Lucid
Lucid SoftwareExternal reviews
8,619 reviews
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Versatile, Template-Rich, and Easy Setup
What do you like best about the product?
I appreciate the flexibility and freedom that Lucid Visual Collaboration Suite offers, as it allows me to experiment with various ideas in a free and open environment, much like having a canvas where I can place anything I want. I love the ready-made templates available, especially when time is of the essence; for instance, I was able to quickly facilitate a team retrospective meeting by selecting a retrospective template from the library, saving me a significant amount of preparation time. The integration capabilities with other tools I use, such as Confluence and Jira, enhance my documentation process by creating a seamless workflow. Additionally, the initial setup was incredibly easy—requiring nothing more than accepting an invite—which made my transition to using the suite smoother. Overall, my experience with Lucid Visual Collaboration Suite has been overwhelmingly positive, as evidenced by my willingness to recommend it with a high score of 9 out of 10.
What do you dislike about the product?
Nothing so far, I've been enjoying the product
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to streamline team meetings and diagram creation. It provides a flexible canvas for creativity and offers templates that save preparation time, enhancing my workflow efficiency.
Easy Visual Mapping, Needs Better Large-Scale Management
What do you like best about the product?
I use Lucid Visual Collaboration Suite primarily for creating user journey maps, organizing research findings, and collaborating with designers during early product ideation sessions. I love how it helps me visualize patterns from interviews and turn abstract insights into clear, shareable diagrams. It significantly aids in organizing large amounts of UX research data in a way that is easy to understand and present. The ability to collaborate with designers and product managers in real time, especially during remote brainstorming and refining user journey maps, is invaluable. What I like most is how effortlessly it converts raw research notes into clear, structured visuals that the entire team can instantly understand and collaborate on. This feature is incredibly valuable because it enables me to quickly spot patterns that aren't obvious in text form and helps facilitate focused conversations with team members, thereby speeding up decision-making and reducing misunderstandings. Additionally, the initial setup was very easy, allowing me to explore templates and start building a user journey map within just a few minutes, even as a beginner.
What do you dislike about the product?
The main challenge for me with Lucid Visual Collaboration Suite is managing really large boards. When there are dozens of sticky notes and diagrams, the interface can feel cluttered and navigating it becomes cumbersome. I also feel there is a lack of built-in templates that are specifically tailored for UX workflows such as affinity mapping or persona creation. This absence means I spend more time setting up these processes manually during the early research phases.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create user journey maps, organize UX research data, and collaborate effectively with my team, enhancing real-time brainstorming and clear communication. It turns raw notes into visual diagrams, which helps in spotting patterns and speeding up decision-making.
Smooth collaboration and quick diagramming that boosts workflow
What do you like best about the product?
Lucid makes it extremely easy to turn ideas into clear visuals quickly. The interface is smooth, the templates are solid, and real-time collaboration actually works without lag. It’s simple enough for quick brainstorming but also powerful when you need detailed workflows or architecture diagrams. It saves time, keeps teams aligned, and reduces back-and-forth during planning sessions.
What do you dislike about the product?
Some features feel locked behind higher pricing tiers, and occasionally the editor gets sluggish with very large diagrams. Integrations work well overall, but a few require manual setup that could be simpler. The export options are good, but high-quality exports sometimes need extra steps. None of these are deal-breakers, but they can slow things down during heavy use.
What problems is the product solving and how is that benefiting you?
Lucid helps me quickly turn loose ideas into structured, shareable visuals. It solves the problem of scattered communication during planning, making it easy for teams to align on workflows, architecture, and project requirements. Because everything updates in real time, it removes confusion and reduces long feedback cycles. It also helps centralize diagrams, so documentation stays consistent across the team.
An impactful project planning and brainstorming tool.
What do you like best about the product?
I love the visual nature of Lucid Visual Collaboration Suite. It's a perfect tool for creating flow charts and process digrams. I love how it makes it extremely easy to illustrate complex processes so that they can be easily understood. Also, Lucid Visual Collaboration Suite provides a single, centralized location where all team members can work together collaboratively to solve a problem or brainstorm alternative strategies.
What do you dislike about the product?
I have been using Lucid Visual Collaboration Suite for quite a long time and till now, i haven't encountered any issues.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite daily and the various templates provided help us to easily arrive at the right template to be used. It is very user friendly and allows us to model our ideas in flow charts.
Fast Diagramming and Effortless Collaboration
What do you like best about the product?
Diagramming speed, clear interface, low-friction collaboration, dependable export options.
What do you dislike about the product?
Occasional layout glitches, limited offline capability, and higher-tier features locked behind steep pricing.
What problems is the product solving and how is that benefiting you?
It replaces manual diagramming with fast, structured visuals, cuts time spent on layout work, standardizes documentation, and keeps team input in one place without version chaos.
