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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,725 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jill S.

Game changer for developing strategy

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
I have used Lucid charts for visualizing process flows, org charts, and milestone timelines and its is exceptionally easy to use compared to other applications.
Most recently I have facilitated several strategy workshop series where we used the virtual white boarding features and it was a game changer - especially in this current all virtual work environment.
What do you dislike about the product?
Some of the Lucid Spark and Lucid chart have some functionality in one and not the other I would love to see combined together.
I also would love to see some more sophisticated upload functionality to automate visualization of project plans
What problems is the product solving and how is that benefiting you?
Cross functional strategy development
Supporting executive decision making
Supporting business process definition and change roll out


    Computer Software

Room for everything

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The ability to zoom in and out of an expansive whiteboard space means I can capture different clusters of related ideas and information in one place.
What do you dislike about the product?
Would like the same color options for the sticky notes as are offered for the flowchart shapes.
What problems is the product solving and how is that benefiting you?
I can make order of out chaos by capturing lots of different thoughts and organizing them in a variety of ways.


    Josh F.

Great for Collaborative Organizational Vision Boarding

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
It is easy to collaborate with my remote team.
What do you dislike about the product?
So far haven't found anything that I don't like.
What problems is the product solving and how is that benefiting you?
Our management team shares a board to plan and prioritize the projects, plans, and coordinate our vision for our law firm.


    Information Technology and Services

Awesome tool

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The intuitive and clean UI. Makes brainstorming or mapping out workflows a breeze.
What do you dislike about the product?
Not much. The app could be a bit better as it’s only lucid chart for now.
What problems is the product solving and how is that benefiting you?
Data relationship management / entity relationship management. Brainstorming. Process flows. Etc


    Mohamad A.

It really enhanced my meetings performance

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Less components available with wide usage
What do you dislike about the product?
Mapping between components should be enhanced
What problems is the product solving and how is that benefiting you?
Fast Design mock-ups for UI or BI.
Process design, mind mapping.


    Frank G.

Great Tool For Engineer

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
I often have to pull information from several different sources in my job. Often, I will use the information and then not need it again for weeks at a time. Lucidspark is allowing me to create virtual notebooks for different procedures. This is saving tons of time writing procedures or notes because I'm simply doing screengrabs of the relevant information and saving to a Lucidspark file. Much quicker than typing or writing all of this down.
What do you dislike about the product?
I'm not crazy about the separate subscriptions for both Lucidspark and Lucidchart. I first paid for Lucidchart (which is a great app in its own right) but then found that Lucidspark works better in my situation. So it cost me two subscriptions to sort out what worked best for me.
What problems is the product solving and how is that benefiting you?
I'm Controls Engineer and I'm using Lucidspark to aggregate data/instructions from multiple sources into single files.


    Electrical/Electronic Manufacturing

Lucid Spark is a amazing tool to hammer out all your ideas and prototypes.

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The thing that I most like is the variety of themes and templates available.
What do you dislike about the product?
Sometimes the page gets slow, it takes some seconds to open a file.
What problems is the product solving and how is that benefiting you?
Create mind maps, canvas, annotations and boards faster than ever.
Recommendations to others considering the product:
Explore and enjoy the templates. Probably you'll find one that fits your needs.


    Marketing and Advertising

Great for my team.

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Very good platform, really like it! Awesome.
What do you dislike about the product?
Nothing, just a really great platform. Fabulous.
What problems is the product solving and how is that benefiting you?
So many, just really love the platform, fabulous whiteboard experience.


    Ben J.

A great replacement for a conference room and whiteboard!

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Love the collaboration features. The ability to invite non-Lucid users into a project to review and comment etc. is pretty cool.
What do you dislike about the product?
No downsides I've found yet. It does take a little time to get used to the "no boundaries" approach, and we haven't yet explored how to take the content off the board and re-embed it in project documents etc. but I'm confident I can figure that out. All in all, I'm very happy with it.
What problems is the product solving and how is that benefiting you?
2020 has been a tough year for people like me. I LOVE to have my team in a conference room while we all scribble on whiteboards, post sticky notes as we do product release meetings etc. And that hasn't been possible. Zoom is the accepted format for keeping in touch, but I hadn't found a replacement for my whiteboard sessions until I tried LucidSpark. I am now using it for a variety of projects, one of them being the largest project we've ever undertaken. The ability to have a seemingly infinite workspace and be able to apply screen grabs from product concepts, add comments and sticky notes, invite both Lucid and non-Lucid subscribers to evaluate and comment has been fantastic. I'm wondering now if even after Covid we refactor our conference rooms, as this is more effective than they were!
Recommendations to others considering the product:
They have a nice "try before you buy" feature so you can evaluate before purchasing. The interface is pretty intuitive. The main advice I'd give is learn quickly the switch between "hand" and "pointer" (upper tool in left side tool-set). Once you master the switch from "grab the screen and move to navigate" and "select items on the screen to move around on the board" the rest of it becomes super-easy. And play with building collaboration teams on boards.


    Volker O.

Great Whiteboard solution for remote collaboration

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The unlimietd creative space and intuitive use amazes me. I use it for complex project management and design of cyklone.earth to design tidal power turbines as a CEO. I use it with a graphics monitor I can directly write and sketch on with a stylus, It easily allows me to integrate screenshots or pictures and use notes and stickers. The best feature is the integration with Lucidchart for more methodical graphical models in technical designs. This is were i get both of what I need to be 100% efficient working remote with all my teams during Covid-19 lockdowns.
What do you dislike about the product?
For an ad hoc presentation in a telco I need to use sth like Google meet to share my screen via link. This could be a bit more direct to share w/o customers needing to register or require workarounds. Next to a telco a large whiteboard is a bit heavy on the graphics sync and impacts even my fibre connection. This could be a bit more flexible with the bandwidth management how fast / seamless scrolling the whiteboard is. The shape library could pull more from Lucidshart as well. Many times I want to brainstorm and sketch what is later perfectioned in more formal documents. Also easy access to technical components, symbols and stickers, maybe even my own branded set of symbols would be a leap forward. I'm sure that Lucid will sooner than later extend this great whiteboard. For the moment it does delivered immediately the remote work whiteboard I needed due to Covid-19.
What problems is the product solving and how is that benefiting you?
Main use case is collaborative technical sketches in daily engineering work. Secondary use is to brainstorm in meetings. Third use case is psychological. We looked for a tool to move away from PowerPoint slidument habits and increasing the level of awareness in online meetings. People started to mentally drop out on PowerPoints that look like their long term process documentation as boring and slow moving. We were decidedly looking for sth that is way more interactive to engage people in brainstorming and keep them from doing other tasks while watching prepared slideshows. We see a distinct advantage in preparing a shell with some preloaded pictures or notes and assemble, add and move items during the meeting. This enforces people to interact more with the presenter.