Lucid
Lucid SoftwareExternal reviews
7,727 reviews
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User-Friendly and Free Trial, But Limited Shape Count
What do you like best about the product?
The possibility to try it for free in Trial version
I found it user friendly and easy to understand for non professional users
I found it user friendly and easy to understand for non professional users
What do you dislike about the product?
the shapes count cap was very short that I had to use other software to add shape
What problems is the product solving and how is that benefiting you?
The visual representation of the workflow makes it much easier and faster to create charts, streamlining what is usually a lengthy and complex process.
Excellent for team brainstorming and visual project planning
What do you like best about the product?
Lucid’s biggest strength is its intuitive and user-friendly interface. The templates and drag-and-drop tools make it easy to turn complex ideas into clean, visual diagrams. It’s especially useful for remote teams — real-time collaboration and commenting keep everyone aligned without endless back-and-forth emails. Integration with Google Workspace and Slack also helps streamline communication and documentation.
What do you dislike about the product?
While the platform is powerful, performance can slow down with large or complex diagrams. Some advanced features, such as data linking and automation, are only available in higher-tier plans. A native offline mode would also be helpful for times when the internet connection is unstable.
What problems is the product solving and how is that benefiting you?
Lucid helps my team simplify complex ideas and processes by visualizing them clearly. We use it to map workflows, document system architectures, and collaborate on brainstorming sessions in real time. It has reduced communication gaps, improved alignment between technical and non-technical teams, and made project planning faster and more transparent. The ability to collaborate visually instead of relying only on text-based tools saves time and enhances creativity.
User-Friendly Graphics, But Complicated Login Process
What do you like best about the product?
I like how the graphics are very user friendly
What do you dislike about the product?
The log in procedure is pretty complicated
What problems is the product solving and how is that benefiting you?
For my group projects in college
Effortless Flowchart Creation Made Simple
What do you like best about the product?
It's easy to create flowcharts, and the interface is clear.
What do you dislike about the product?
I am unable to export my work as a PDF, which is frustrating. Additionally, there are times when the blocks do not automatically align as they should.
What problems is the product solving and how is that benefiting you?
I needed to create a flowchart to better illustrate the working process. The block shapes and arrows look good.
Easy to Use Yet Powerful—Minor Drag Issues Easily Fixed
What do you like best about the product?
I like the ease of use, yet complex nature of Lucid. A new user is able to pick up the platform in minutes, and experienced users are able to leverage the platform for robust use cases.
What do you dislike about the product?
The only downsides I have experienced thus far are simple issues with inadvertent click and drag of objects, but the undo function makes this simple to fix.
What problems is the product solving and how is that benefiting you?
Lucid is providing a unique tool to effectively map out various thoughts and ideas, and have allowed me to expand upon those ideas in a visual way.
Effortless Diagramming, AI Features Still Evolving
What do you like best about the product?
Creating diagrams in Lucid is incredibly straightforward. It's the best tool I've used for making architecture diagrams, allowing me to present my ideas clearly and visually.
What do you dislike about the product?
I believe the AI features could use some improvement. Whenever I try to create an AI-driven diagram, I find myself going from Gemini to Mermaid and then to Lucid, because Lucid doesn't catch minor issues in the Mermaid schema.
What problems is the product solving and how is that benefiting you?
As a Staff Software Engineer, I frequently lead projects and design architectures. For me, Lucid is the most effective tool for these tasks. Its visual editor makes it easy to quickly iterate and create live diagrams while brainstorming solutions.
Intuitive and Easy, But AI Features Lag Behind Competitors
What do you like best about the product?
Lucid is very intuitive and simple to use. I frequently create diagrams to map out my business processes and rely on spark boards for brainstorming sessions.
What do you dislike about the product?
I feel like the AI features are really lagging behind. Figma is doing some pretty awesome things with their AI generated diagrams and such
What problems is the product solving and how is that benefiting you?
Helps me visualize our customer journey, and helps me see where gaps in our process are.
User-Friendly Design, But Pricey
What do you like best about the product?
Look and feel is very easy to use, the different applications provide a lot of different features.
What do you dislike about the product?
I haven't encountered any significant challenges with the tool; it's straightforward and user-friendly. My only concern is that it has become somewhat more expensive recently.
What problems is the product solving and how is that benefiting you?
Nothing
Great Visual Tools and Smooth Integration, But Limited Free Shapes
What do you like best about the product?
I like there are visuals and shape and text to draw my idea. The integration itself is smooth and automatic enough to work without prep time
What do you dislike about the product?
I could have added more shapes in the free cersion
What problems is the product solving and how is that benefiting you?
It resolve brainstorming and communicating vision with employee
Powerful collaboration and features, but steep learning curve for new users
What do you like best about the product?
The Lucid Visual Collaboration suite enables multiple users or stakeholders to collaborate on the same document simultaneously. Additionally, the ability to add various symbol libraries, such as BPMN 2.0, is a significant advantage over the competition. The pre-existing templates are excellent, and Lucidchart integrates smoothly with other platforms like Atlassian Confluence.
What do you dislike about the product?
As an experienced user, I don't have any major dislikes myself. However, when it comes to teaching others how to use Lucid, it can feel overwhelming. What I mean is that for first-time users, Lucid's interface doesn't seem very intuitive, and learning how to manage folders and share files takes some effort, unlike with other platforms.
What problems is the product solving and how is that benefiting you?
As someone who often creates BPMN flows, I find Lucid to be an ideal tool for this purpose. Its intuitive interface allows me to quickly assemble flowcharts, and the customizable symbol library makes the whole process much more efficient and streamlined.
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