Lucid Visual Collaboration Suite is a one-stop shop for all business ventures.
What do you like best about the product?
Among many features is the freehand drawing, which allows us to seamlessly work and move around the canvas. We can define our processes, project planning and analysis with so much ease with Lucid Visual Collaboration Suite. Since it's a cloud-based solution, any member of my team with access can start the creation of the process, and any other team member can update the board anytime with the next step.
What do you dislike about the product?
Till now Lucid Visual Collaboration Suite has been very useful to me and I'm unable to find any con.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite help us to design our product and tech architecture which provides better visualization of our vision and goals. Lucid Visual Collaboration Suite has a lot of features which makes users try often in explaining the features added.
Centralizes Collaboration, Needs Better Onboarding
What do you like best about the product?
I appreciate the Lucid Visual Collaboration Suite for its innovative workspace capabilities, which enable us to grasp and manipulate geographic areas to build models like classrooms or event spaces virtually. This feature allows us to visualize setups for future and current events without the need to be physically present, enhancing our planning abilities significantly. Furthermore, I admire the collaboration features that allow all team members to simultaneously see each other's contributions in real-time, which effectively eliminates overlaps and miscommunications. This capability ensures that we all remain on the same page with assigned tasks and enhances our workflow coordination. The comprehensive nature of Lucid Visual Collaboration Suite allows us to manage all collaboration processes within a single app, eliminating the need to juggle multiple applications, which streamlines our workflow and enhances collaboration. The availability of various formats, templates, and processes within the suite adds a level of customization and efficiency, catering to our specific project needs.
What do you dislike about the product?
I feel the guided outline could be improved when inviting others to collaborate. New users often find it challenging to figure out how the collaboration process works. The initial setup was a bit difficult until I received guidance from a representative.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize tasks, facilitate real-time document editing, and visualize event setups, all within a single app, streamlining collaboration by reducing the need for multiple applications.
Super useful for visual planning and team collaboration
What do you like best about the product?
I love how easy and intuitive Lucid is to use. Even when I first started using it, I didn’t need much of a learning curve. The drag-and-drop interface just makes everything smoother, and it’s really great for visualizing processes or brainstorming ideas. I use it a lot for building flowcharts and project maps, and it’s been super helpful for getting everyone on the same page. Also, the real-time collaboration is a big win being able to work with teammates at the same time without any confusion is just awesome.
What do you dislike about the product?
Sometimes it can get a bit laggy if the diagram gets too complex or has a lot of elements. Also, I wish there were a few more templates that fit niche use cases. The ones they have are solid, but a little more variety would be great. Other than that, I don’t have many complaints it gets the job done really well.
What problems is the product solving and how is that benefiting you?
Lucid helps me a lot with turning messy ideas into something visual and easy to understand. It’s especially useful when I need to explain workflows or processes to teammates or clients. Before this, I was using slides or drawing things by hand, which just took more time and wasn’t that clear. Lucid makes it quicker to communicate ideas, saves back-and-forth time, and keeps everyone aligned especially during remote meetings or async work.
Outstanding Collaboration, Needs More Features
What do you like best about the product?
I really appreciate the collaborative features of Lucid Visual Collaboration Suite. The platform offers exceptional collaboration tools that facilitate teamwork effectively. It allows for seamless access management and sharing between co-workers, making it easy to coordinate and work on projects together. The AI diagramming feature is a standout, helping me to generate essential diagrams quickly and efficiently, which is incredibly useful. The clean user interface and the enhanced collaborative environment were significant factors that led our team to switch to this tool, and they continue to be aspects I value greatly. Additionally, the initial setup process was incredibly straightforward and user-friendly, as simple as signing up with emails, which saved us a lot of time and effort.
What do you dislike about the product?
There is a harsh limit to stuff, which I really don't like. The Lucid Visual Collaboration Suite lacks a note-taking tool, which I find essential to offload and organize my thoughts. Additionally, the absence of comments with anchor points is a significant drawback for me, as it limits my ability to provide precise feedback or annotations on diagrams.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for clear diagramming, exporting in various formats, and facilitating team collaboration with access management and AI diagramming for quick creation.
Fast, Intuitive, and Worry-Free Experience
What do you like best about the product?
It's very quick and easy to get started. The interface is very intuitive, and progress is saved by default -- you never have to worry about losing anything.
What do you dislike about the product?
The AI generator is not very good, and file organisation is terrible. Once you start to build up a body of projects, it's very difficult to navigate between them.
What problems is the product solving and how is that benefiting you?
I often need to map data, applications, and processes I'm flexible visual arrangements. Lucid allows me to do this effortlessly and pivot at any point in my diagramming without needing to restart, move everything, resize canvases, etc.
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