Lucid
Lucid SoftwareExternal reviews
8,514 reviews
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User-Friendly Yet Needs Better Printing Support
What do you like best about the product?
I found Lucid Visual Collaboration Suite incredibly user-friendly for our business. We used it to create our new accountability chart, and the process was seamless and effective. Its intuitive design made it easy to visualize and organize our team structure, which helped enhance our understanding of individual roles and responsibilities. It's also easy to use, and the initial setup was so easy. It helps us collaborate since we work in different offices.
What do you dislike about the product?
It was hard to print the chart
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easy to visualize and organize our team structure, enhancing our understanding of roles. It also helps us collaborate effectively while working from different offices.
Intuitive Whiteboard and Seamless Collaboration
What do you like best about the product?
I used Lucid Visual Collaboration Suite to design a UML with my coworkers and I really like its extensive and easy-to-use whiteboard. Collaboration works pretty well, as it allows us to share thoughts in real-time without needing to refresh to see changes. I also appreciate being able to present to my teammates without sharing screens; just hopping on the same link lets us get work done. The initial setup was really easy, and the templates make getting quickstarted even better.
What do you dislike about the product?
Their free tier, it's kind of limited. In the free tier, you can only edit a certain amount of documents ordered by recent, which is a big constraint.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to share thoughts in real-time without needing screen shares. Its extensive, easy-to-use whiteboard is great for collaboration, enabling work without constant refreshes or sharing screens.
Easy Process Mapping, Needs More Flexibility
What do you like best about the product?
I like how easy it is to create complex process maps with the Lucid Visual Collaboration Suite. I also appreciate its ease of use and the format it provides, using key shapes and flows. The initial setup was pretty easy.
What do you dislike about the product?
I don't like the limits on the number of objects I can use, like shapes and notes, in a single project.
What problems is the product solving and how is that benefiting you?
It makes it easy to create complex process maps of our current systems and workflows.
Easy to Use, Ideal for Educational Needs
What do you like best about the product?
I like that Lucid Visual Collaboration Suite is easy to use and accessible. It was quite easy to get the hang of, which really helped me streamline my lessons and organize my knowledge for school.
What do you dislike about the product?
The tidy up function does not work well.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to streamline my lessons and organize my knowledge for school.
Effortless Diagram Collaboration, Needs More Free Tools
What do you like best about the product?
I use Lucid Visual Collaboration Suite to collaborate on complex diagrams of engineering processes with my team. I find it beneficial for creating complex diagrams that other tools like PowerPoint can't. I like the ease of creating shapes and stuff as well as the easiness of sharing and collaborating.
What do you dislike about the product?
I would like to see more access to tools with the free plan.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate on complex diagrams that other tools like PowerPoint can't do, and to easily share and collaborate with my team.
Easy and effective collaboration tool
What do you like best about the product?
I find using the Lucid Visual Collaboration Suite quite easy. Compared to other software, it is much easier. Our team switched to Lucid because it is less complicated than the previous software. The initial setup process of Lucid, including account setup, was also quite easy.
What do you dislike about the product?
So far, no issues have arisen in the Lucent Visualization Suite.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to create flowcharts and to convey messages to people through program structure diagrams.
Intuitive Design, Simplifies Workflow Organization
What do you like best about the product?
I really like the simplistic design of Lucid Visual Collaboration Suite and how it eases my workflow. I mostly use the diagrams, charts, and flowcharts, which are particularly useful for what I do. The initial setup was really easy, making it straightforward to start using the tool.
What do you dislike about the product?
I think what could be improved is the easiness of it being shared to other people.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize my work into smaller bits when it's unclear, solving organizational problems and helping me visualize work to be done.
Empowers Real-Time Collaboration Across Teams
What do you like best about the product?
I like the real-time multi-user collaboration feature, which feels like a digital board combining whiteboard and Artex tool, helping teams reduce miscommunications and find faster solutions. The real-time editing allows simultaneous work without conflicts, making it great for distributed teams working remotely or in hybrid setups. Brainstorming, mapping architectures, and sketching flows become seamless, eliminating the slow back-and-forth of traditional methods like PowerPoint or PDF. Built-in communication tools such as comments, mentions, and chat, along with live updates, are also available. This feature enables teams to think, design, and align effectively, reducing friction.
What do you dislike about the product?
Sometimes when handling large complex diagrams, Lucid Visual Collaboration Suite can feel slow or buggy and hard to navigate. It has only basic version history and lacks more advanced version control features like git workflows, branching, or merging. The integrations, while working well with Jira and Confluence, could be improved with stronger GitHub sync and more DevOps-friendly automation. The mobile and tablet versions could also use enhancements for better performance. Improving these areas, like performance on large diagrams, deeper version control, stronger engineering integrations, and better enterprise governance, would make Lucid more valuable.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for real-time multi-user collaboration, turning complex ideas into clear diagrams, facilitating better team alignment, and accelerating planning and execution. It helps us integrate tools, communicate visually, and centralize project documentation.
Exceptional UI/UX for Chart and Workflow Creation
What do you like best about the product?
UI/UX when building charts and workflow processes.
What do you dislike about the product?
Shapes/Diagrams options - Not too keen on text only processes when needed.
What problems is the product solving and how is that benefiting you?
Visuals, Visuals, Visuals
Streamlined Process Flows with Room for Improvement
What do you like best about the product?
I really appreciate the ease of creating flows with Lucid Visual Collaboration Suite. It's helpful in using the right elements like database, decision box, and process step, making it simple to connect complex flows with multiple decision stages. I also value the multiple elements available to represent architectural components, which saves me time. It's convenient to incorporate these flows into my Product Requirement Documents (PRDs) and to visually explain to my customers how the process is going to be executed. Once I got the hang of the right components, using it became pretty straightforward.
What do you dislike about the product?
1) I would love to see how the basic flow can be provided using simple NLP prompts. E.g., 'I'm building a flow with Steps 1.... Step N, build me a basic flow for me to get started' and Lucid Visual Collaboration Suite builds me a flow which I can then edit to make the required changes. 2) I would like to see how Lucid allows me to create flows across various multiple swim lanes. The Process starts at the customer, moves to the client ecosystem components, then touches my product for particular steps, goes back to the client ecosystem, and back to the customer and then back to my system, etc. The ability to split the window into multiple sub-windows (depicting multiple personas) and have the flow shown across these multiple sub-windows within the same window. 3) Also a hover-over for each of the components, showing what they are intended to be used for, will give the new-starter an understanding of each of the components that Lucid chart is making available, this will be priceless.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for building process flows. It helps with creating flows using relevant elements like decision boxes and database symbols. It saves time and integrates easily into PRDs, making it simple to demonstrate execution to customers.
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