Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mohamed H.

Lucidchart Makes Complex Partnership Networks Easy to Visualize for Our Pharma Deals

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I started using Lucid Visual Collaboration Suite in 2022 from my previous Healthcare facility as a Quality Specialist. Currently, I like how Lucidchart allows me to visualize complex partnership networks such as portraying clear visual of relations between pharma dealers, biotech firms and distributors in one visual diagram or flowchart.
What do you dislike about the product?
I don’t even have anything to say than to praise the vendor for adding Lucidspark to the Suite which makes it complete now.
What problems is the product solving and how is that benefiting you?
Tracking partnership milestones, deliverables and impacts with LVCS ensures that they align with my company goals thus closing lots of deals.


    Shamiso (Faith Varaidzo) C.

Lucid Visual Collaboration Suite: Super Easy Flowcharts for Research Project Planning in Non-Profits

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
As a Researcher in a Non-profit, Lucid Visual Collaboration Suite has been one of my go-to daily IT tools at work. It has been super easy for me to enhance project planning and management by mapping out research projects, timelines and tasks through flowcharts.
What do you dislike about the product?
I am an old user from 2014 long before the introduction of Lucidspark in 2018 - All I encounter are just WoWs 🤩.
What problems is the product solving and how is that benefiting you?
I have been able to turn research data into clear visual insights, infographics and reports through diagramming which aid in data visualization when making business decisions.


    Asish P.

Transforms Collaboration with Real-Time Visuals

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite as a central space to think, plan, and collaborate with my team visually. It's great for creating flowcharts, process maps, and system diagrams in Lucidchart, and for brainstorming, workshops, and planning sessions in Lucidspark. What I like most is how easy it is to collaborate in real time—everyone can add ideas, comments, and edits on the same board, which makes meetings more productive and reduces back-and-forth. The templates save time, and the integrations with tools like Google Workspace and Microsoft 365 fit well into daily work. The interface is intuitive, so I can quickly create diagrams, workflows, or mind maps without a steep learning curve. The wide range of templates and integrations helps turn ideas into clear visuals and keeps projects aligned across the team, making communication clearer, meetings more productive, and complex information much easier to understand.
What do you dislike about the product?
Sometimes large or highly detailed boards can feel a bit slow to load or navigate, especially when many collaborators are editing at once. The pricing can also be a challenge for smaller teams or individual users, as some advanced features are locked behind higher-tier plans. Additionally, although the tool is feature-rich, that can occasionally make it feel overwhelming for new users who just want to do simple tasks. A bit more simplification in the UI and more value in the lower plans would make it even better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create visual clarity in teamwork. It turns complex ideas into understandable diagrams, reducing miscommunication. It's great for real-time collaboration, organizing workflows, and saving time with templates and integrations. It keeps projects aligned and ideas structured.


    Education Management

User-Friendly Platform That Saves Time and Boosts Efficiency

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
In my limited experience, the platform is user-friendly and easy to navigate. It makes tasks more efficient and helps save time overall.
What do you dislike about the product?
I didn’t have any issues using the platform. Everything was straightforward and easy to use, and the overall experience felt smooth and simple.
What problems is the product solving and how is that benefiting you?
It’s helping us organize our operational dashboard as we plan to open our new school. It has made planning and brainstorming much easier, and it keeps everything in one place so we can stay focused and move forward with more clarity.


    Ryan S.

Project planning and real time collaboration tool

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I like being able to brainstorm and visualize ideas so quickly and easily. It's easy to collaborate, give and get feedback.
What do you dislike about the product?
It was a little confusing to figure out at the beginning.
What problems is the product solving and how is that benefiting you?
It allows me to design in real time with my teammates on the same project, making sure we are visualizing the same thing.


    Naomi S.

Crystal Clear Telecom Network Visualization for 24/7/365 with Lucid Visual Collaboration Suite

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite visualizes telecom infrastructure, connections, circuits and network in my organization to ensure I notice areas of improvements prior to damage.
What do you dislike about the product?
I use both Licidchart and Lucidspark and I barely encounter bugs nor features requiring vendor/tech support to customize.
What problems is the product solving and how is that benefiting you?
Managing incidents and communicating with Vendor, IT and Operations teams is a key benefit of LVCS.


    Harrison H.

Seamless Diagram-to-Whiteboard Workflow for Faster Visual Collaboration: Lucidchart & Lucidspark

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
How I am able to navigate rapidly from creating diagrams with Lucidchart to collaborating visually via whiteboards with Lucidspark is what I salute most about LVCS. The flowcharts and diagrams allows me to visualize trends, patterns when making business decisions.
What do you dislike about the product?
Ever since I upgraded to the team plan, I have never been prevented/locked from using my iOS mobile Apps on the go.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite help identify bottlenecks/areas of improving by creating visual diagrams and flowcharts that analyze business patterns and trends.


    Dorcas I.

Perfect tool for great diagrams

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like that it really makes creating diagrams and flowchart easy and allows me to link my diagrams to real time data sources.
What do you dislike about the product?
It a little bit expensive and was not easy to learn.
What problems is the product solving and how is that benefiting you?
It helps me to create diagrams and visualization that are well detailed easily and also helps me to be more productive and effective at work.


    German M.

Essential for Remote Team Collaboration

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite for its excellent collaboration features. It allows me to work with multiple team members in a live environment, making it easy to drop ideas and brainstorm together. Additionally, setting it up was super easy, like a zero out of 10 in terms of difficulty.
What do you dislike about the product?
Sometimes for the login and sign in, other team members can find it confusing or difficult, especially as consultants where you use different emails and some things have permissions and some things don't. It'd be nice if it was clear what's private, what's public, what I can share, and what I can't, and who I need to send out what email to. So maybe just clarifications on roles and permissions whenever we're doing Lucidchart collaboration.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for planning architecture diagrams and presentations. It solves remote work challenges with whiteboarding, allowing brainstorming and visualizing data flows. Having a live space for collaboration with team members is excellent for communication and idea sharing.


    KUMAR H.

Lucid’s Unified Ecosystem Makes Ideation-to-Architecture Seamless

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart (diagramming), Lucidspark (brainstorming), and Lucidscale (cloud architecture) feel like one ecosystem, not three bolted-on tools. You can ideate, refine, and formalize without switching mental gears.
What do you dislike about the product?
For larger teams or enterprise use, licensing can get expensive — especially if you want access to all components (Lucidchart, Lucidspark, Lucidscale). Some competitors offer similar features at lower price points.
What problems is the product solving and how is that benefiting you?
Teams often brainstorm in siloed tools (sticky notes, chat threads, sketches, docs), making it hard to gather raw ideas in one space.

How Lucid Solves It
Lucidspark provides an open, shared canvas where everyone can drop ideas, cluster, vote, and prioritize — all in real time.