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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,725 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Riccardo M.

Easy to use, amazing features

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
I like the simplicity to create and modify documents, insert items, modify shapes & colors, connect arrows, add images, find any sort of free to use icons/logos etc...and a huge amount of templates that gives you ideas of what can be done.

It really allows you to exploit your creativity and create really cool documents!
What do you dislike about the product?
It would be super cool if timelines would update automatically with a calendar! :-)
What problems is the product solving and how is that benefiting you?
Since we are not an high digitalize company we do a lot of stuff manually using whiteboards, paper notebooks, A3 charts etc...

Lucidchart is just like a giant digital blank notebook which is awesome....
We use it for almost everything

- daily task planning (kanban with post it)
- long term action plan (a sort fo GANT)
- med term activities ( we created a sort of Trello )
- sprint planning (time line + post its)
- organization design
- training program design
- meeting notes

...just everything really!
Recommendations to others considering the product:
Give yourself the opportunity to explore all the possibility that this tool offers you!
If you are used to work with other applications or programs, stay open minded to embrace the potential of Lucidchart.


    Justin B.

One of the best tools out there for early stage companies

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart is highly flexible, robust and intuitive. I use it for a wide range of things from project planning, to mentoring.
What do you dislike about the product?
Some tasks are very repetitive. I'd like to be able to set more defaults which will save me time whenever I create a new document.
What problems is the product solving and how is that benefiting you?
The main problem I'm solving is planning workflows and projects. A secondary benefit is using the tool to explain concepts with visuals.


    Pooja S.

Simple, Neat and Easy to Use

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
The best thing about Lucidchart is that it's easy to use. The first timers can easily browse through its features without going through any tutorial videos and that has been my best experience. Having come from non-business background, I found it incredibly easy to look up the features and desired diagrams myself. Apart from that, Lucidchart has got amazing articles on the diagrams from where one can learn and grow!
What do you dislike about the product?
There should be more templates available for wireframe.
What problems is the product solving and how is that benefiting you?
I'm an aspiring Business Analyst who is learning wireframing, UML and BPMN from Lucidchart. I find it incredibly easy to use. Besides that the diagrams look neat, tidy and readable.
Recommendations to others considering the product:
I highly recommend Lucidchart to everyone especially those who like me are exploring an easy effective tool to make wireframes and UML.


    Graham S.

Simplicity itself

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
The package is simplicity itself whether you wish to create a business process or a simple concept map. There are hundreds of templates with almost every known symbol or icon. This gives the user complete control over the package. I have never worked with a package such as this giving you the user complete control almost as soon as you log in for the first time.
What do you dislike about the product?
As yet I cannot pinpoint anything that I dislike, maybe I just have not found it yet.
What problems is the product solving and how is that benefiting you?
I started to use Lucid chart when I was in business. I moved away from Visio as I found it far too complicated for what I needed. I was working for Shell Exploration and Production in many places around the world. I would create Business Process documentation for the various Operating companies around the world. My library was large and every Opco would have something just a little different from the last. With Lucid Chart I was able to update or create new documents almost at the drop of the hat, fast and simple. Now I am in Education as a teacher and I provide my students with concept maps for English Language Learning, whether it be for Speaking, Listening, Reading or Writing.


    Management Consulting

Director of Enterprise Projects

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easiest product I have used in a long time. The drag and drop feature and ability to import previous charts and graphs makes it easier to "steal" from past projects.
What do you dislike about the product?
Need a better way to "filter" charts and graphs I use most. I want the most commonly used items available at my fingertips.
What problems is the product solving and how is that benefiting you?
Visualization helps tells a story for a process.
Recommendations to others considering the product:
I would say, try it. It's reasonably priced and your ROI is instant.


    Charles Leonardo K.

Very good

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
ease of use of the tool, features advanced yet easy to use features
What do you dislike about the product?
I have nothing to declare, I liked the whole tool and its practicality, it could only be cheaper
What problems is the product solving and how is that benefiting you?
optimizes time and resources, sharing ideas, people thinking together


    Elan W.

Intuitive Teaming Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
It's incredibly useful for teaming and collaboration especially during these times where everyone is remote. My team has the opportunity to work individually on the same board, but have visibility into each other's work for inspiration or feedback. Also the MiniMap is aweseome.
What do you dislike about the product?
I'd love to see more of LucidChart tools connected or available within LucidSpark. It may be just unique to my team, but we are constantly diagraming and process mapping and it'd be nice to be able to either merge the two systems or call in a document from LucidChart onto a LucidSpark board.
What problems is the product solving and how is that benefiting you?
As everyone is remote, we're solving the inherent benefit being in-person gives: teaming and collaboration for brainstorming and working together. It's really nice to see, real-time what people are working on and how they're thinking/approaching business problems. As someone new to the team/business, it's also a great way to get to know my team members; understanding how they approach problems, organize thoughts, etc. is crucial to a growing relationship.
Recommendations to others considering the product:
Also get LucidChart! LucidChart is the best and having the two systems is incredible.


    Michael A.

Outstanding Collaboration Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is critical at this time and having team members say this is one of the easiest tools to use is encouraging.
What do you dislike about the product?
Not much to dislike...keep up the good work.
What problems is the product solving and how is that benefiting you?
Team collaboration in a distributed socially distant environment is important and this tool is the best.


    Jessica O.

The best team tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
I love being able to share with my work team a billboard where we can all express our ideas and always get the best from there.
The collaboration that takes place between the members of the team is a collaboration well done, where everyone's word has a place to be expressed.
It allows you to act while your ideas are fresh, not at the time of a meeting that can be delayed, it does not give you time to lose ideas.
It is a secure platform for the company and has a lot of templates ready to integrate into work in no time.
What do you dislike about the product?
Almost nothing displeases me, for now it is one of the best applications that I have known this year that allow me to improve the group work of my team.
Maybe you could add a calendar so you could better organize the dates of the deliveries, but to put together the main ideas is the best tool.
The quality of the diagrams is sometimes not the best when you want to extract it and pass it to a presentation, it is something that would surely improve.
A capacity that I would like to incorporate, which is one of the things that I use the most would be to be able to develop flow diagrams that allow me to develop instructions to then carry out those projects that are carried out on the platform.
Perhaps what the platform needs are a few small improvements to make it truly complete, but the functions it currently has work wonderfully.
What problems is the product solving and how is that benefiting you?
Creating diagrams - being able to visually display ideas


    shiva g.

Spark Realtime Collaboration

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Lucid spark helps in getting Realtime collaboration between team members. With a majority of working remote it has become more important. It helps to quickly brainstorm an idea together with the help of flowchart and also allowing for comments.
What do you dislike about the product?
The UI can be made more intuitive with keyboard shortcuts.
What problems is the product solving and how is that benefiting you?
Architecture Design brainstorming , Data Flow ,Realtime meeting idea collaboration.