Lucid
Lucid SoftwareExternal reviews
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Effective Collaboration with Easy Setup
What do you like best about the product?
I appreciate how easy it is to get started with Lucid Visual Collaboration Suite since it operates in the browser and can be used on any device. I love collaborating with my team in real time on a single document, and the ability to export workflows into various file formats is invaluable to me. The platform significantly speeds up the process of turning mock-ups into prototypes and fully developed apps, which is a huge productivity booster.
What do you dislike about the product?
Nothing that I can think of at this time.
What problems is the product solving and how is that benefiting you?
I use the product to create quick mockups, transforming them swiftly into drafts or prototypes for apps and websites. It allows me to iterate efficiently, leading to fully developed, useful apps.
Good software. User friendly. Not revolutionary.
What do you like best about the product?
I like that there’s a rich abundance of templates and use cases. For that reason it gets a competitive edge over similar competitors like draw.io. I work in agile utilizing JIRA but I browsed the agile templates Lucid has and those are great. I may even pitch using it to my department.
What do you dislike about the product?
Though I like the “feature finder” feature, there were several use cases I had where there were zero search results for said use case (and I tried to make my verbiage as search query friendly as possible). Off the top of my head one feature I’d have liked but failed to find it turning text (eg a numbered or bulleted word doc) into a process map flowchart. I think it could benefit from more AI potential use cases in general.
What problems is the product solving and how is that benefiting you?
Enabling alignment with people (myself included to an extent) , who are more visual learners and those who are often afraid to otherwise speak up when they don’t understand unguided explanations
User friendly, and love the collaboration
What do you like best about the product?
I think the collaboration is definitely the most important feature and the low latency definitely keeps it higher than other places like miro.
What do you dislike about the product?
Sometimes the movements are a little wonky and buggy especially when others are connected.
What problems is the product solving and how is that benefiting you?
Architecting data models and systems is very important and it gives a good way to collaborate about these ideas
Easy to use
What do you like best about the product?
Multiple users are able to use, navigate and track each other's work.
What do you dislike about the product?
Sometimes some of the features are a little hidden so you kind of have to dig.
What problems is the product solving and how is that benefiting you?
We need multiple people to collaborate on any given idea. It's easy to have them all work in one space without causing problems for other users. Easy to distinguish who is working on what.
Fairly solid collaboration tool
What do you like best about the product?
Easy to collaborate, useful templates, pretty standard features so easily to get used to after using other tools
Easy to copy and paste boards from Mural into Lucid
Easy to copy and paste boards from Mural into Lucid
What do you dislike about the product?
Not the most intuitive when moving and selecting objects to move - can be tricky to select multiple items but not other s
What problems is the product solving and how is that benefiting you?
Whiteboarding with remote teams + having ideas easily saved and accessible (vs. analogue whiteboarding)
Lot of very useful features but not easy to discover
What do you like best about the product?
I really like the ability to copy stickies as plain text. It makes them super accessible visually on the Lucid board, and then it's easy to export that information into other documents or tools. Speeds up my workflow.
What do you dislike about the product?
My main challenges are around file organization and sharing. I think that whole homepage could be more intuitive to manage and find the right board when needed. While the Google Docs integration is useful, it's frustrating that it doesn't always show the full name of the document, which causes a bit of confusion. Also, the loading times can be pretty long sometimes, which breaks the flow.
What problems is the product solving and how is that benefiting you?
I think it is the challenge of effective collaboration, especially when multiple people need to brainstorm together, particularly on Zoom calls. Its visual nature makes the work sessions much more engaging than just talking. The inclusion of small features like timers, GIFs, and comments significantly enhances the experience. These make it more suitable for longer, more interactive, and collaborative sessions.
Efficient tool for the middle man
What do you like best about the product?
The most helpful feature of lucid chart is the ability to create flow diagrams that can be supplemented with comments, footnotes, and even pictures to paint a clear picture.
What do you dislike about the product?
There are a few disadvantages to Lucid that I often run into, such as constantly having to lock and unlock shapes so that they keep a consistent sizing in my diagrams. Another big problem I run into is when I login to Lucid, all the layers, even the ones I've turned off, are visible when I load the page. I have to manually go and turn them all off again which is very frustrating and confusing for my organization that I am creating documentation for.
What problems is the product solving and how is that benefiting you?
Allowing me to create clear workflows for others to reference and understand the flow of their team processes.
Useful tool for team calls
What do you like best about the product?
It is good for creating real time diagrams during calls to visualize the flow of data within our systems
What do you dislike about the product?
There is a bit of a learning curve for individuals new to this site, but it isn't as high as other comparative softwares
What problems is the product solving and how is that benefiting you?
visualizing the flow of data and user journeys, as well as integrations and diagrams
Easy and simplicity
What do you like best about the product?
Work together on whiteboards, include comments and help build a image for those to understand the product
What do you dislike about the product?
Price point. Wish it was cheaper as I so far haven’t seen an issue. I’m only 2 months in using it but so far so good
What problems is the product solving and how is that benefiting you?
Helps visualise the customer experience
Beautiful flowcharts but ramp up to proficiency feels difficult
What do you like best about the product?
I think the tool itself lends well to creativity and has opportunities for a wide scope of products
What do you dislike about the product?
The navigation of the tool feels difficult and I feel that I won't be able to get up to speed on the right things.
What problems is the product solving and how is that benefiting you?
Helping us see customer touchpoints across each function of our organization
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