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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Investment Banking

Still learning but seems powerful

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
It has made it easier to visualize the workflow we are building out, which is pretty complex.
What do you dislike about the product?
It takes some time to learn all the features and how to use them.
What problems is the product solving and how is that benefiting you?
We have a very complex process we are building with a lot of tools being put together. We are using this to visualize it and make it easier to figure out how we will build this.


    King Matthew O.

A must have tool for Software Engineers

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
One of the first step of moving forward from Proof of Concept into Production of a product is creating a scalable architecture and design. Lucid has been my go-to tool for creating implementation design and it is our main way of collaboration with the team and we use this weekly at minimum. It is easy to do revisions, sharing with stakeholders and can be transferred easy to slide deck.
What do you dislike about the product?
Using Lucid without experience is intuitive compared to different visual tool. However, Lucid needs to improve the ergonomics of usage for more advantage features.
What problems is the product solving and how is that benefiting you?
The ease of use for collaboration for software design, sharing and making me more productive in my role.


    Aakash N.

Great options for organization charts

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the integrability of the app to Microsoft Office worksheets, and its many Org Chart customization features.
What do you dislike about the product?
It has taken me time to get advanced access to beta features, and I am looking for a better way to customize the layouts of shapes within a linked org chart.
What problems is the product solving and how is that benefiting you?
It is bringing automation into my work in ways that Visio couldn't, making my job easier.


    Gambling & Casinos

Easy to get up and running

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Ready-to-use templates and icons: These make it incredibly easy to jump into diagramming, brainstorming, or mapping out workflows without starting from scratch.
Real-time collaboration: Multiple users can work on the same document simultaneously, making it ideal for remote teams.
Cross-platform integration: Lucid integrates well with tools like Google Workspace, Microsoft 365, Slack, and Atlassian, streamlining workflows.
Versatility: Whether you're creating flowcharts, mind maps, org charts, or wireframes, Lucid adapts to a wide range of use cases.
Clean, modern UI: The interface is user-friendly and doesn’t overwhelm new users.
What do you dislike about the product?
Pricing: Some users feel that the cost can be high, especially for smaller teams or individual users who need premium features.
Performance with large diagrams: Complex or large-scale diagrams can sometimes cause lag or slow performance.
Limited offline functionality: Lucid is primarily cloud-based, so working offline is not as seamless.
Learning curve for advanced features: While basic use is easy, mastering more advanced tools and integrations can take time.
What problems is the product solving and how is that benefiting you?
Centralized Knowledge Sharing: Lucid makes it easy to visually document processes, systems, and ideas in a way that’s accessible to everyone. This reduces silos and ensures that team members can quickly get up to speed.

Efficient Review Cycles: During reviews, Lucid allows for real-time commenting, version tracking, and visual clarity. This streamlines feedback loops and helps teams align faster.

Dynamic Whiteboarding: Whether you're brainstorming, mapping out user journeys, or planning sprints, Lucid’s whiteboarding tools provide a flexible canvas for creative collaboration.

Cross-functional Collaboration: It bridges communication gaps between technical and non-technical teams by offering a shared visual language.

Remote Team Enablement: With real-time collaboration and cloud access, Lucid supports distributed teams working across time zones.


    Zack T.

Lucid- First time user, long term resident

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to add shapes and arrows when utilizing project creation.
What do you dislike about the product?
adding my personal pictures to projects was a bit difficult, as sometimes I could not get it to the size I wanted, or could not erase some of the pic, as I would only want a certain part of the pic. Not a huge deal, but maybe we can have a way to edit and cut images a specific way from the Lucid program.
What problems is the product solving and how is that benefiting you?
We are able to better visualize the scope of work that is needed. This allows all departments to clearly see what work and materials are needed to ensure successful completion.


    Andrew O.

First Impressions

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Quick and easy to get started with. Transition to using Visio was seamless. Easy to work with.
What do you dislike about the product?
Getting to know the navigation and scrolling too a little bit of time.
What problems is the product solving and how is that benefiting you?
Didn't have to wait for IT to set me up with Visio.


    Orly M.

Lucid visual collaboration is based on curiosity.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite est définitivement en avance sur son temps. Je suis novice et je voulais juste voir ce qu'il peut offrir. C'est un produit incroyable pour les individus avec un esprit curieux. Toujours en train de comprendre les modèles et la recherche.
What do you dislike about the product?
Lucid Visuals Collaboration Suite offer templates and ideas. There are still many steps to fully understand the product. Will definitely need time and patience to understand all the capabilities.
What problems is the product solving and how is that benefiting you?
With certain personality types in my office, they are visual learners, so this product helps them understand in a much simpler and quicker way.


    Computer Software

friendly interface and integrate with slack , jira and confluence

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It integrates with slack , jira and confluence and having version control system.
What do you dislike about the product?
With complex diagrams , the software sometimes lag and doesn't perform better.
What problems is the product solving and how is that benefiting you?
Drawing the workflow and execution task helps me more.


    Construction

Decent tool for a first time user.

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
There were a lot of options, and Lucid makes it pretty easy to get started with all of their template options. Once you get the hang of it, it's pretty simple to edit the shapes, colors, and connections to your liking.
What do you dislike about the product?
While it was pretty easy to get started, it wasn't the most user friendly for a beginner. It took me a while to figure out how to navigate the page without zooming in and out. I also couldn't really figure out binning or grouping parts of the page. I also wish there was a way to easily change all of the figures on the page (change all arrows to 2x, for example). Figuring out how to create a rule was also not very intuitive, although I love the idea of it.
What problems is the product solving and how is that benefiting you?
Lucid helped me to organize processes in a way that is easily shareable and editable. This was a great help in identifying process gaps, bottlenecks, and areas for improvement. Targeting these areas for improvement helps to maximize the efficiency of the business.


    Biotechnology

Lucidchart Review

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart is a nice system to use for org chart set up and is easy to use for endusers.
What do you dislike about the product?
Some features are manual like having to upload pictures each time for each org chart page.
What problems is the product solving and how is that benefiting you?
It helps with org planning and providing organizational chart updates to the HR and admin teams.