What do you like best about the product?

I love using the Lucid Visual Collaboration Suite because of its intuitive interface combined with powerful collaborative features, making the creation of clear, professional-looking diagrams both quick and easy. As an educator, the ability to simplify complex IT concepts and visually demonstrate ideas to my students is invaluable. The suite’s real-time collaboration capabilities allow multiple users to contribute and edit simultaneously, greatly enhancing engagement and teamwork among students during lectures and group projects. This functionality fosters an interactive and dynamic learning environment where students can add their inputs, ask questions, and collaborate on projects in real time, thus boosting their participation and understanding. Additionally, the ease and speed of its initial setup allow both my students and me to dive right into creating and collaborating, eliminating downtime and enhancing productivity. Switching from Microsoft Visio to Lucid Visual Collaboration Suite was influenced by its more intuitive interface, real-time collaborative features, and cloud-based access, all contributing to a seamless experience.

What do you dislike about the product?

Complex diagrams with many elements can be difficult to navigate, especially on devices with limited processing power. Additionally, there is a learning curve for students who are new to visual collaboration tools, particularly when using some of the advanced features. Improving performance for larger projects and providing more beginner-friendly tutorials or templates could enhance the overall user experience.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to simplify complex IT concepts, enhance student engagement with interactive content, and provide real-time collaborative features for group projects and remote discussions.

What do you like best about the product?

It is easy to work with my team to create software workflows.

What do you dislike about the product?

I don't like the occasional lag that occurs when working with my team. I would also like an easier way to share the lucid.app page to other collaborators.

What problems is the product solving and how is that benefiting you?

It helps me visualize and explain my data and work to my team.

What do you like best about the product?

The containers and conditional formatting controls are intuitive and performance of the application is quite fluid making the end result of my diagramming efforts to be quite beautiful.

What do you dislike about the product?

I did not experience any issue using this application and its makes it very easy for me to transform my ideas into diagram representation.

What problems is the product solving and how is that benefiting you?

Very good for creating flowcharts, diagrams and organizational structures that enable to to demonstrate strategic planning and accountability across the organization.

What do you like best about the product?

I like that the Lucid Visual Collaboration Suite feels natural and intuitive, much like standing in front of a whiteboard. This distinct experience sets it apart from other diagramming applications I have used. Additionally, the ease of initial setup with the software stands out as one of its best features, making it convenient to start using quickly without any hassle. Overall, I generally like it and appreciate its functionality.

What do you dislike about the product?

I sometimes wish there were more general shapes to use.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to solve complex project problems requiring collaboration, ensuring everyone is on the same page, and explaining complicated topics to large groups.

What do you like best about the product?

From the extensive collection of icons and connectors they offer, I always manage to find just the right fit each time for my diagrams, and the quick toolbar allows drag and drop enabling me to build diagrams rapidly and with minimal effort.

What do you dislike about the product?

Text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input takes some time.

What problems is the product solving and how is that benefiting you?

Visually representing the flow of resources between the organization and our different partners which helps identify any gaps in the service delivery process.

What do you like best about the product?

Lucid Visual Collaboration Suite makes teamwork effortless. The real-time collaboration features are outstanding, multiple users can edit and comment on the same diagram simultaneously without lag. The integration with Google Workspace, Microsoft Teams, and Jira helps maintain smooth workflow continuity. I also appreciate the variety of professional templates and the intuitive drag-and-drop interface, which allows anyone to visualize complex systems, architectures, or workflows quickly. The version control and revision history are also extremely helpful when working with distributed teams. Lucid Visual Collaboration Suite makes teamwork effortless and very intuitive. The interface is easy to learn even for non-technical users, so onboarding the team and rolling it out across the organization was straightforward. We now use it almost every day for brainstorming, process mapping, and system/architecture diagrams.
I especially like the rich set of templates and advanced features (layers, data linking, comments, presentation mode, and Lucidspark boards) that let us move from rough ideas to clean, professional diagrams in one place. The integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack make it feel like a natural part of our existing workflow. Whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it gives us a powerful, easy-to-use hub for visual collaboration. Lucid Visual Collaboration Suite makes teamwork effortless from both a user and implementation perspective. The interface is very intuitive, so our team picked it up quickly with minimal training, and rolling it out across the organization was straightforward, setting up workspaces, permissions, and integrations only took a short time. The real-time collaboration features are outstanding: multiple users can edit and comment on the same diagram simultaneously without lag, which we now rely on almost daily for brainstorming, process mapping, and system/architecture diagrams.
I also appreciate the variety of professional templates and the drag-and-drop editor, which make it easy for anyone to visualize complex systems or workflows quickly. The rich feature set (layers, data linking, comments, presentation mode, and Lucidspark boards) helps us move from rough ideas to polished deliverables in one place. Integrations with tools like Google Workspace, Microsoft Teams, Jira, and Slack fit smoothly into our existing workflow, and whenever we’ve needed help, Lucid’s documentation and support have been responsive and clear. Overall, it’s a powerful, easy-to-use, and easy-to-implement hub for visual collaboration.

