Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Vaishnavi S.

Simplifying Complex Ideas Visually

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how intuitive it is and how well it supports collaboration when the work gets complex. The interface feels genuinely user-friendly, so I can quickly build flowcharts, diagrams, and other visual frameworks without needing extensive training.

I also really value the real-time collaboration features. They make it easy for teams to work together smoothly, share ideas right away, and stay aligned even when everyone is remote. Being able to combine visuals with structured thinking helps me break down complicated concepts and communicate them with more clarity.

Another standout for me is its versatility. Whether I’m doing process mapping, brainstorming, or putting together structured workflows, Lucid adapts well to different use cases. Overall, it boosts productivity and makes collaboration feel more engaging and efficient.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is highly effective overall, there are still a few areas where it could improve. At times, the platform feels a bit slow or laggy when I’m working on larger or more complex diagrams, especially when multiple collaborators are editing at the same time.

Some advanced features and templates are also locked behind premium plans, which can be limiting if you rely on the free version. On top of that, there’s a learning curve once you start exploring the more advanced functionality, since it isn’t always immediately intuitive.

Finally, stronger offline support and smoother performance in low-bandwidth environments would make the experience even better.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the problem of scattered ideas and a lack of clarity when working through complex concepts or processes. Rather than relying on lengthy documents or unstructured discussions, it offers a visual way to organize thoughts, map workflows, and present information in a clear, easy-to-follow format.

It also tackles common collaboration challenges, especially for remote or cross-functional teams. The real-time editing and sharing features make it easier to brainstorm, align on decisions, and iterate together without constant back-and-forth, which saves time and effort.

Personally, I’ve found it particularly useful for structuring projects and breaking down complex topics into straightforward diagrams and flowcharts. It boosts my productivity, helps me communicate ideas more effectively, and supports better understanding among stakeholders. Overall, it makes both individual work and teamwork feel more efficient, organized, and focused.


    Eric G.

Intuitive, Feature-Rich, Versatile And Easy To Use Diagramming Tool.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
It is really intuitive to use and has so many fantastic features that makes collaboration and brainstorming a breeze. The variety of templates and the ability to work in real-time with a team makes it a great and perfect tool for any creative project. I like that we can edit everything, write things or leave comments.
What do you dislike about the product?
I've been using Lucid Visual Collaboration Suite for more than 7 years and i haven't yet encountered any challenge.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been helpful in creating templates for landing pages as well as outlining our overall structure for how we want our marketing inbound workflows to work. The interface is user-friendly, and the wide range of templates makes it very easy to get started.


    Melissa K.

At Garba Resort, Lucid Visual Collaboration Suite Makes Collaboration And Brainstorming A Breeze.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
Overall, Lucid is a good diagramming tool, and it's my go-to platform which I enjoy working on and using to collaborate with coworkers. The digital whiteboard is very intuitive, which makes brainstorming and organizing ideas a breeze.
What do you dislike about the product?
There's nothing much of dislike or inconvenience about Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has helped us to collaborate efficiently with other team members. In fact, Lucid is one of the best product ideation tool I have ever used as it helps us bring ideas together.


    Kate G.

All-in-One Fireball with humongous Customizable Templates & Collaborative diagramming,Best support

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate as All-Inclusive fireball with humongous Customizable Templates that impeccably streamlined my workflows.I like that it's solid with well-thought-out interface and with drag and drop making flowchars and organizing my ideas effortless.I am glad for the supportive customer service which came to my rescue when i was starting.Brilliant for collaborative diagramming with my teams that has simplified our remote work and makes teamwork efficient.
What do you dislike about the product?
Glad to the supportive customer service that came through for me in a big way with quick help.
What problems is the product solving and how is that benefiting you?
Stands out as my All-Inclusive fireball with humongous customizable templates that knows exactly what i need to edit and tailor to my projects.I love it for solid and well-thought-out UX for effortless flowcharts creation and organizing my ideas.I appreciate the supportive customer service that came through for me when i was starting.Brilliant for collaborative diagramming on my designs and process maps for efficient teamwork.Free version is doing terrific job with quality diagrams.


    Kelvin N.

Lucid Visual Collaboration Suite Is A Perfect And Great Way To Visualize.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
Lucid enables seamless collaboration and supports creative problem solving. It has been transformational in the way we work with many different people in different locations. It is really easy to use, relatively low cost and the free version works well.
What do you dislike about the product?
Lucid Visual Collaboration Suite really shines at helping us visualize complex workflows and dependencies. I don't have anything to dislike about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been a solid and excellent tool overall. It makes it simple to visualize ideas using templates and drag and drop, and it's great for collaborating and sharing. When we need to do information presentation and brainstorming, Lucid comes in easy and flexible.


