Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Anya N.

Visual Project Mapping Made Simple

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to map and plan projects, and I love how visual it is. It really helps align different teams when they can see what needs to get done. The visual look and feel suit me perfectly because I'm probably one of the most visual people you've met. I find it way easier to move tasks around projects, under headings, and to different people. The system isn't restricting me like other applications do, allowing me to map a project how it's mapped in my head.
What do you dislike about the product?
I sometimes get confused with shortcuts. The zoom in, zoom out vs moving left and right I get confused with. It's kind of minor, wouldn't stop me from using the platform. Also, the initial setup wasn't amazing; I had a login for about a year but didn't use it because there seemed to be trouble getting me linked to the company account, but all sorted now.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to map and plan projects, visualize interdependencies, and simplify task management. It makes aligning teams easier with its visual approach and enhances ease of use compared to spreadsheets.


    Philip B.

Effortless Org Charts with Room for Navigation Improvements

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite is very simple and streamlined, making it not complex. It's very easy to figure out where the things are that I'm looking for, so I don't have to spend too much time navigating the tool. I can use it for what I need and move on, which is nice because it's supportive and doesn't require spending too much time on it.
What do you dislike about the product?
Some of the navigation still feels a bit clunky. I wouldn't exactly say the platform lends itself to helping you easily discover a lot of different ways to use it. It takes a little bit to get off the ground with it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves visual communication problems for me, making it easy to share organization charts with colleagues, which is difficult to do effectively via text or Word documents.


    Ritu A.

Easy Flowcharting but Setup Needs Improvement

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy the Lucid Visual Collaboration Suite is to use and navigate on the website. Creating flowcharts is simple, as the shapes are predefined, easy to drag and drop, and the arrows automatically connect. This makes the process quicker and more straightforward compared to other websites.
What do you dislike about the product?
Sometimes it glitches and some clicks make it double. So there could be some more clarity. It was quite hard because it kept sending codes to my Gmail. And I had to refresh them until it worked and I did it quick enough. So the process could be a bit easier.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for easy flowchart creation with predefined shapes and self-connecting arrows, making the process quicker and more straightforward compared to other tools.


    Hospitality

Excellent for Floor Plans, Excited to Explore More

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
We primarily use it for creating floor plans for our clients, but we are eager to explore the other products included in the suite. We will be using the floor planning on a regular basis, because we give all of our clients one to review. I like that fact that we can share the floor plans with our clients to assist in the planning.
What do you dislike about the product?
We don't have any complaints; it's simply a matter of getting used to the new system, since we previously relied on Social Tables. Adjusting to the changes will take some time as we learn how to use everything.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, we are only just beginning to use this program. I am interested in finding out which other Hilton properties are utilizing it for floor plans, as it would be helpful to connect with others while I am learning. I have already noticed that the product is easy to use, which should be a significant advantage for us as we move forward with implementation.


    Balakrishnan B.

Effortless Diagrams, Code Integration Mastery

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like that the Lucid Visual Collaboration Suite is easy to use and supports mermaid diagrams, which allow me to convert code into diagrams. This feature helps me create flowcharts faster and demonstrate logics in diagrams and flowcharts, making them easier to understand. I also found the initial setup to be very easy and straightforward.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts and diagrams, including mermaid diagrams. It helps me create flowcharts faster by converting code, and it demonstrates logic clearly, making it easier to understand.


    Dharshana B.

Effortless Mind Mapping with a Minor Learning Curve

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for drawing mind maps, and I really like how easy it is to use. The import and export features are also great, and the initial setup was very easy and seamless. It helps me capture process flows, ideas, and interdependencies effectively.
What do you dislike about the product?
The switching of the editing/writing tools seems to be complex. The icon for the tools does not directly represent the use.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to draw mind maps, capturing process flows, ideas, and interdependencies effectively.


    Retail

Super Interactive and Flexible for Team Brainstorming

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
allows teams to brainstorm, organize, and visualize ideas in a way that's super interactive and flexible, ex: mermaid diagrams, flowchart
What do you dislike about the product?
To getting to know the vast variety of tool-options available.
What problems is the product solving and how is that benefiting you?
ADR


    MUSTAFA M.

Intuitive Design Tool with Effortless Google Docs Integration

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
I love that Lucid Visual Collaboration Suite includes everything needed to design diagrams, UMLs, mind maps, tables, and more. It's a powerful software, yet it's easy to learn and quickly enables me to do my work. I appreciate how simple it was to add Lucid Visual Collaboration Suite as an add-on to my Google Docs. It seamlessly cuts and adds the design image to my document in seconds without the hassle of manual cropping. Getting started with Lucid Visual Collaboration Suite was easy, taking less than ten minutes.
What do you dislike about the product?
One of the things I found difficult to deal with is that when I try to use an arrow, it automatically gives me the default arrow even if I have selected the type of arrow I want in the previous step. I don't know if it's a glitch or a lack of knowledge on my end.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create clean, clear UMLs for coding projects. It's comprehensive, easy to learn, and integrates well with Google Docs, saving time by automatically adding designs to documents.


    Computer Software

Effortless Chart Creation with Beautiful Design

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
The design makes it easy to create an appealing chart with minimal effort
What do you dislike about the product?
The colour picker can be bit tricky to use. It's not difficult, just a little slower to navigate
What problems is the product solving and how is that benefiting you?
Creating high-level software design diagrams to show to C-suite


    Food & Beverages

Effortless Collaboration and Real-Time Editing

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite due to it's ability to be shared with colleagues, edit simultaneously and easy to use software.
What do you dislike about the product?
The navigation through the software itself could be tricky given the number of features, needs some practice to get used to.
What problems is the product solving and how is that benefiting you?
Helping me structure my thoughts and ideas and better present it alongside timelines