Lucid
Lucid SoftwareExternal reviews
7,734 reviews
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A Game-Changer for Team Collaboration and Visual Planning
What do you like best about the product?
What I like best about Lucid is how seamlessly it brings teams together—no matter where they are. The combination of Lucidchart and Lucidspark allows us to move from brainstorming to execution in one unified space. I especially appreciate the real-time collaboration features, intuitive interface, and deep integrations with tools like Google Workspace and Jira. It’s incredibly easy to visualize complex ideas, align cross-functional teams, and keep everyone on the same page.
What do you dislike about the product?
While the Lucid Visual Collaboration Suite is incredibly powerful, one area that could be improved is performance with very large or complex diagrams. Occasionally, when working with highly detailed visuals or multiple collaborators, the platform can become a bit sluggish. Additionally, while the integrations are strong, some advanced features require a bit of a learning curve or are only available on higher-tier plans, which might be limiting for smaller teams or startups.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving several key challenges for our team:
Lack of alignment across departments: With Lucid, we can visually map out processes, systems, and strategies in a way that everyone understands—regardless of their role or technical background. This has significantly improved cross-functional communication and reduced misunderstandings.
Inefficient brainstorming and planning: Lucidspark has made our ideation sessions more dynamic and productive. We can capture ideas in real time, vote on priorities, and turn concepts into actionable plans—all in one place.
Difficulty visualizing complex systems: Lucidchart helps us break down and document complex workflows, architectures, and data flows. This has been especially valuable for onboarding new team members and aligning stakeholders.
Remote collaboration barriers: As a hybrid team, we needed a tool that supports both synchronous and asynchronous work. Lucid enables us to collaborate effectively no matter where we are, which has boosted productivity and team morale.
The biggest benefit is that Lucid helps us move faster with more clarity and confidence. It’s become a central part of how we think, plan, and execute as a team.
Lack of alignment across departments: With Lucid, we can visually map out processes, systems, and strategies in a way that everyone understands—regardless of their role or technical background. This has significantly improved cross-functional communication and reduced misunderstandings.
Inefficient brainstorming and planning: Lucidspark has made our ideation sessions more dynamic and productive. We can capture ideas in real time, vote on priorities, and turn concepts into actionable plans—all in one place.
Difficulty visualizing complex systems: Lucidchart helps us break down and document complex workflows, architectures, and data flows. This has been especially valuable for onboarding new team members and aligning stakeholders.
Remote collaboration barriers: As a hybrid team, we needed a tool that supports both synchronous and asynchronous work. Lucid enables us to collaborate effectively no matter where we are, which has boosted productivity and team morale.
The biggest benefit is that Lucid helps us move faster with more clarity and confidence. It’s become a central part of how we think, plan, and execute as a team.
Quite helpful for architectural diagram
What do you like best about the product?
It supports multiple format and we can import and edit
What do you dislike about the product?
nothing at the moment, I don't face any issue using this
What problems is the product solving and how is that benefiting you?
Helps in creating complex architectural diagram
Easy, helpful, good looking and fun
What do you like best about the product?
It’s easy to use. Diagrams are good looking and clear. Many components to choose from. Great for making system diagrams.
What do you dislike about the product?
The price per user and month is too much and prevented its adoption at our company.
What problems is the product solving and how is that benefiting you?
Allows to create architectural diagrams using components tailored for the tech used, e.g. AWS.
LuciD VCS makes process flows a cinch
What do you like best about the product?
The visual charts in Lucidcharts makes documenting process flows a cinch. I am able to take existing sample charts or existing charts we have an update them fairly quickly. I appreciate being able to make presentations engaging to watch and frankly enjoyable to implement as well. I'm able to use Lucid sofware weekly, if not daily.
What do you dislike about the product?
It can take a little bit to learn some of the features of Lucid Chart, I feel like there is a learning curve, but the products are fairly intuitive after that.
What problems is the product solving and how is that benefiting you?
Documenting work processes for us and clients and seeing how to improve bottlenecks in their processes.