    Philip M.

Time-Saving Visual Collaboration with Useful Templates for product designers

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I like the range of drawing and tooling toolbars offered by Lucid Visual Collaboration Suite. The readymade templates are something I love because they are a big time saver. The tooling really helps me visualize brainstorming ideas, which is incredibly useful for product design.
What do you dislike about the product?
Tooltip suggestions would be nice. Are you trying to g to do this? Here’s how you do it. I would also like AI prompts ability. That would be a game changer.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for flow diagrams and user journeys, collaborating with engineering and design teams during retro meetings where we can all access a shared screen and contribute.


    Mayank S.

Intuitive, AI-Powered Diagramming That Supercharges Team Collaboration

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
It allows the team to collaborate during the design phase, share suggestions, and refine the final outcome. It provides the right tools and visual elements to create a clear, meaningful architecture. The AI-powered diagram generator is also very useful.

The UI for the application is very intuitive and specially drag and drop feature. It speeds up the process and requires very less effort to get used to.
Integration with 3rd party tools is amazing, it lets you import data from google sheets, SQL, excel, csv and even sticky notes and build charts and diagrams based on that. It is perfect blend of performance and simplicity while keeping the experience snappy. It is a value for money product and provides good ROI. Their support system is very pro-active and community provides answer to most of the questions.
What do you dislike about the product?
Just one thing that comes to my mind is, having a desktop lucid app would be a nice addition for people who still prefer a desktop app instead of a browser-based app.
What problems is the product solving and how is that benefiting you?
We are big a team of professional working on the same project. It makes the collaboration on design aspect really seamless.


    Henry K.

All-in-One Visual Powerhouse for synergy with campaign planning & Team alignment and Brainstorming.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I love it as my All in one visual powerhouse that brings synergy with campaign planning.Team alignments and fruitful brainstorming.I like it for spectacular boards to map out our entite customer experience to help identity opportuning and visualize on customer feedback for actionable insights.AI is amazing with accelerating creation of structured campaign to bring our creativity in me.A must have for marketing managers.
What do you dislike about the product?
A must have for makerting managers like me with faster campaign development and visual strategy.
What problems is the product solving and how is that benefiting you?
Love it as my All in one Visual powerhouse that brings synergy with campaign planning,remote teams alignment and brainstorming.Stand out with spectacular board to helps map our customer experience identifying opportunities and visualizing of customer feedback for invaluable and actionable insights.A must have for marketing Managers.


    Felistas W.

True champ with solid real-time collaboratio,Strong intergration,Solid-Security & Glistening UI,Try!

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
Yippee!For it's glistening interface for smooth use making charting and diagramming a abreeze.It's dirt cheap with solid real-time collaboration with teams with real-editing,comments and strong intergration to all systems within the company which remarkably streamline my workflows.True champ with securing my work with permission controls,Portability to access from any device and flexibility to customize templates to my liking.Give it Try!
What do you dislike about the product?
Tops with flexible customization of templates to my project liking,portability for all devices access and rock solid security with permission controls.
What problems is the product solving and how is that benefiting you?
True champ with solid real-time collaboration to share work,real-time editing of diagrams and chart and project documentation and strong intergration to all systems within our company remarkably enhancing my workflows and dirt cheap making it affordable for everybody with free version that works.It's glistening interface gives me goosebumps with ease of use and lighweight loading large diagrams faster.


    Imelda M.

A complete,cross platform & cloud based digramming tool with ready templates streamling workflows

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
My great adulation is with ready templates which has made my onboarding super smooth.Sleek interface and layout that makes it easy to use.Top notch versatility with my flowcharts,diagrams and presentation of my ideas.I love it as my cloud based cross platform with access of my projects from anywhere.Glad how am able to collaborate with my teams on diagramming and preparation of documentation for our software projects.
What do you dislike about the product?
Stunning with real-time collaboration with my teams on software projects documentation.
What problems is the product solving and how is that benefiting you?
I adulate it for ready templates which has made onboarding seamless streamlining my workflows.Terrific with real-time collaboration with documentation of my software projects.Sleek interface for ease of use.Customizable to suit my diagrams and architectural design needs.Customer support is a no let down for have been there since day one.