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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Non-Profit Organization Management

Powerful Visual Mind Mapping

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has been crucial for me to organize my annual communications plan and map out the year ahead. I love how tactile it is--it feels so good to be able to drag things around and easily make adjustments. It's a must for a visual person like myself!
What do you dislike about the product?
The downsides are really just that it is not adopted universally, or even particularly in a widespread way. I wish more colleagues used it.
What problems is the product solving and how is that benefiting you?
I needed a more visual way to organize the dozens of programs that we make available to our membership, and it was living in a spreadsheet. While that spreadsheet was comprehensive, it did not offer the visual organization that Lucid did.


    Human Resources

Easy to use, intuitive tool

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Variety of templates, functions and easy collaborations for teams
What do you dislike about the product?
limited support of some picture format files
What problems is the product solving and how is that benefiting you?
Visual representation of processes, teams, structures


    Financial Services

Visual Building Simplified

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Suite has a lot of upsides, but most notably is how easy it is to use as a beginner. The user interface is simple, and it makes creating the idea in your head easy. Everything is right in front of you and you don't have to spend too much time searching tabs and pages to find what you need.
What do you dislike about the product?
When you first open a project, the number of options and templates can seem intimidating.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of having to explain projects or ideas to people outside of the process. Creating visuals is easy to loop those in who need caught up to speed.


    Mechanical or Industrial Engineering

Lucid Suite Review

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to collaborate with others in real time, a lot of features and very clean UI that makes it satisfying to use. The team is great as well with support if issues arise.
What do you dislike about the product?
There's a lot you can do within it so learning about every single feature can be overwhelming--but well worth it!
What problems is the product solving and how is that benefiting you?
Not having maps in place that diagram our processes which Lucid has really helped in allowing us to be more cognizant of improvement opportunities. Mapping can also seem like a solo activity so the collaborative aspect has helped a lot with making sure everyone's opinions are heard


    Consulting

Next Level Visio

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
This process mapping software is very intuitive. It seems to anticipate what I want to do next, and then do it, correctly. It's much faster to create process maps in here vs. Visio. The AI features speed up process mapping even more.
What do you dislike about the product?
I don't know yet, so far it's great for process mapping.
What problems is the product solving and how is that benefiting you?
Process maps are required for regulatory compliance. Lucid allows me to create these quickly and easily.


    Jonathan W.

Flow charts, Environment Management, Future State Diagrams. All of the above!

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive and polished. Very easy to pick up and start using.
What do you dislike about the product?
needing to add resources everytime I create a new chart.
What problems is the product solving and how is that benefiting you?
Creating an environment map and a future state diagram. Also it's great for team collaboration on discovery calls.


    Aayush M.

Lucidchart Product is best

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Real time collaboration similar to google doc
What do you dislike about the product?
some advanced features are gated behind higher pricing tiers
What problems is the product solving and how is that benefiting you?
learning curve for user unfamiliar with visual tools


    Construction

Collaborate as a team

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
The amount of templates and shapes is impressive. They make it very easy to learn and get your project completed. Being able to work together at the same time is super impressive.
What do you dislike about the product?
I could not find a dollar sign symbol that we needed as part of our flow.
What problems is the product solving and how is that benefiting you?
We needed to map our customer flow to optimize it with AI and compare it to our sister companies.


    Fatima M.

streamline team brainstorming, mapping, and project planning through diagrams & realtime collab

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Real-time collaboration and intuitive interface.
What do you dislike about the product?
Limited offline access and occasional lag issues
What problems is the product solving and how is that benefiting you?
helps streamline team collaboration by making it easy to visualize complex ideas, workflows, and systems in real time. This benefits me by improving communication, aligning cross-functional teams, and accelerating project planning and decision-making.


    Cristopher T.

Lucid for diagramming AWS solutions

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
all the shapes and preloaded templates, minimize the time to diagram any solution
What do you dislike about the product?
Not much, iit's great. Some shapes I haven't found , once I did not find a shape for windows server failover cluster concept, but 99% of the shapes I have looked for are there.
What problems is the product solving and how is that benefiting you?
AWS diagraming
Database diagraming
On premise infrastructure diagramming
Project workflow diagramming