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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,521 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Abraham M.

Real-Time Collaboration with Lucidspark & Visual Strategy with Lucidchart for 2️⃣4️⃣/7️⃣/3️⃣6️⃣5️⃣ ⏳

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
It is through Lucid Visual Collaboration Suite that IT processes and real-time collaboration are at top-notch across all departments in my organization.
I like how Lucidchart allows me to create visual strategies for both internal and external communications.
What do you dislike about the product?
I was using the free version before upgrading to the team tier and the limitations that I used to experience are no more.
What problems is the product solving and how is that benefiting you?
Lucidspark enables us (teams) to edit documents and brainstorm collaboratively in one central space which boost performance and in-turn leads to high ROI.


    Tushar S.

Design Thinking using Lucid Boards

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
We used lucid board for our design thinking project. Almost all our steps be it value chain analysis, journey mapping, brainstorming were done using lucid boards. It is really easy to use and a very efficient collaborating tool.
What do you dislike about the product?
I think the sticky notes can be more smooth to drag, and resize.
What problems is the product solving and how is that benefiting you?
It worked for me as we were required to show our case to the cohort. The fact that we were able to collaborate in remote settings was very helpful for our group.


    Mario L.

Boosts Transparency and Collaboration Effortlessly

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for team retrospectives and flow charts, and I really appreciate how it enhances transparency, effectiveness, and collaboration within my team. I like how it can engage and bring people together. The anonymous feature is great because it makes people feel free to share their feedback. I also find the flowchart library very useful, and the team hubs are excellent for cooperation. We switched from MS Office Suite to Lucid Visual Collaboration Suite because it offers way more functionalities and potential. The initial setup was very easy.
What do you dislike about the product?
I find preventing accidental changes challenging for people who are just supposed to view a document.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances transparency, effectiveness, and collaboration. I like how it engages and brings people together, especially with its great anonymous feature. It has way more functionalities and potential than the MS Office suite.


    Shree M.

Collaborating on Troubleshooting Tech Issues & Visualizing Incident Workflows at Par with Lucid

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Handling ticket escalations and technical IT issues has been at breeze with the help of Lucid. Lucidchart visualize incident workflow, track customer issues and identify root causes with flowcharts.
What do you dislike about the product?
There has never been any overwhelming feature to customize nor unresolved bug that ever prevented me from mapping out network and systems in my organization with Lucid.
What problems is the product solving and how is that benefiting you?
Knowledge Base: This is among the crucial benefits of using Lucid on my end - finding solutions for systems and network issues has been easy by creating visual guides and diagrams for common errors.


    Stipe .

Planning Surgical Approaches at Breeze for 24/7/365 with LVCS - Weekly Bases User in the Hospital 🏥

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Spinal surgery procedures (Corpectomy, Laminectomy, PLIF & Arthroplasty) requires a lot of care and coordination. I leverage Lucid Visual Collaboration Suite to visualize complex spinal surgery procedures and collaborate virtually with other medical team to align treatment plans through Lucidchart & Lucidspark respectively.
What do you dislike about the product?
I always turn to Lucid whenever I have an upcoming surgery procedures to brainstorm with other patient care teams and I hardly come across bugs - even though I mainly use my Mac browser application.
What problems is the product solving and how is that benefiting you?
Visualizing patients anatomy for surgical planning, collaborating with my colleagues for brainstorming ideas and mapping out surgical procedures are the key benefits that I relish with Lucid.


    KeVonte C.

Effortless Team Collaboration with Lucid

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I really enjoy the real-time collaboration feature of the Lucid Visual Collaboration Suite. It feels very smooth and helpful, especially when working with my remote colleagues. Lucid helped make conversations flow better and kept everyone on the same page without extra friction. I appreciate its ability to turn complex problems and ideas into simple tasks. The ability to get my thoughts out quickly and onto a board for brainstorming, process mapping, or project planning makes everything a lot easier. The software is great, visually appealing, and clever.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to simplify complex problems and ideas into simple tasks, making collaboration easier. I can quickly map out processes, plan projects, and brainstorm, especially with remote colleagues, which helps keep conversations smooth and everyone on the same page.


    Liz C.

Lucid VCS Streamlines Recruiting with Clear Workflow Visualization - 5+ Years Expertise 💻

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
There’s nothing daunting than handling recruiting journey without a clear visual view. Lucid Visual Collaboration Suite optimize the entire process of recruitment by mapping workflow and visualizing candidate experiences to identify opportunities and bottlenecks automatically.
What do you dislike about the product?
All has been well on my end as a Sr. Manager, Talent Acquisition with LVCS in enhancing team collaboration and streamlining requirement processes.
What problems is the product solving and how is that benefiting you?
Lucidchart offers sleek templates that allow me to create compelling job descriptions.
Lucidspark on the other hand streamline team-candidate collaboration.


    Leonardo M.

Lucidchart + Lucidspark•—• A Must Have Combo for Diagramming, Charting & Virtual Whiteboarding ✅💯%

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite across six companies currently, but I will mainly point out how it has been helpful in the Internet Publishing industry. I am able to map out content strategies and publication workflow with Lucidchart’s diagrams and flowcharts.
What do you dislike about the product?
I have been with Lucid before Lucidspark wasn’t part of the suite, Now that they included it, I have no burning issue.
What problems is the product solving and how is that benefiting you?
Lucidspark has been so helpful when it comes to team collab via virtual whiteboards which boost brainstorming and overall ROI.


    Abel D.

Lucid VCS Make Curriculum Mind Mapping Easy—Contemplating Students Experiences ✅

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
As an Education Advocate Coordinator, I leverage virtual whiteboards and charting tools allocated by Lucid to visualize curriculum designs, lesson plans and course overview via mind mapping.
What do you dislike about the product?
I can’t complain since Lucid Visual Collaboration Suite delivers over 90% of what’s supposed to do in our Education facility.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has enabled me to understand student experiences and pinpoint areas of improvements with visual journey mapping.


    Denise K.

Mapping Out Network Architecture has been at Breeze for 24/7/365 ⏱️ with Lucid VCS

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I’ve been using Lucid Visual Collaboration Suite since 2019 long before when it was only Lucidchart available in the suite. It has been easy to improve customer experiences with LVCS through real-time customer journey mapping.
What do you dislike about the product?
Now that Lucidspark was added to the Suite in 2024 allocating virtual collaborative whiteboards, I don’t miss anything.
What problems is the product solving and how is that benefiting you?
It has been seamless to visualize customer complaints to identify pain points with Lucid Visual Collaboration Suite in our Telecom industry.