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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer & Network Security

Friendly and Effective Collaboration Tool

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid helps in creating diagrams and visual workflows easy. The interface is nice and intutive and helps me quickly creates the charts. It very collaborative and allows my team to work together.
What do you dislike about the product?
There’s very little to dislike, but sometimes the advanced features can feel a bit more for simple projects
What problems is the product solving and how is that benefiting you?
Collabaration issues and its more flexible for variety of needs


    Entertainment

Lots of function but the drag and drop is not smooth as expected

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
lots of functions, shapes, arrows, integrate with Google suite is a good plus. Use right click to move the canvas is good as well.
What do you dislike about the product?
When I put a txt box into a container and then i want to resize the text box, it becomes very clumsy. A little hard to pinpoint the drag arrow. Need to try many times.
What problems is the product solving and how is that benefiting you?
I used it for 1 to 1 meeting with managers. It is clear and we add the random pick up questions function.


    G N V Ravi T.

Easy to use for dataflow system diagrams

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
It is Intuitive and user friendly that allows quick creation of diagrams, flowcharts with real time collab
What do you dislike about the product?
1. Need more Icon options inbuild
2. Better performance
3. Integrations
What problems is the product solving and how is that benefiting you?
Make remote working easier , create complex workflows and improve productivity


    Information Technology and Services

Flexible system for variety of

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is just super handy when you need to sketch out ideas quickly and clearly. It works well for everything from product roadmaps to technical diagrams, and the collaboration features make it easy to work with colleagues—even when everyone’s remote. The templates and integrations save time and help keep things smooth. It’s one of those tools that just fits into your daily work without much hassle.
What do you dislike about the product?
Sometimes the more advanced stuff, like customizing shapes or tweaking styles, feels a bit clunky. And if you’re working on a big diagram with lots of people, it can slow down a bit. Nothing major, but worth mentioning.
What problems is the product solving and how is that benefiting you?
Product roadmaps, resourcing, multi-department collaLucid helps streamline product roadmap planning, resourcing, and cross-functional collaboration. It enables clear visual communication between departments, which reduces misunderstandings and speeds up decision-making. The ability to align teams around shared goals and timelines in a single workspace has significantly improved our planning efficiency and transparency.


    Emily H.

A Powerful Tool for Driving Engagement and Clarity in Learning Programs

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has become an invaluable tool in creating more engaging and interactive learning experiences. Its ability to visualize complex ideas, map out processes, and collaborate in real time makes it easy to design training programs that learners can actually connect with. I especially appreciate how seamlessly it allows cross-functional teams to contribute to content development, brainstorm ideas, and provide feedback—all in one shared space. The integrations with other workplace tools also reduce friction and make it simple to embed visuals directly into learning sessions or resources.
What do you dislike about the product?
While the platform is robust, the sheer number of features can feel overwhelming at first for new users. It sometimes takes extra time to train facilitators and learners to navigate the interface comfortably. Additionally, occasional lag during large collaborative sessions can slow momentum, particularly when many participants are contributing at once.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving the challenge of keeping distributed teams aligned and engaged during learning initiatives. Instead of relying solely on static slide decks or lengthy documents, I can build interactive visual experiences that make complex information easier to understand and retain. The ability to collaborate in real time helps eliminate silos—subject matter experts, trainers, and participants can all contribute ideas and feedback simultaneously. This has shortened development cycles for training programs, increased learner engagement, and made it easier to measure understanding through collaborative activities. Ultimately, it supports a more inclusive and dynamic learning environment.


    Nishant R.

Intuitive and powerful tool for visual collaboration

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how intuitive the interface is and how quickly new users can get up to speed. The wide range of templates and diagramming options makes it easy to brainstorm, plan projects, or communicate complex ideas. Real-time collaboration is seamless and allows distributed teams to stay aligned without confusion.
What do you dislike about the product?
While Lucid is highly capable, large or complex diagrams can occasionally lag, especially when collaborating with many users at once. The pricing model can also feel a bit restrictive for smaller teams who want access to advanced features. Integrations are strong overall, but a few could be smoother to set up.
What problems is the product solving and how is that benefiting you?
Lucid helps my team take complex ideas and turn them into clear, visual workflows that everyone can understand quickly. It reduces miscommunication during projects, makes remote collaboration more efficient, and ensures that stakeholders have a single source of truth. By using Lucid, we’ve cut down meeting times and improved project alignment across departments.


    Biotechnology

Highly collaborative and provides so many helpful templates

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
The best aspect of Lucid is the ease at which our teams can collaborate. The platform allows users to collaborate in real-time without lagging, causing the app to crash or overriding each other. It also makes it easier to talk through issues we are trying to resolve and break things down in visual parts so even if you don't have a background in that department/field, you can still understand and contribute to the resolution. This has been especially useful in creating workflows that involve multiple departments. Each department is the SME in their realm, but it has been helpful to visualize how their work affects other teams and how their work progresses through other team's workflows. This has help streamline and create new solutions.
What do you dislike about the product?
Something I dislike about Lucid is that it can be difficult for some to use right away because there are so many uses and features. If someone started with a blank chart and wasn't as tech saavy, I could see it being extremely difficult to create what they needed. With that said, I think the key is to start with a template in the beginning to learn about the many ways you can use Lucid Chart and learn about many of the features. Starting with templates made it so much easier for me to understand how to use the app and has continually helped me learn about new (to me) features that I can apply in future charts.
What problems is the product solving and how is that benefiting you?
The biggest thing it is helping with right now is workflow mapping to help our various teams to understand how each team is supporting the project, understand what each team does, and identifying opportunities for improvement.


    Miles S.

Efficient Diagramming with Intuitive Smart Layout

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I love how straightforward it is to set up Lucid Visual Collaboration Suite, even if you're switching from another tool like Miro or using it for the first time. I find its built-in features make diagramming much quicker and more efficient than simpler tools. The smart layout feature, which organizes and spaces elements out, is incredibly helpful and something I haven't experienced in other platforms. This feature alone makes Lucid stand out to me and is a significant reason why I'd choose it over competitors.
What do you dislike about the product?
I think the AI generation tool could be more accurate, as it's currently good but not perfect. This would really enhance the tool's utility for me.
What problems is the product solving and how is that benefiting you?
I find the product makes diagramming easier and more efficient with built-in features, saving time compared to simpler tools.


    Scott B.

Lucid Visual Collaboration Suite is simple, yet viable solution for many busy needs

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I can use it for cybersecurity charts and planning
What do you dislike about the product?
Nothing specific stands out but I would compare it to Adobe products and I like this better
What problems is the product solving and how is that benefiting you?
Being able to share and collaborate with documents between staff and non-staff members


    Gertrude S.

Fabulous, Top-notch, and Harnessed Classic M.M,V.C.M and C.J.M GURU

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
Simple to harness forstered orga charts, brainstorming, live visual collaboration, file sharing among more.
I highly crown it organised qualified support technicians when need be. Affordable price tags is added merit to all.
What do you dislike about the product?
Honestly, nothing to regret, L.V.C.D, captures beyond we expected.
What problems is the product solving and how is that benefiting you?
Seamless wireframing and cloud diagramming, architect technical drawings and team collaboration center.