Lucid
Lucid SoftwareExternal reviews
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Intuitive, Affordable, Yet Needs Refinement
What do you like best about the product?
I use Lucid Visual Collaboration Suite for drawing software engineering diagrams like ER, class, and use case diagrams. I like that it has lots of shapes and components available. It's easy to use because its UI/UX is intuitive and simple to navigate. I also appreciate its cheap pricing as it's very affordable. The initial setup was fairly easy too.
What do you dislike about the product?
I feel the software can be too clunky and laggy at times. It would be better if it was more sharp, sleek, and minimalist. Also, a little more focus on the dark mode would be nice.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for drawing engineering diagrams, and it solves the problem with lots of shapes and components. I like its ease of use thanks to an intuitive UI/UX and its affordability.
Accelerating Alignment Through Visual Collaboration in Healthcare Design
What do you like best about the product?
Lucid Collaboration Suite has become one of the most practical “get-aligned-fast” tools in our toolkit. Its biggest value is how quickly it turns cross-functional input into something we can actually act on—especially when we’re coordinating experience, operational, and clinical stakeholders who don’t share the same vocabulary but do share the same goals.
Lucid’s combination of whiteboarding and diagramming makes it easy to move from early discovery (journey mapping, service blueprints, idea capture) into clear, reviewable artifacts (process flows, org/process maps, swimlanes) without switching tools or losing context. The collaboration experience allows for real-time co-creation, comments, and structured templates helping teams contribute even when timelines are tight..
Standardized templates and shared libraries help us keep work aligned to our design standards across teams, while still leaving room for flexible problem-solving. Overall, Lucid is a solid suite for accelerating alignment, improving clarity, and keeping complex work human—especially in a healthcare environment where clarity and coordination are non-negotiable.
Lucid’s combination of whiteboarding and diagramming makes it easy to move from early discovery (journey mapping, service blueprints, idea capture) into clear, reviewable artifacts (process flows, org/process maps, swimlanes) without switching tools or losing context. The collaboration experience allows for real-time co-creation, comments, and structured templates helping teams contribute even when timelines are tight..
Standardized templates and shared libraries help us keep work aligned to our design standards across teams, while still leaving room for flexible problem-solving. Overall, Lucid is a solid suite for accelerating alignment, improving clarity, and keeping complex work human—especially in a healthcare environment where clarity and coordination are non-negotiable.
What do you dislike about the product?
While Lucid is a strong collaboration platform, it can feel limiting for advanced design and systems work—particularly when compared to more specialized tools for UX design, data visualization, or service blueprinting.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the core design thinking challenge of turning diverse, often fragmented perspectives into shared understanding and momentum. It gives our teams a low-friction space to externalize thinking—capturing ideas, assumptions, and questions visually—so ideation and brainstorming are inclusive, fast, and generative rather than dominated by a few voices. By making ideas visible and movable in real time, Lucid helps us cluster themes, explore possibilities, and evolve concepts collaboratively, which accelerates sense-making and decision-making. The benefit for me as a design leader is that it keeps early-stage thinking human-centered and transparent, while creating a clear bridge from exploration to more structured design and delivery work.
User-Friendly Interface with Free Export Options
What do you like best about the product?
I appreciate that Lucid Visual Collaboration Suite is an easy and free way to create WBS charts. It's got an intuitive interface which makes moving things around and duplicating items simple, and I can change colors and fonts easily. I also like the option to export graphs to high-quality PDF files, and the initial setup is very straightforward, requiring just a quick login.
What do you dislike about the product?
I would like it to be possible that you can select multiple shapes you created as a user and change their font type and size altogether in one click. Right now, it's possible to do this for colors but not for the font.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating WBS charts easily. It's intuitive, lets me move things around, duplicate by holding click and option, and modify colors and fonts. Plus, I can export graphs to high-quality PDFs.
Great and reliable software to achieve the best flowchart output I require for the flow of work
What do you like best about the product?
Lucid ships many pre-drawn and already grouped diagram items that connect a lot better than with any other software. Lucid also makes it easy to customize these diagram objects as well therefore facilitating diagramming work in an organized and efficient manner.
