business. It helps identify opportunities for efficiencies and revenue growth.


    Keegan E.

Lucid: An inept review

  • January 11, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Lucid for me, has been the ease of access and understanding. With this software, it's easy to get customer support, and features without limited access even if you have no idea what you're doing.
What do you dislike about the product?
Some of the UI is a bit distracting, as much as I do like Lucid sometimes it's a bit finnicky in the way it presents itself. Although keep in mind this is a minor discrepency.
What problems is the product solving and how is that benefiting you?
Lucid helps users connect and create complex diagrams in a really easy way together.


    Biotechnology

Decent Free Web Software

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
It is relatively easy to use. I enjoy that I can adjust text easily on arrow lines placing them wherever I want. I do not use it often as I am only do preliminary UI flowchart work with it, so the free version works well for my situation.
What do you dislike about the product?
Because I use the free version, you can only use so many icons before you need to upgrade which isn't fun once you reach the cap unexpectedly. The toolbar could use some more indicators as to what represents what, like line color and fill color.
What problems is the product solving and how is that benefiting you?
Making UI/software diagram for prototyping, it's easy to use for initial groundwork


    Samantha E.

I enlisted the help of Lucid to build out my event floor plan that is taking place in a high school.

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
That you can pay monthly for it and it is in expensive compared to competition. I don't need a year round floor planning tool, I only require it during certain months so Lucid won my business.
What do you dislike about the product?
I am new to the tool so I may not have figured out the way to do it yet but I dislike that I can't input the length of a wall I want in Ft & Inches and then it auto populate to that size. I have spend SEVERAL hours manually dragging walls to proper distances to make my drawing to scale.

I also am not a fan that sometimes it doesn't allow you to chose the exact measurement of a wall. It seems like it will let you get close but not exact as it tries to align with other objects but I need it to just set to the length I require not whatever it chooses to stop at or jump to.

Take a long time to copy drawings and align them if working on multiple in one sheet.
What problems is the product solving and how is that benefiting you?
Inexpensive solution for sporatic monthly usage of a floor plan tool that allows me to build out and design events to scale and share those visuals with others.


    Cindy C.

Does not load properly

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate how the platform allows multiple users to collaborate and make edits simultaneously. It’s convenient having everything on one page, with features that automatically organize content for a clean layout. I also like the ability to lock elements in place, ensuring they can be moved together without becoming scattered. While I’m still learning how to optimize its features, the platform’s functionality has been very helpful so far.
What do you dislike about the product?
I have to open Lucid in incognito mode because it doesn’t load properly in standard Google Chrome. Although it works in other browsers, I primarily use Chrome, so this adds inconvenience. Additionally, it’s frustrating to have to manually adjust the font size and color settings every time. Lastly, I think it would be better if only the document creator had the ability to hide or unhide content for better control and organization.
What problems is the product solving and how is that benefiting you?
Lucid is an excellent alternative to a recently unavailable collaborative platform.


    Computer Software

not very convinient

  • December 18, 2024
  • Review provided by G2

What do you like best about the product?
I use mainly the uml charts, like Miro much more in terms of UI and UX.
What do you dislike about the product?
The smoothness, the UI is not intuitive and looks old, not conveneint
What problems is the product solving and how is that benefiting you?
Mostly to explain the architecture and organize thoughts