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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,521 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    thaabith m.

Streamlined Network Mapping and Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to quickly build clear, professional network diagrams, collaborate in real-time with team members, and keep multi-site topology documentation consistent and up to date in one place. It saves time and reduces errors, making it easy to update diagrams as the network changes. By allowing the team to review and comment, it helps align in real time using a single, accurate source of truth. The initial setup was pretty easy because of the friendly user interface, which is easy to pick up.
What do you dislike about the product?
For large complex diagrams of networks, performance can slow down, and managing very dense topologies can be cluttered. Improved handling of large scale diagrams, better automatic layout options, and more advanced, network-specific templates or symbols would make it more effective.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve fragmented or outdated network documentation issues, offering a clear, shareable view for troubleshooting and planning. It saves time, reduces errors, allows team collaboration in real-time, and ensures documentation is consistent and up-to-date.


    Dean T.

LUCID VCS: Powerful Market Mapping and AI Insights for Growth Expansion

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I am working in two different organizations currently as a VP General Expansion and RVP. As a RVP, I am able to map market growth by dropping each region in the US onto a heat map which link revenue forecasts and through AI, I am able to spot areas with highest-potential.
What do you dislike about the product?
Now that I upgraded to the custom plan, I do not face issues that such as login restrictions on mobile apps while using Individual and free tiers.
What problems is the product solving and how is that benefiting you?
Executive briefing deck via Lucidchart help create a regional pulse that embed the growth map to create KPI dashboards that connect to board meetings in one place.


    Dan T.

Versatile and Easy-to-Use Collaboration Suite

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.


    Laventar N.

Absolutely amazing platform for straightforward process flow demonstration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like its automatic alignment feature when I design or create any workflow and its such a simple and easy to use program to customize shapes, colors and arrows. Also, I looked through the templates section and found many which are very handy, such as timelines, business process model and swimlanes.
What do you dislike about the product?
I don’t find many negative aspects of this platform but when its free you will get few number of drawings to create.
What problems is the product solving and how is that benefiting you?
I create detailed flowcharts and swimlane diagrams to visualize the end-to-end KYC process and the visual diagrams help in training new KYC analysts showing the general sequential steps in the customer verification process.


    Kyle M.

Quick, Intuitive To Use, Easy Collaboration.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is the best tool for me to design the application flow. It is very easy to, well-stocked libraries of templates and objects make it the best solution for sequence diagrams and flowcharts. The level of granularity it provides is amazing. I'm always loving the efficiency and how user-friendly Lucid Visual Collaboration Suite is. Tutorials are amazing, looking forward for more advanced ones.
What do you dislike about the product?
More tutorials for advanced users would be highly appreciated.
What problems is the product solving and how is that benefiting you?
I like the amount of shapes available and the arrangement of the layers of the different elements. I like its interface which is very easy to understand and it's a useful tool for building and explaining data models.


    Paul M.

Clean, clear, easy to use, productive and time saving.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a great platform to get a great bird's eye view on any development projects. I like how it eases workflows when planning and scheduling, specifically for marketing and digital marketing calendars. The templates were a great starting point and reference to use to create what works best for you and your organization.
What do you dislike about the product?
Lucid Visual Collaboration Suite is great, easy to use and reliable. I lack nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Great variety of shapes to choose from and easy ability to group them within larger shapes. Lucid Visual Collaboration Suite is a great platform to create charts for processes and flows, easy to use, understand and access, and secure at the same time.


    Job K.

Lucid Visual Collaboration Suite truly sparks up work life.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is being used to collaborate with other team members across the whole organization to be able to work on a single project in their own timezone. I like its intuitive interface which makes it super easy and quick to identify the needed tools, settings, menus, etc. The data import feature is especially useful, as it can quickly turn large lists of information into complete, multi-level organizational charts.
What do you dislike about the product?
It was a little difficult to find how to manually connect adjacent boxes with a dotted line.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has a great selection of templates and the option to import data from a spreadsheet saved a ton of time. Creating flowcharts is super easy and i can do every single process i can think of there because it's so easy to just build as you go.


    Benson W.

My great experience with Lucid Visual Collaboration Suite.

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I love Lucid Visual Collaboration Suite because it helps my team to create process flow diagrams for all of our requirements. I like to use it to help the team visualize the project timeline for multiple client onboarding processes. Also, Lucid Visual Collaboration Suite makes the changes real-time and addresses delays in sending the project via email for review and updates. I also like how it allows each participant to view the changes and discuss other comments without having to wait for the attachments in emails.
What do you dislike about the product?
There is nothing to dislike about Lucid Visual Collaboration Suite as it's a great and powerful platform for collaboration.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is extremely easy to use and when it comes to planning things out and mapping processes, I'm a very visual person and when it comes to Lucid Visual Collaboration Suite, it ticks all the right boxes for me to put my visions and ideas into reality.


    Caleb C.

Intuitive UI, but Limitations Frustrate

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like that the user interface is quite nice to use and bubbly. The default templates make it easy to create plans and diagrams.
What do you dislike about the product?
For very large documents, it can be quite slow to load all the documents and feels clunky. Also, the limit of just 60 objects for the free tier is annoying and makes me move to other solutions that are free like draw.io.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for planning and designing. It helps with easy creation of plans and diagrams thanks to nice, bubbly user interfaces and default templates.


    Caleb W.

Good diagramming software, the free trial actually shows how the software works

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
Arrows have great customization and allow for changes. Lots of good options and a good exposure to what the software can do with a free trial. Free trial doesn't lock basic things down, has a good size limit.
What do you dislike about the product?
I'm not a huge fan of AI features but that's how every industry is going so that's not a fault of Lucid.
What problems is the product solving and how is that benefiting you?
Looking at project workflow(s), being able to get the process clearly marked.