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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Douglas S.

Lucid - IA Diagram Flow Generation

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, especially using Flowchart creation IA Tool allowing me to create quickly draft flowchart that can be reviewed with the team.
What do you dislike about the product?
I have not had any issues with this application. All features I have used have been very simple to use.
What problems is the product solving and how is that benefiting you?
Main focus is for Flowchart documentation on application process.


    Financial Services

Super useful and intuitive diagram and charting tool - really useful for system design

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I really liked how intuitive the software was. Coming from Excalidraw, I expected there to be a huge learning curve learning a new diagramming software - especially one as powerful as Lucid Charts but to my surprise I was able to get going pretty quickly thanks in part to their AI generation tools
What do you dislike about the product?
There wasn't much I outright disliked with Lucid, it was super well-rounded. My one critique (if it can even be called that) is that it has a ton of features so it's a bit tough to find what you need if you don't know where to look. This can be a bit overwhelming but since the platform is so intuitive, you pick it up pretty quick and can find what you need without much effort.
What problems is the product solving and how is that benefiting you?
For me, Lucid is solving the challenge of turning vague thoughts in my head on how something should be designed into professional and succinct system design documentation. The AI features improve iteration speed by laying things out in a sane way and generating entire diagrams from prompts. This has been a huge help in disseminating system design information to the rest of the engineering org so everyone can easily get up to speed and ensure we're using best practices at every juncture


    Retail

Absolutely fantastic software!

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for LucidChart specifically and it is absolutely amazing for making flowcharts. It has all of the tools pre programmed in for connecting and pathing the flow chart. All of the built in shapes and tools are amazing and the software feels incredibly intuitive to use. You jump right in and start using the software and it all feels so natural that it doesn't even really feel like there is a learning curve to use the software. 10/10
What do you dislike about the product?
Don't really have any negatives that I have run into on using LucidCharts because it is so much better than anything else I have used so far that the whole thing feels like a win.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides a fantastic set of tools to help create an implement flowcharts for troubleshooting technical issues. These are used primarily as internal documents, but look nice enough that they could also be comfortably sent to customers.


    Information Technology and Services

The AI assisted diagrams are very accurate

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
AI is at the centre of work for getting a quick start. With diagramming tools that I was using that was the case with a few tweaks to the output. With Lucid I have not had to make any changes. The output has the right balance, context capture, layout and font size
What do you dislike about the product?
The limited number of diagrams in the free version.
What problems is the product solving and how is that benefiting you?
Lucid Visual is helping me with Process Mapping. I need to diagram old process so that I cant identify Non Value Adding activities. After Identifying Non Value Adding Activities I diagram the new processes with Value Adding steps in the process. The diagramming tool should not abstract key steps when interpreting the AI instructions


    Maksym T.

Quite good

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use GUI and fastness response , also separated responsibilities
What do you dislike about the product?
Sometimes creates the long bugs because of the network issues on server side
What problems is the product solving and how is that benefiting you?
I am working in AI automation, constantly using UML


    Paul A.

How Lucid made last minute collaboration with my peers easier

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Makes collaborating with my friends much easier without too much clutter going on. The tools, presets, designs, etc. help me to complete my university work effortlessly and as fast as possible for last minute submissions
What do you dislike about the product?
I couldn't find anything wrong with Lucid so far except for snapping. The lines from shapes that connect to other shapes do not snap to the shapes in a straight line sometimes and it becomes annoying to manually eyeball it myself.
What problems is the product solving and how is that benefiting you?
As a final year student that is currently pursuing my Bachelor's in Computer Science and Engineering, Lucid helps me tremendously in creating system architecture diagrams, schemas and flowcharts for my projects. I usually put off stuff like this till the very last day. Collaborating with my peers also proves to be difficult with other apps but not with Lucid. It helps me and my teammates to finish off the diagrams as fast as possible and gives us further time to refine our projects for that final finishing touch.


    Pratik B.

Great Product

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Its intuitive interface and real-time collaboration make teamwork smooth and highly productive.
What do you dislike about the product?
Overall experience is great, but sometimes large diagrams take a bit longer to load. A few more integrations with third-party tools would make it even better.
What problems is the product solving and how is that benefiting you?
Lucid helps me quickly create clear flowcharts and high-level architecture diagrams. It saves a lot of time compared to manual tools and makes it easier to present complex processes to my team in a visually simple way. Real-time collaboration ensures everyone stays aligned, which improves productivity and communication.


    Automotive

Great tool to whiteboard, visualize, and summarize

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Highly flexible and shareable built in natively. Easy to use and familiar for those that have used Microsoft Visio. Very easy to navigate (right click and drag) vs other tools like Figma where you must use the frame navigation. I have replaced my general notetaking from Microsoft OneNote to Lucid and use it almost daily.
What do you dislike about the product?
When exporting, to select only a portion of a very large whiteboard space, it does not allow zoom in, so very low precision when selecting and exporting only a certain segment.
What problems is the product solving and how is that benefiting you?
Lucid provides all of the tools of a typical productivity suite, but opens it up in a canvas setting so that you are not restricted by certain app structures when ideating and collaborating. As it's web based, it is natively shareable so that I don't have to create something on my desktop, then share it. The UI and general experience is also smoother than working in shared Microsoft suite files which can feel choppy and an emulated experience, not a native one.


    Alternative Medicine

Easy to use, follow, and collaborate with

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
This platform is overall super easy to use and is super intuitive, making it easy to collaborate well with teammates.
What do you dislike about the product?
I wish it were a little bit easier to scroll from side to side without dragging a mouse.
What problems is the product solving and how is that benefiting you?
helping me write automative flows with copywriters


    Computer Software

Flexible platform for complex graphics

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Lucid provides standard symbols for flowchart development. It also has the ability to provide custom elements when needed. Easy to change colors for visual impact, add text for clarity, and edit when changes are necessary. Platform is easy to use and I was able to complete my projects with no prior training. I am an infrequent user, but I would 100% use Lucid for other projects.
What do you dislike about the product?
I started with free access which allows only 3 saved files.
What problems is the product solving and how is that benefiting you?
I needed to develop several complex diagrams -- Lucid met my needs