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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,156 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Apparel & Fashion

Positive experience using Lucidcharts

  • January 18, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use if very helpful. Using the suite makes communication very easy and helps sort information and display processes.
What do you dislike about the product?
There could be more customization with how you want to display information. I wish there was an autosnap to the middle of a bubble because if I make a bubble and drag it to an arrow it is difficult to line up properly.
What problems is the product solving and how is that benefiting you?
Ease of displaying processes helps us see the details and what then can be fixed. I really like the decision bubble because there are many yes/no steps in processes.


    Alessia D.

easy to use but very beyond Miro

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, simple to use and to add other people to collaborate
What do you dislike about the product?
I was used to Miro and I would love to see a little bit more ready made templates that allow quicker collaboration.
It would be nice to have a calendar template that operates like a calendar and would not need stickies for instance. Same applies for Kanban boards.
Have a look at Miro, their templating is super helpful
What problems is the product solving and how is that benefiting you?
I am not a fan of slides as they aren't easy to collaborate. I use boards a lot for career development plans with my team as well as team meetings


    Deivydas R.

Very simple to use diagramming tool for day-to-day operations

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Firstly, what comes to mind is how easy it is to use. The overall UI and UX are reminiscent of any other text editor, providing a quick way to dive into work and promptly create new diagrams.
Additionally, this tool proves handy when there's a requirement to collaborate on the same diagram with others simultaneously, particularly in scenarios such as System Design interviews where interviewees need to showcase their software architecture skills.
Lastly, the tool boasts a wide array of integrations. It is truly beneficial when a tool is easily integrable and can be seamlessly used across different platforms.
What do you dislike about the product?
Overall, the primary drawback from my perspective is the cost of the tool. There are specific tools available for free that provide all the necessary features for creating diagrams. Additionally, at times, this tool feels a bit sluggish, with small diagrams taking quite some time to load.
What problems is the product solving and how is that benefiting you?
It definitely helps me to be efficient in diagramming our software architecture. Also, the real-time collaborative mode greatly helps when dealing with interviews.


    Tomas V.

Good enough at what it does

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
Our company ahve been using Lucidchart for quite some time now, and I've never encountered any major problems with it. It's very easy to get started and create charts. I really love collaboration tools! It's been my go to tool when doing Retros during sprint work, and other times when collaboration is needed. There is quite a lot of choices to make charts easily navigable and aestetically pleasing, wihthout sacrificing functionality
What do you dislike about the product?
The licensing is a bit of a pain, but at least you can view created charts without Lucid Suite license
What problems is the product solving and how is that benefiting you?
Lucidchart helps to draw up ideas and schemas, and share them easily between other people. Currently my main usecase is drawing IT architecture diagrams


    Consulting

LucidChart missing key functionality that competitors possess

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of license management for Enterprise users
What do you dislike about the product?
Two-way Jira/ADO synchronization with Custom Fields still not possible after all these years.
What problems is the product solving and how is that benefiting you?
Ability to collaborate with remote teams, but it creates extra work because of a lack of Jira/ADO integration using Custom Fields.


    Valeriia S.

Not very intuitive

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
I like accesibility and ability to collaborate across teams and companies.
What do you dislike about the product?
Its not very intuitive when it comes to navigation, permissions and approval process. Where was not an easy way to request to get access. Although I am a new user for this space.
What problems is the product solving and how is that benefiting you?
Helped to consolidate summary of who is responsible for what so its easier to direct requests to the right people.


    Biotechnology

Very good system for creating visualizations from scratch, needs a solution for regimented data

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
The tool is amazing for creating visualizations for my presentations. I always use Lucid as a tool to flowchart things, create visuals, or to map things out live with my team.
What do you dislike about the product?
There is timeline capability, but it has not been easy enough for me to understand. I would like a feature or plug-in that allows me to create visualizations for timelines quickly an easily (Ex. Maybe port timelines directly from smartsheet into a lucid template timeline). If this capability exists, it has not been explained welll from an end-user perspective.
What problems is the product solving and how is that benefiting you?
It's only solving the diagramming workflow problems, it's a breeze and is easy to use!


    Consumer Goods

Overall useful tool with a slightly finicky UI

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The core product and available templates are very nice.
What do you dislike about the product?
Using it for the first time is confusing. It seems certain templates only allow for certain things to be done. A template should be just a template but the user should be able to work in it like a sandbox. I remember trying to build a chart that was a bit between templates and having a difficult time.
What problems is the product solving and how is that benefiting you?
Visualizing the workflow I have in front of me and portraying this information to other stakeholders. I am working through these problems right now.


    Brad P.

LucidChart

  • December 04, 2023
  • Review provided by G2

What do you like best about the product?
I liked the ease of use, it was simple to use, but similar enough to Visio that knowing Visio made it easy to adapt
What do you dislike about the product?
What I didn't like about it was the abiltiy to save the LucidChart documents to a one drive or sharepoint. I could only do a file save, which left the document in the cloud.
What problems is the product solving and how is that benefiting you?
It is web only, so there is no deployment of the software and compatibility testing that would need to be performed. That also presents the problem of how to work offline, your documents are only online and there is no software on the laptop so you can't work off the grid on documents.


    Consumer Services

Mostly Intuitive and Solid UI

  • November 30, 2023
  • Review provided by G2

What do you like best about the product?
It's fairly intuitive and easy to jump into. Use it mostly for workflow and charting functionality and works really well for that.
What do you dislike about the product?
Difference between LucidChart and Spark aren't readily apparent for someone who is collaborating-trying to dive in and hit the ground running.
What problems is the product solving and how is that benefiting you?
Helpful for creating polished resources or documentation for business cases