What do you dislike about the product?
The free plan allows you to have only a certain number of diagrams and once it exceeds that amount the oldest diagram becomes read only.
What problems is the product solving and how is that benefiting you?
The process diagrams are very helpful for visually explaining step-by-step operational procedures and showing reporting hierarchies to staff. I also create flowcharts to show how products move through assembly, inspection and packaging.
One of the best platforms for creating charts and flows.
What do you like best about the product?
Lucid Visual Collaboration Suite is one of the most intuitive programs we use within our company. I like its simplicity, flexibility and usability. It helps to keep our costs minimal as we can optimally map out the schedules thus cutting down on the wastage of time and resources. Things like data models, ETL processes and workflows are all tracked in Lucid Visual Collaboration Suite and shared around to users and stakeholders.
What do you dislike about the product?
There isn't much to dislike about Lucid Visual Collaboration Suite. Only that navigation elements are sometimes confusing.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is great for visualizing complex ideas and laying them out graphically makes things easier to understand. All shapes are available for use in flowcharts and numerous options on connections between shapes.
A very nice, good and very easy to use product.
What do you like best about the product?
Lucid Visual Collaboration Suite is a very useful tool to brainstorm and help to schedule tasks, features and so on for the upcoming sprints with the goal to ensure that the project captured all the key deliverables. It had helped us to have all ideas in one place and collaborate better than before.
What do you dislike about the product?
Sometimes clearing the board has its glitches and i will need to click multiple times.
What problems is the product solving and how is that benefiting you?
I love how Lucid Visual Collaboration Suite allows us to create in-depth process flows and make rapid adjustments which are what is needed within an agile environment. Also, Lucid Visual Collaboration Suite solves the problem of syncing and easily creating UML diagrams as well as inside organization processes that need to be explained to new employees.
Overall, Lucid Visual Collaboration Suite is awesome. Great for collaboration.
What do you like best about the product?
We use Lucid Visual Collaboration Suite as a collaborative tool across several departments and we use it to brainstorm before transferring the data into our systems to implement. It is super easy to use and intuitive, and has worked great for remote planning and for sharing sprint information with remote members of the team including leadership.
What do you dislike about the product?
Editing pre-made templates took me about 2-4 minutes to figure out.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows us to brainstorm and develop strong ideas for our organization's strategies and goals. It's a great and nice tool to use when you want to quickly jot down some ideas or diagrams and share them.
Excellent and great tool for process mapping and data models.
What do you like best about the product?
Using Lucid Visual Collaboration Suite has been fun to me. It is very easy to use and it's suite of templates is broad and offers many options and even inspires thoughts of other usage. I like how it helps to simplify complex work with easy steps and what i like most about it is that all the possible shapes are available in the charts and anyone can use them as per their requirement.
What do you dislike about the product?
So far all is well. I don't think there is anything that is missing.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite across the organization and it has made our work easier. I like that we can easily draw and map our processes so that they are clearly defined and clearly readable. It is easy and simple and it provides a more user friendly interface.
Effortless Collaboration with Lucid's Versatile Integration
What do you like best about the product?
I like Lucid Visual Collaboration Suite for team collaboration on complex workflows. I appreciate its ability to be embedded in any knowledge base, which is a standout feature for me. The platform is also easy to use, making it accessible for everyone on my team. Additionally, the initial setup was great, and the account team was awesome and very helpful.
What do you dislike about the product?
Product is great maybe adding describe to draw features
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for team collaboration on complex workflows and understanding process workflows.
Plant Manager Views on Lucid Visual Collaboration Suite Usage - Opinion Based on 2 Yrs Expertise
What do you like best about the product?
Lucid Visual Collaboration Suite is a vital program that is used in all business units in my food & beverages organization. I like that it offers virtual whiteboarding and intelligent diagramming tools separately in two applications (Chart & Spark).
What do you dislike about the product?
I only disliked that I could only edit three recent created spark boards and all the others were only view once when I was using the free tier, but I upgraded after few days to Team tier.
What problems is the product solving and how is that benefiting you?
Staff scheduling is one of the benefits that I realize with Lucid employee shifts management and real-time communication via Lucidspark.
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