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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,521 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Moses K.

Excellent And Outstanding Tool That Helps Us Bring Data And Processes To Life.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Brainstorming with multiple collaborators is impressively simple and visually appealing. Lucid Visual Collaboration Suite helps us to reduce manual hours that we used to put into the onboarding of a new employee. Additionally, i like how to helps us to demonstrate the solutions and ideas to customers as well as internal teams it is extremely easy to search for items, align them and save diagrams.
What do you dislike about the product?
I can't remember anything that disappointed me while using Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
It is great to start from scratch and create diagrams for any solution or idea. It is very easy to use even technical and non-technical person can use to detail specific details about software and hardware designs.


    Computer & Network Security

Effortless Network Diagrams and Seamless Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
What I found most helpful about Lucid Visual Collaboration Suite was how simple it was to get started. I needed a tool for creating a network diagram that wasn't Visio, and Lucid made the process incredibly straightforward. As soon as I opened the application, I was able to begin mapping out my network design without needing to consult any guides or watch tutorial videos. Within 15 minutes, I had a rough draft ready, and after spending about an hour refining it, my network diagram was nearly complete. Sharing the diagram with others for feedback was seamless, and after making a few minor adjustments, I had a finished product that was easy to distribute. The whole experience couldn't have been more convenient.
What do you dislike about the product?
In my experience, the most challenging aspect was simply locating Lucid online and being able to compare it with other available options. I spent more time searching for a suitable solution than I did actually implementing it. Perhaps the search terms I used made it more difficult, but in the end, I'm glad I discovered Lucid.
What problems is the product solving and how is that benefiting you?
I was searching for a straightforward, user-friendly, and fast solution that wasn't Microsoft Visio. I needed a tool I could set up quickly, use to create a rough draft during a discussion, and then easily produce a finished diagram that clearly conveyed every aspect of my network design. Lucid met all of these requirements.


    Ray P.

Easy Customization, Limited Export Options

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I find it easy to create and update charts as the process changes. I really like how easy it is to customize and visualize processes. Unlike other programs that offer limited or structured options, Lucid Visual Collaboration Suite allows lots of freedom to build and craft as I go. The initial setup was also very easy, making the transition smooth from products like Canva, Word, and Adobe, as Lucid Visual Collaboration Suite is much more fluid.
What do you dislike about the product?
I don't like that there's no easy way to print or convert charts to a printable format like PDF or Word. It would be great to have an option other than taking screenshots, even if it was a paid feature.
What problems is the product solving and how is that benefiting you?
I find it easy to create and update charts as processes change. It offers great freedom to customize and visualize processes without the structured limitations of other programs.


    Jarom M.

Effortless Workflow Creation with an Intuitive Interface

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and great at creating strong visual workflows for our team.
What do you dislike about the product?
The free tier feels a bit too restrictive. Even though I haven't created anything unusually large, I find myself getting cut off from progressing fairly early in my projects. On top of that, there are some aspects of the UI that I think could be improved. For example, everything appears to have a rather low resolution at first, and the quality only increases when I export. I would really like to be able to take a clear screenshot to share with my team, but that's not possible with the current setup.
What problems is the product solving and how is that benefiting you?
Mapping out ideas and workflows as I plan new products and processes.


    Anthony H.

Effortless Idea Sharing and Collaboration, Instantly Visualized

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
The best part is how quickly you can get ideas out of your head and into a clear visual that other people can actually work with. Real-time collaboration is smooth, templates make it easy to start fast, and it plays nicely with the tools teams already use (docs, wikis, project tools). It’s great for turning messy processes into something everyone can agree on.
What do you dislike about the product?
Some advanced features are a bit hidden until you learn the UI, and very large/complex diagrams can feel slower to edit. Pricing/seats can also get expensive as more teams want access, and permissions/sharing can take a minute to set correctly when you’re working across departments
What problems is the product solving and how is that benefiting you?
It solves the “we’re aligned in the meeting but not after” problem by making workflows, org/process maps, and plans visible and shareable in one place. That reduces back-and-forth, cuts down on misunderstandings, and speeds up decision-making—especially when collaborating async or across regions. It’s helped me document processes faster, onboard people more easily, and keep stakeholders aligned.


    Consulting

Effortless Collaboration and Organization with Intuitive Templates

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how intuitive and straightforward it is to start using this tool—there’s virtually no learning curve. I also value the ability to collaborate directly with my project manager and client, since they don’t need to install any additional apps. The premade templates are another highlight for me, as they save a lot of time and help me better organize and understand my own design workshops, such as journey mapping.
What do you dislike about the product?
I wish I could move objects freely without it being locked to a grid layout. I also would love to be able to share links to specific pages/tabs and even frames.
What problems is the product solving and how is that benefiting you?
Lucid is helping me collaborate and communicate with my internal team and client in order to get our ideas tangible.


    Piero C.

Templates that Improve Visual Efficiency

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite has tools that adapt and are useful for what one wants to accomplish. Additionally, it has templates that, upon selecting them, provide me with different graphic options and save me the time of having to create one from scratch. I also appreciate that the initial setup was very easy and didn't take too much time.
What do you dislike about the product?
It should be improved to have the most necessary or important options because, as they say, 'less is more'. Having many options or tools to choose from when editing the design of the architecture makes it complicated to understand what each thing is for.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to develop technological solutions and solve business problems through graphical representations. It helps me by offering templates that save time in creating graphics. The tools adapt to what I want to accomplish, which is very useful.


    Matthew B.

Empowers Team Collaboration Effortlessly

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to collaborate using the Lucid Visual Collaboration Suite. I also find it useful for diagramming the architecture workflow for my app and illustrating workflows, which solves the problem of illustrating my system's architectural overview effectively. The setup was easy enough, and I found the tool quite useful overall.
What do you dislike about the product?
nothing it was very intuitive
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for diagramming my app's architecture workflow. It allows me to illustrate my systems' architectural overview.


    Austin P.

Streamlined Brainstorming with Real-Time Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of development that Lucid Visual Collaboration Suite provides, which is crucial for me as an engineer because it allows for quick iteration in my daily workflow. I also love the idea of real-time sharing, even though I haven't tried it yet. It sounds great as it would allow my team to iterate together and share ideas in real-time, eliminating the need for meetings to share design work as everyone can see each other's progress instantly. Additionally, the UI is well designed, which is a positive aspect.
What do you dislike about the product?
The learning curve was there for sure. It took me a while to get used to the full suite of capacity. I'm not very sure. I think a more step by step guided tutorial would be helpful. I remember seeing some set up hints, but I was confused as I was trying to go through it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite lets me rapidly draw and adjust app development designs, vital for my frequent iteration process. It streamlines team collaboration by allowing real-time sharing and idea exchange without meetings.


    Janet L.

AI-Powered Mind Maps Elevate Collaboration for 24/7/12/365 with Lucid VCS

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I was introduced to Lucid Visual Collaboration Suite by a colleague on March this year a month after I joined my current Business Consulting firm. I like how the mind-maps allocated by LVCS (Lucidchart) allows me to filter and get the top and high quality keywords by infusing AI which cluster by intent and search volume.
What do you dislike about the product?
I use Lucid Visual Collaboration Suite on a daily basis and the only issue that I dislike is lack of some features such as video conferencing but I access them via third-party apps integration.
What problems is the product solving and how is that benefiting you?
Through client reporting page facilitated by Lucid Visual Collaboration Suite, I am able to generate a SEO Snapshot that bring together keyword map, top-10 rankings and traffic chart and through view only link clients are able to see live updates.