One stop tool for all the elements required for brainstorming
What do you like best about the product?
Lucid Visual Suite is a great tool to visualize your ideas and to take to the next level. The team feature is very useful; you don't need to keep your ideas in multiple forms - One sheet is good enough to cover everything. It's so convenient to use and the implementation is seamless.
What do you dislike about the product?
Nothing to complain, I am liking it completely.
What problems is the product solving and how is that benefiting you?
As a product owner, most of the time I lost my ideas in different data forms considering it as unsaved text documents or some pictures. Lucid Visual Suite helps a lot in collecting everything under umbrella and is solving a major problem. Even to brainstorm, a single tab works as a canvas to draw what is going on in an individual's mind.
Great collaboration tool I have ever worked with!!
What do you like best about the product?
I have recently migrated from one of the collaboration tool to Lucid, and I really liked the tool because of the ease of use. It is saving lot of my time with the pre designed templates. I can easily design my workshops and run sessions without wasting much time.
What do you dislike about the product?
Azure integration seems to be not working fine, as few of my team members who are using also complained about the same.
What problems is the product solving and how is that benefiting you?
It has helped me in creating templates from scratch, it is so flexible and I can customise the template according to my need. My team is able to understand the problem statement easily with the work flow diagrams which I draw over in Lucid.
Interactive, intuitive
What do you like best about the product?
Very happy to contribute with my co-workers and customers in creating amazing diagrams from various well designed templates using just a link.
What do you dislike about the product?
I don't see any disadvantages with this.
What problems is the product solving and how is that benefiting you?
Creating as is and to be maps for automation flows
Intuitive and versatile
What do you like best about the product?
Lucid Chart is very easy to use and offers great user experience. Even without previous experience with making flowchart I have found the tool very intuitive. The number of supported charts types, templates, icons as well as the handy AI support make Lucid Chart a fully comprehensive tool for all use-cases.
What do you dislike about the product?
The AI feature can be a springboard for quick prototyping, however it has a few rough edges. For example, I couldn't update the colour palette of my chart through AI prompt.
What problems is the product solving and how is that benefiting you?
Lucid Chart helps me with the iterative process of designing software architecture. Quick prototyping and ease of adjustment makes my work faster
Excellent tool that supports a wide range of diagrams
What do you like best about the product?
I use Lucidchart primarily for data modeling, and it has been incredibly helpful in creating clear and organized data model diagrams. I really appreciate how intuitive the platform is — the drag-and-drop interface makes it easy to get started. I also like the flexibility in choosing different visual elements, which helps make my diagrams more readable and professional. Additionally, the ability to collaborate with teammates in real time, share diagrams, and manage teams has greatly enhanced our workflow.
What do you dislike about the product?
I would love to have the ability to define relationships between variables directly within the diagram. I'm not sure if that feature is currently available, but it would be extremely helpful for identifying which keys in the dimension tables are connected to the fact table.
What problems is the product solving and how is that benefiting you?
so far it's been helping me to create easy and fast my data modeling charts and documentation for my data projects aditionally I can collaborate with other teammates that save a lot of time and money!!
Terrific Collaboration Suite and tool for diagram enterprise architectures
What do you like best about the product?
The Lucid Visual Collaboration Suite has allowed enterprise and domain architects across our enterprise to easily diagram the landscapes of our ecosystem while allowing the ability to collaborate real-time which has accelerated the review, edit and approval process each time our architecture is updated.
What do you dislike about the product?
I haven't experienced anything negative or missing with the Lucid Visual Collaboration Suite. Although it's not completely intuitive how to access imported (added) shapes/logos used to create 1 diagram when creating a new diagram. I'm sure it's end user error. I would also like to see a feature similar to the Paint feature, which would allow the user to mimic certain style (shape, size, color) from 1 diagram to another which would promote a consistent user experience.
What problems is the product solving and how is that benefiting you?
Lucid's Visual Collaboration Suite represents a 1-stop shop to create, collaborate, store and access diagram artifacts for our enterprise
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