Lucid
Lucid SoftwareExternal reviews
8,156 reviews
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Innovative
What do you like best about the product?
I appreciate the customization tools included
What do you dislike about the product?
not as pretty as I would like. Looks pretty crude
What problems is the product solving and how is that benefiting you?
a visual to show associates their current team and areas to improve.
Even though it was my first time seeing it, its user-friendly UI made it easy to operate with.
What do you like best about the product?
Friendly interface
Drag and drop
It allows to export and import files
Useful Tips
Good costumers service
Drag and drop
It allows to export and import files
Useful Tips
Good costumers service
What do you dislike about the product?
It would be grate to have video tutorials
What problems is the product solving and how is that benefiting you?
I am using it to build our org chart and help people understandt how our structure works. Also, it keeps a database of the person and his/her trainings.
When I change something it changes for all and I don't need to send the file again and again.
Because we work mostly from our homes it allows us to have a work space and brainstorm ideas.
When I change something it changes for all and I don't need to send the file again and again.
Because we work mostly from our homes it allows us to have a work space and brainstorm ideas.
Lucid came a long way since 10/2019, but it's missing crucial integrations/curated self-help content
What do you like best about the product?
Interface, ease of use, some of the integrations, speed of development for new features. Easy to administer users and licenses compared to the nightmare that is Miro. I have advanced expertise in both tools, so I'm writing this based on my experience with each compared to the other.
What do you dislike about the product?
The Jira integration lacks support for custom fields that prevent 2-way synchronization between LS and Jira for instances that have custom fields that are marked required and which prevent saving/creating new work items. This has been a long-promised capability that has yet to be implemented. Miro figured it out, but it does not seem to warrant the level of priority that other features seem to have gotten over the last 3+ years.
LS lacks a table function, like what you get in Miro, which means you are unable to create a table, place content in the cells, and be able to move the table around the page along with the content that moves with it. The table should have the ability to dynamically expand to the content, and the content sticks within the cell. It should also have the ability to select whole rows/columns/cells and be able to customize color, font, and shading.
One comment from a fellow user of both tools is that the Self-Service content is miles behind Miro's Miroversity. There are so many different ways to use Miro, and explanations of how to use are sorely lacking. It helps to have well-thought-out video and text content that explains the templates, usage of the tool, and best practices.
LS lacks a table function, like what you get in Miro, which means you are unable to create a table, place content in the cells, and be able to move the table around the page along with the content that moves with it. The table should have the ability to dynamically expand to the content, and the content sticks within the cell. It should also have the ability to select whole rows/columns/cells and be able to customize color, font, and shading.
One comment from a fellow user of both tools is that the Self-Service content is miles behind Miro's Miroversity. There are so many different ways to use Miro, and explanations of how to use are sorely lacking. It helps to have well-thought-out video and text content that explains the templates, usage of the tool, and best practices.
What problems is the product solving and how is that benefiting you?
Provides remote colleagues the ability to participate in PI Planning and be fully engaged with the content being generated throughout our meetings rather than have to peer into their screen through a camera and at stickies on the physical boards in the room.
Good for system design
What do you like best about the product?
Its flexibilty to move things and chart around
What do you dislike about the product?
Everytime you have to double click a box for some reason to edit which becomes tedious when we are doing tones of copy paste operations.
What problems is the product solving and how is that benefiting you?
It is helping us to parse the documents and determing the workflow of the processes across the org.
Good easy of use and functionalities
What do you like best about the product?
Ease of creation of technical architecure diagrams using shapes provided by cloud platforms like AWS, Azure. Sharing the diagrams with collegues for feedback is seemless.
What do you dislike about the product?
More templates and other symbols must be made avaialble for users to choose from, for use cases that people generally work on. At times, I have an image of a diagram close to my requirements, but building that from scratch is time consuming. Also very few symbols or icons are available for UI/UX related use cases.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to create technical design or architecture diagrams. Sharing with collegues for feedback and incorporating certain changes is seemless with Lucid Visual Suite.
Diagramming As-Is and Future state
What do you like best about the product?
There is a good mixture of shapes templates and flowcharts available for the purpose of creating the different representational flowcharts.
What do you dislike about the product?
The ability to easily move a group of shapes at the same time,
The shapes do not auto size the text when there is an activity icon added
The shapes do not auto size the text when there is an activity icon added
What problems is the product solving and how is that benefiting you?
Presenting process flows in easy to understand formats for business users & execs
Great Tool for Process Definition
What do you like best about the product?
I like how easy it was to build templated process diagrams to describe complex subjects.
What do you dislike about the product?
It is unclear to me why lucid chart was broken off from lucid spark.
What problems is the product solving and how is that benefiting you?
Lucid chart allowed my team to easily create a visual representations of complex processes.
Buggy, but gets the job done
What do you like best about the product?
It works within my work ecosystem so it's easy to share files with colleagues
There are templates to reference when needed
Learning the software was easy and intuitive
There is a mobile app,
There are templates to reference when needed
Learning the software was easy and intuitive
There is a mobile app,
What do you dislike about the product?
Connecting arrows to shapes when making a diagram is overly complicated, the software will form complicated lines when shapes are slightly misaligned
The dashboard is hard to visually organize, I wish the thumbnail and title displayed the file owner. The users label on the list view is not always helpful
Experienced a bug where colleagues loosing access to a file even though they are added
the mobile app does not work as expected on mobile. Cannot edit text on shapes, making post-its only works when you batch create.
The dashboard is hard to visually organize, I wish the thumbnail and title displayed the file owner. The users label on the list view is not always helpful
Experienced a bug where colleagues loosing access to a file even though they are added
the mobile app does not work as expected on mobile. Cannot edit text on shapes, making post-its only works when you batch create.
What problems is the product solving and how is that benefiting you?
Whiteboard space that all users can access. I prefer figJam but not all my colleagues have acess to it.This tool is not solving a unique biz problem to me, we are used to collabroating on digital whiteboard tools, this is just the corporate sanctioned one.
Good collaborative tool but definitely has some issues
What do you like best about the product?
Lucid spark is very similar to lucid chard, so it is easy to bounce between the two. On top of that, it is very easy for multiple people to be working on the same file. The integrations with Jira and other platforms are also very nice however they don't always work.
What do you dislike about the product?
As I hinted at in what I like about lucid spark, the integrations with platforms like Jira don't always work. I still can't get a pre-existing Jira ticket to be linked to my lucid spark. The two other issues I have with lucid spark is it is very slow. Any time I leave it open, I can see a visible decrease in performance from my other Chrome tabs. Lastly, I'm not sure why Lucid has spark and chart; there seems to be a lot of overlap between the two applications that can be combined into one.
What problems is the product solving and how is that benefiting you?
Lucid Spark makes software development planning easier by allowing for a virtual whiteboard space and integrations with tools we use, such as Jira. The integrations are what my team is most impressed with coming from Mirro.
Great ida, but functionality is not super convincing
What do you like best about the product?
I love that I found an app I can map my thoughts out on. Love the decision tree template.
What do you dislike about the product?
It's auto alignment is super funky, the export is low resolutions, and the arms snap into funky positions that I don't intend to put them into.
What problems is the product solving and how is that benefiting you?
Communicating complex information easily to my team through a shareable graphic
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