Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Networking

Working with Lucidchart is much easier than any other software I've tried building network diagrams

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of collaboration and quickly sharing access to a team where we can all work in parallel in real-time.
What do you dislike about the product?
Sometimes I find it challenging to be as accurate as I would like to be when it comes to drawing network connections, as it seems necessary sometimes to spend a little extra time to get things positioned just right.
What problems is the product solving and how is that benefiting you?
I can quickly build a network topology in real-time as a whiteboard session and show a clear depiction of the ideas being discussed. I also use Lucidchart all the time to create high-quality deliverables for customers I'm work with.


    Rory Erin K.

Amazing product planning tool

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
It's an amazing visualization tool, we're able to map out product plans and coordinate with engineering, product, and other internal teams and show them exactly what we're describing. It's also valuable to the building of documentation, system designs, and structures that are able to be clearly detailed. It's also a great collaboration tool, anyone that's invited to a project can work in real-time.
Integrations with sprint planning tools like Jira let us also connect certain Lucid Spark boards with tickets.
What do you dislike about the product?
It's got a little bit of a learning curve, but really once you learn all the features you're good to go. Perhaps suggestions within the site or directions for certain tools or even quick GIFs would assist in figuring out how things work.
What problems is the product solving and how is that benefiting you?
We were lacking ways to collaborate and visualize both engineering and product-level requirements. We have issues with lack of documentation and this provides us with the ability to make clear mind maps that can be worked on by anyone that's invited and the board is updated in real-time.
We hope to be able to use this tool to construct workflows and implement processes that can be read and understood by anyone. Look for gaps in existing designs. By having a tool like this that will allow collaboration we should hopefully be able to invite more teams into certain discussions earlier on.


    Adam J.

Great product for wide audience

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
I appreciate how this helps collaboration across our team. We have utilized this solution for strategic account account collaboration.
What do you dislike about the product?
It's not intuitive and complex to learn.
What problems is the product solving and how is that benefiting you?
We have been able to increase collaboration across the organization. We can map accounts internally and get better visibility into other colleague's activities.


    Kiran K.

Convenience and Visibility

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The ability to do all things within lucidspark and clearly able to see everything is super helpful. love the integration with google SSO as well.
What do you dislike about the product?
nothing that I see that I would like to report
What problems is the product solving and how is that benefiting you?
We use this heavily for our scrum teams and pretty much the entire sprint/qtr plan is done through this. In addition our UX team uses a lot and its super convenient.


    Palani V.

HPC Engineer

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
An excellent way to collaborate with teams
Easy to use
Makes a valuable
What do you dislike about the product?
Very expensive, other than that, I didn't see any drawbacks so far.
What problems is the product solving and how is that benefiting you?
Making ideas and elaborating them with teams


    Amanda P.

My need for Lucidspark.

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark allows a team of any size to collaborate to share ideas, resources, notes in an ongoing creative way that is functional and creative. The available tools to organize information, link resources, and expand as needed is unmatched.
What do you dislike about the product?
I wish I used it before I used Jamboard. I look forward to it being linked to our organization's waffle. If I were picky, I would say when using the board, zooming in and out moves quickly or more significantly than expected, so I sometimes lose work and have to find it. That could also be a user issue as well.
What problems is the product solving and how is that benefiting you?
Over the last year, I have had to collaborate and be creative with more people outside of my organization, I have used it to run those collaborative meetings to keep them organized in a place that everyone can get to and used effectively.


    Hospital & Health Care

Great way to collaborate while working remotely!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Having preset templates was very useful to get started quickly.
What do you dislike about the product?
Options for colors and shapes are minimal, and some of the controls for those are hard to find.
What problems is the product solving and how is that benefiting you?
Mainly used for brainstorming with a remote team . Also helpful for diagraming processes to help communicate with other teams.


    Rupert H.

Great easy to use cloud based mind mapping and flow chart tool

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and flexible cloud-based access. I have evaluated a number of products but that has the right balance between ease of use and power and output looks professional
What do you dislike about the product?
Nothing I dislike. It seems easy to create and join objects
What problems is the product solving and how is that benefiting you?
Business, marketing, and social media planning, which can easily be integrated with other platforms
Recommendations to others considering the product:
Just go for it!


    Defense & Space

Lucidspark is great

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
It's perfect for brainstorming ideas and collaborating with internal colleagues
What do you dislike about the product?
It would be great if external "guest" users can access and edit lucidspark boards that are created by licensed users. This way I could also use this as a brainstorming tool with customers and not just as an internal tool.
What problems is the product solving and how is that benefiting you?
I was brainstorming and building a holistic map of the problem statement.


    Information Technology and Services

Awesome tool!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
LucidSpark mis very effective for document review and makes it very easy to divide it. Creating connections , networking devices, and adding text. It is simple to use and the learning curve is small.
What do you dislike about the product?
most of the tool is great and there is not a lot to dislike, i would like an option to link with other tools like visio.
What problems is the product solving and how is that benefiting you?
I have mainly used LucidSpark for creating diagram, makes it simple for me to accomplish my tasks.

I have used it for a presentations as well.