What do you dislike about the product?

The main downside of Lucid Visual Collaboration Suite is that its rich feature set can sometimes feel overwhelming for new or occasional users. There are many advanced options spread across different menus, so it takes a bit of time and practice before everyone feels fully comfortable, especially in teams that don’t use it every day.

From an implementation and integration standpoint, the initial setup of permissions, SSO, and connections to tools like Jira or Slack can require some admin effort and coordination with IT. A few of the deeper integrations and advanced admin controls are also tied to higher-tier plans, which may be a limitation for smaller teams. When diagrams become very large or include many layers and objects, the performance in the browser can slow down slightly, and working offline is not really an option, so a stable internet connection is essential. None of these are deal-breakers, but they are areas where the experience could be smoother given how frequently we rely on the tool.

What problems is the product solving and how is that benefiting you?

Lucid Visual Collaboration Suite solves the challenge of disconnected communication and lack of visual clarity across distributed teams. Before adopting it, brainstorming, process documentation, and system design discussions were often fragmented across different tools and formats. Now, everything happens in one shared, visual workspace where everyone can contribute in real time.

It helps us align faster during planning sessions, architecture reviews, and project updates by turning abstract ideas into clear, structured diagrams that everyone understands. The integrations with Google Workspace, Microsoft Teams, Jira, and Slack ensure that our visual documentation stays connected to daily workflows, reducing context switching and email back-and-forth.

As a result, our team collaboration and decision-making have become much more efficient — meetings are shorter, documentation is more consistent, and onboarding new members is faster because all visual materials are organized and accessible in one place.

What do you like best about the product?

The interface is user-friendly and the wide range of templates makes it easy get started with flowchart creation. The infinite canvas and saves any changes instantly and the cloud access has been especially useful for remote work.

What do you dislike about the product?

I didn’t feel anything missing or to be stated as a con. The possibilities are endless to make my flowcharts stand out from others.

What problems is the product solving and how is that benefiting you?

For projects involving multiple teams this tool helps to create swimlane diagrams that clarify roles, responsibilities, and the flow of information across the different groups.

What do you like best about the product?

I love using Lucid Visual Collaboration Suite for drawing flow diagrams because it makes the process of collaborating extremely effective. The online collaboration tools are particularly beneficial, as they enable seamless communication and teamwork. One of the standout features is the shareable aspect, which allows everyone involved to see what others are doing in real-time, enhancing transparency and coordination within the team. Moreover, the initial setup of Lucid Visual Collaboration Suite was very easy, which is highly appreciated as it allowed me to begin using the software without any complications. These factors combined result in a platform that I find indispensable for my collaboration needs, and I would highly recommend it to others, as evidenced by my likelihood to recommend it being a 10 out of 10.

What do you dislike about the product?

I find the Lucid Visual Collaboration Suite lacking in the variety of components available in the software. This limitation can affect the flexibility and creativity in designing complex diagrams or models, as the options are not as extensive as they could be.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite for online collaboration, allowing everyone to see real-time updates, enhancing teamwork significantly.

What do you like best about the product?

I love the ease of use that Lucid Visual Collaboration Suite offers. The AI format feature is particularly impressive; it simplifies the process of creating presentations by handling complex tasks automatically, allowing me to input basic information and then return later to edit and adapt as needed. This efficiency is a significant improvement over traditional approaches where extensive mind mapping and multiple rounds of discussion were necessary. The automation element of the AI system eliminates the repetitive processes associated with creating presentations, significantly reducing the time and effort required. Additionally, setting up the suite was incredibly straightforward, earning a perfect 10/10 rating from me. Overall, these aspects make it exceptionally convenient and a tool I'd highly recommend to colleagues.

What do you dislike about the product?

I find that Lucid Visual Collaboration Suite could be improved by providing an option for different images during the initial review process, which would save me from going back and forth. Additionally, there are a few slides that appear repetitive in almost every presentation. Although they can be easily deleted, it would be more efficient if these repetitions were addressed initially.

What problems is the product solving and how is that benefiting you?

I use Lucid Visual Collaboration Suite to seamlessly integrate visuals with commentary in presentations, saving time and simplifying the process with its intuitive AI features.

What do you like best about the product?

Lucid is a reliable diagramming tool to get the job done quickly packed with fantastic shapes, color and icons and I have also enjoyed the real-time collaboration and the integration with different tools.

What do you dislike about the product?

Almost nothing to dislike, I just got what I wanted and I think that’s perfect for me being able to create diagrams easily.

What problems is the product solving and how is that benefiting you?

I use it for everything from brainstorming sessions to project planning. Its a simple product that solves lots of my day to day problems, quick drawing of diagrams and collaborating with others.