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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,724 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Transportation/Trucking/Railroad

Lucidchart Review

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I like having the ability to create charts in a split second. I am able to gather all of my information and create one sheet of documents for agents to use. It is easy to create graphics and share them with my team.
What do you dislike about the product?
I have no issues with Lucidchart at this time.
What problems is the product solving and how is that benefiting you?
I am providing a new training solution for those who are visual learners.


    Jason S.

Lucidchart lets us plan and organize with more precision

  • November 11, 2019
  • Review provided by G2

What do you like best about the product?
I like that Lucidchart is available right through a website and doesn't require any type of software download. We can connect with multiple team members from anywhere as long as they have an internet connection. Lucidchart has superb templates that are professional for just about any use we have. We can also edit charts without a huge amount of technical experience.
What do you dislike about the product?
I think that the pricing is the only negative. It's not that the cost is unusually high or anything, but I think there are cheaper alternatives that might be able to perform many of the same functions in Lucidchart.
What problems is the product solving and how is that benefiting you?
Lucidchart has enabled our entire team to diagram and draw out a wide range of business plans to give everyone a better visual understanding of how projects and tasks will flow. By using Lucidchart's team communication features, we can collaborate more easily with each other when going over chart designs.
Recommendations to others considering the product:
I think that Lucidchart can streamline any business's process of create charts and diagrams. Compared to drawing physical charts, you should be able to made adjustments more smoothly without crossing things out on paper. You'll also be able to share the chart information more easily with large groups.


    Edward R.

Much easier than Visio and cheaper.

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
Lucid charts allows you to easily create flow charts and save them on a cloud server. It makes life much easier if you have to work remotely or share files between coworkers. Editing and adjusting flow charts is also very easy. You can highlight everything that is needed to change and simply move it around. It is a very free and open software to use.
What do you dislike about the product?
When editing text boxes it is frustrating that the whole text is highlighted when you click into a box. It should work like Word where the courser goes to where your mouse is.
What problems is the product solving and how is that benefiting you?
A lot of business problems have been solved using Lucidcharts. I am able to send manufacturing process flows using Lucidcharts to my contract manufacturer. This aids in communicating how items are put together and cut down on travel time.

Work instructions have also been implemented into Lucidchart. It is easy to read a process flow instead of bullet point text.


    Information Technology and Services

GREAT modern and easy to use alternative to Visio or other diagraming/imaging software for business.

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
I can use online or offline, has a ton of great templates, and is very easy to learn.
What do you dislike about the product?
Custom cropping before a download is not as refined as I would expect given the crispness of the rest of the offering.
What problems is the product solving and how is that benefiting you?
Generating images for email marketing, flowcharts for new business processes. Easy and fast are the 2 main benefits, which equals heavy use and a very productive day!
Recommendations to others considering the product:
If you are using Visio, stop. Get Lucidchart. If you have to generate variations of existing images/photos into a jpeg or png, use this. If you chart often - mindmap, BPMN, network diagram, org chart, you name it, use this.


    Chris D.

It has been a great tool for a wide variety of solutions.

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
I like the high level of customization. It's like a mini auto cad and is great for overlaying floor plans with our design. We use it for a large variety of tasks.
What do you dislike about the product?
Nothing at this point. We don't have additional requests and at this point in time all of our needs are met. We have only had a handful of momentary issues which we were able to get prompt help with.
What problems is the product solving and how is that benefiting you?
We design our wiring maps, engineering, simple CAD, and mock sketches with LucidChart. One of the many benefits is the ease of use. With minimal training a new user can get going quick.
Recommendations to others considering the product:
Do a trial with the software and spend a whole day making documents.


    Computer Software

The best tools for your diagrams

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Portable, easy to use and powerful. I use it everywhere from iPad, home and office computers. Intuitive and the templates give you the right starting point to express your ideas. The MapMind is my favorite one by far.
What do you dislike about the product?
Some times the interface lost object references and it is necessary to reload the whole page. It doesn't happen very often and probably is related to some browser bug or something.
What problems is the product solving and how is that benefiting you?
All sorts of things, from complex software architecture diagrams to organizational structure. The MapMind helps me organize my head!


    Belal B.

Extremely useful

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I like the availability of icons and the ease of use. One can easily navigate across large diagrams and it is very easy to get the hang of Lucidchart once you get to use it.
What do you dislike about the product?
There are three main issues I wish would exist or be better:
1. Myself being a keyboard person, I would like it if there existed more keyboard shortcuts (e.g. for aligning icons with one-another). I feel like this would allow me to complete diagrams faster, since I am not too proficient with the mouse.
2. Sometimes, with very-large architectures, the page can lag. The diagrams I create are very complex, and the more icons I add, the slower the performance.
3. Sometimes, the snapping is not 100% on-par. When I am moving lines around, either it does not snap in the right location, forcing me to redraw the line. Other times, when two dashed/dotted lines overlap, I have trouble aligning them just right so that the dashes/dots are 100% aligned.
What problems is the product solving and how is that benefiting you?
Lucidchart is extremely beneficial because I can put a thousand words into one diagram. I imagine architectures in my mind, and can put those on paper to show clients, and those diagrams do most of the talking. In facing clients and performing assessments and recommendations, Lucidchart proved to be a very-powerful tool in diagramming our solutions and putting them to fruition, all the while serving as documentation once our consultancy completes the engagement.
Recommendations to others considering the product:
This is a great tool to communicate your thoughts by putting them on paper. Various icons are available for various platforms, and Lucidchart integrates very well with other software and platforms, and allows you to export your diagrams in various formats. Highly recommended.


    Higher Education

Great tool in my classroom!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I have my students use Lucidchart to create maps for programming projects, UML design for objected oriented programming and flowcharting. I have used it in CS classes I am taking for creating diagrams for networks. This product is so easy to use!
What do you dislike about the product?
I haven't found anything I dislike. Some of my students can only create 3 diagrams but we just work around that.
What problems is the product solving and how is that benefiting you?
I was using Lucidchart in a networking class I was taking in a CS class to create diagrams of the rooms but also for the network topology. It was so easy to work with. I wanted my students to experience using a high quality product and am really happy with what they have been able to create using Lucidchart.


    Education Management

Lucidchart Review

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
The templates that you already create are fabulous
What do you dislike about the product?
When I click on the box, instead of selecting every single word of the box the cursor should go straight to the end of the word or sentence because if you don't realize you will be erasing the whole sentence. make it more friendly specially when using a chromebook
What problems is the product solving and how is that benefiting you?
Expand your critical thinking, is very visual, is easy to grade as a teacher
Recommendations to others considering the product:
Set the form with advance time at least one hour ahead, some times assigning through google classroom is difficult


    Nathan T.

Amazing software scoping tool

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
We use Lucid Charts daily, for mapping out business process, and Salesforce solution deisgn
What do you dislike about the product?
Nothing, everything with Lucid Charts is awesome the way it is
I literally have no poor feedback or improvements for our use case
What problems is the product solving and how is that benefiting you?
Being able to quickly map out business process and design solutions for Salesforce CRM