Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Eric G.

Solid Diagraming/Process Visualization Tool

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility, templates, and overal customization
What do you dislike about the product?
Steeper learning curve for more advanced features
What problems is the product solving and how is that benefiting you?
Outlining processes and designing user journeys


    Mechanical or Industrial Engineering

It is a pretty solid product

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to work collaboratively with the team to be able to put designs together. It is also nice to be able to make pre-defined presets for easy design of repeated tasks. Makes it easy to implement the design that is collaboratively worked on. Easy to check in on frequently to make sure the design is still what is agreed upon.
What do you dislike about the product?
I wish that there were specific design preset likes for a server where you could just add items in certain rack positions. It would also be nice to alter the background grid to fit with bespoke item aspect ratios.
What problems is the product solving and how is that benefiting you?
It is allowing right now for a large team to collaborative and iteratively work through the design process of how to set up server racks in the most optimal capacity possible.


    Anya M.

Okay experience

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It's pretty intuitive to learn and has a simple UI, so there's no annoying learning curve -- easy to learn and implement! There are a variety of features, which is nice. I use it frequently for school projects.
What do you dislike about the product?
It's kind of tedious to use, but I haven't found a better product. It's also a bit laggy when using collaboratively.
What problems is the product solving and how is that benefiting you?
Even though this isn't a main function, I've found it really useful for making seating maps and event layout charts for large events that my organization puts on! And it looks much more professional than drawing it.


    Accounting

Lucid Review from Corporate User

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
My main use for the Lucid platform was to draft up multiple floor plans. The platform was easy to understand and use, I appreciated that the layout was simple and similar to other visual platforms I've used before (Powerpoint/ Canva)
What do you dislike about the product?
Some of the tools were difficult to understand at first and still took a while to understand. In my case, I disliked how some of the walls were stuck to the corner of a previous wall I connected it to, having to move it around was difficult as I just wanted to move the singular wall.
What problems is the product solving and how is that benefiting you?
Easy to use, pre set floor plan tools


    Telecommunications

Easy to use

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and set up. Sharing documents is straightforward. I use it for its AWS integration.
What do you dislike about the product?
II haven't had a chance to thoroughly explore it.
What problems is the product solving and how is that benefiting you?
I use it to create technical architecture diagrams


    Computer & Network Security

Slick yet somewhat complicated

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
Although I do admit Lucid is much easier and more intuitive than other chart creating platforms, to me it still feels like the initial complexity and available options make using Lucid intimidating as a beginner.
What do you dislike about the product?
As I said before, all the options and just general clutter on screen when making visuals makes it hard for me to give it a 10. Still better than others such as draw.io in terms of collaboration and connectivity, but still has a lot of work to get to a 10.
What problems is the product solving and how is that benefiting you?
Mostly finding a free online charting platform that looks nice and has "less"
(still more than I prefer) clutter than alternative solutions.


    Jolyne M.

Good on PC, difficult on mobile

  • March 08, 2025
  • Review provided by G2

What do you like best about the product?
It is genuinely a well tuned program allowing for sharing of notes and ideas
What do you dislike about the product?
The mobile version is incredibly difficult to use
What problems is the product solving and how is that benefiting you?
Not sure about problems but it helped my class share ideas and collaborate


    Consumer Electronics

pretty good, but basically ms paint

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
the variety of shapes available and ability to import charts as shapes
What do you dislike about the product?
auto spacing doesn't work as well as it could. I understand lucid is a browser based product but that isn't an excuse
What problems is the product solving and how is that benefiting you?
Lucid is helping us solve problems in a collaborative manner from the very beginning. This reduces cruft and overall effort required to develop new features and platforms and improves team coordination and, ultimately, morale.


    Computer Software

Overall, a decent diagram app but is lacking for independent contributors compared to competition.

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
One of the best advantages of Lucid is how powerful the shared live editing capabilities is.
What do you dislike about the product?
Lack of desktop app support, requires internet access, web application performance issues.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping me and my team effectively communicate software diagrams and design.


    Health, Wellness and Fitness

LucidChart review

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
I use LucidChart to create technical architecture diagrams for technical design docs. The tool makes it very easy to create architecture flows by creating arrows between multiple components. There are many custom shapes (e.g. shapes for different GCP components) that make it very clear which components are interacting with others.
What do you dislike about the product?
One thing that could be improved with LucidChart is that the UI for creating arrows between components is sometimes difficult to use. Especially when moving pieces of the diagram around, sometimes the arrows end up messed up and it takes a lot of manual effort to correct.
What problems is the product solving and how is that benefiting you?
I create diagrams for technical design docs using LucidChart.