Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Airlines/Aviation

Phenomenal, Intuitive AI That Delivers

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
The AI is phenomenal - very intuitive and would help beginners get started without too much assistance needed.
What do you dislike about the product?
I think that while the AI is still doing well at adjusting to a user's request, it's a bit slow and annoying at times for not working as smooth as other AIs like Claude or GPT or even Gemini. Minor tweaks would go a long way, as well as a backspace icon to redo some work or just move a simple step backwards.
What problems is the product solving and how is that benefiting you?
Process mapping is the main one that we need it for. Any sort of diagramming or visualizations tied to BRDs


    Francesca D.

Effortless Collaboration with Versatile Features

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate that the Lucid Visual Collaboration Suite is easy to navigate with a good user interface, making it accessible for my everyday use. I like that it offers a multitude of features depending on what I need it for, which adds a lot of versatility. I also enjoy the variety of templates available, which helps me in preparing more efficiently for my sessions. The whiteboards feature allows me to show clients visual diagrams and work more collaboratively, which is a big plus in my practice. The initial setup was very easy, with quick registration, making it a smooth start with the tool.
What do you dislike about the product?
There is nothing currently I do dislike about it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to show clients visual diagrams and work more collaboratively with whiteboards.


    S A.

Effortlessly Create and Manage Org Charts

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I love how easy Lucid Visual Collaboration Suite is to use. It's super simple to create and edit, and linking the boxes together is a breeze. I think it's perfect and super easy to use.
What do you dislike about the product?
i didnt find anything i dislike
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for arranging an org chart. It's super simple to create, edit, and link the boxes together, making it very easy to use.


    Financial Services

Visual and Easy Document Creation

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
Visual, easy to create and build the documents I wanted to
What do you dislike about the product?
I didn't find anything I couldn't do easily.
What problems is the product solving and how is that benefiting you?
Documentation of systems.


    Love T.

Intuitive, Template-Rich Collaboration That Makes Complex Ideas Easy to Share

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
Lucid makes complex ideas easy to visualize and share across teams. The interface is intuitive, drag-and-drop functionality is smooth, and collaboration in real time works seamlessly. I especially like the wide range of templates for architecture diagrams, workflows, and process maps, which saves time. Integration with tools like Google Workspace and Slack also makes implementation easy and keeps everything centralized.
What do you dislike about the product?
Pricing can feel slightly high for smaller teams, especially when advanced features are needed. Occasionally, larger diagrams can lag when many collaborators are editing simultaneously. Some advanced customization options also require a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Lucid helps us eliminate miscommunication when explaining workflows, system architecture, and processes. Instead of long documents or unclear explanations, we use visual diagrams that align everyone quickly. It improves stakeholder presentations, speeds up decision-making, and reduces back-and-forth revisions. Overall, it increases clarity, team collaboration, and productivity.


    Paolo Jose C.

Smart Suggestions That Streamline Diagrams and Workflows

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how it suggests alternative ways to complete my diagrams, workflows, and other related items.
What do you dislike about the product?
I think there’s still room for improvement in how its AI is trained. For example, I asked it to replace “ ” with the symbol I wanted, but I still ended up having to type those replacements manually myself.
What problems is the product solving and how is that benefiting you?
It helped me map out a process within our organization almost instantly.


    Natalie V.

Effortless Student Collaboration Made Easy

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
Wow. It's amazing. It's my first time using Lucid Visual Collaboration Suite, and it's very easy to use, especially for a first-time user. It's very simple and easy to view, and I like the minimalism, like the version of it. I don't have to figure out how to use it; I just go to the website and use it right away. The initial setup was very easy.
What do you dislike about the product?
The zoom in and out can be more flexible. It's quite difficult to zoom in and out as there are preset percentages like 33%, 50%, and 100%, which makes it hard to fine-tune the view.
What problems is the product solving and how is that benefiting you?
It helped me solve my school assignment by allowing me to create process diagrams easily.


    Adarsh V.

Intuitive Collaboration with Powerful Visuals

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to turn rough ideas into clean, professional visuals with Lucid Visual Collaboration Suite without spending a lot of time formatting. The real-time collaboration feature is a big plus, as multiple people can jump in, edit, and comment at the same time, making brainstorming sessions feel productive instead of chaotic. I also appreciate how intuitive the interface is, allowing even non-technical teammates to quickly start building diagrams or contributing. The real-time collaboration makes a big difference during meetings, turning discussions into working sessions where the whole team can actively participate, add notes, adjust flows, and we leave meetings with something concrete instead of just ideas.
What do you dislike about the product?
Sometimes larger diagrams can start to feel a bit cluttered or slow, especially when a lot of people are editing at once. It would be nice if performance stayed smoother with very complex boards. If the developers optimize performance for bigger workspaces, it would make the experience smoother.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves miscommunication by turning ideas into clear visuals, keeping planning centralized. It's easy to create professional visuals and supports real-time collaboration, allowing active team participation and productive brainstorming sessions.


    Mary-shaye W.

Beginner-Friendly, Perfect for Visual Planning

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy Lucid Visual Collaboration Suite is to use. Most similar applications make me feel overwhelmed by either over explaining everything or having too many pop-ups. Lucid is ideal for beginners, and it's also great if you have more experience because it works well for people who know what to do too. It's very easy to understand.
What do you dislike about the product?
Possibly make a few more features easily accessible, as in free
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helped me create an organizational chart easily, making it easier to understand.


    Jon K.

Effortless Real-Time Collaboration with Lucid

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for work to collaborate virtually, often on process flows which helps in identifying areas for improvement. I appreciate the ability to clearly document process flows in a virtual-first company, allowing others to collaborate in real time. I like how I can collaborate virtually really effectively. Additionally, setting up a Zoom meeting is seamless, supporting smooth communication. Lucid Visual Collaboration Suite provides better collaboration compared to Visio, and the initial setup was very easy.
What do you dislike about the product?
I think the Lucid Visual Collaboration Suite could improve on version control. Right now, as we edit or update in real time, going back to previous versions isn't very easy. A better version control solution would be really helpful.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to clearly document process flows, allowing for real-time collaboration in our virtual-first company.