Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Olivier P.

Intuitive, Integrates Seamlessly, Minor Template Limitations

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how Lucid Visual Collaboration Suite is incredibly easy to learn and adaptable, which allows me to quickly adopt new features and tools as I encounter new challenges or business needs. The menu offering a visual overview of all ongoing work is intuitive and fast, making it simple to manage multiple projects concurrently. Sharing charts is breezily facilitated by the copy link functionality, enabling me to seamlessly distribute information to colleagues or embed it in project documentation such as Confluence. Additionally, integrating Lucid charts with tools like Atlassian's Jira and Confluence adds immense value by streamlining my workflow across platforms.
What do you dislike about the product?
I often struggle to find the right templates for my specific needs, such as project roadmaps, Gantt charts, process mapping, and Work Breakdown Structure tables. This can be limiting for my work as a Project Manager and Software Product Manager. Additionally, I'm unsure if I'm utilizing all the capabilities that the Lucid Visual Collaboration Suite offers, which suggests that there might be a lack of comprehensive training or resources to fully exploit the tool's potential. While I manage to integrate Lucid charts with Atlassian tools like Jira and Confluence, I miss the capability to integrate them seamlessly into Microsoft tools, particularly PowerPoint. Although the tool is generally easy to learn, the absence of detailed training sessions or examples on optimal use has been a missed opportunity for enhancing efficiency.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating and sharing visual charts, diagrams, and process maps, which facilitates team collaboration and provides a clear business overview. It’s easy to adopt and integrates well with tools like Jira and Confluence, though better Microsoft integration is desired.


    Prassan T.

All-in-One Platform with User-Friendly Features

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
it is user friendly, placeholders guide is a cherry on the top, it has almost all the features which used to deliver the project effectively and efficiently and prepare project roadmap and flow, everything is available in a single platform.
What do you dislike about the product?
it should also launch feature like voice assistance or a feature where a user can give a prompt in generice language and can it gives a result.
What problems is the product solving and how is that benefiting you?
it act as a all in one platform and the user has not to search other available software for different work, for example it provide a white board, flow chart, brainstorming in a single place, it save our time and the user becomes a loyal to this platform, over all it is very user friendly.


    Jerome D.

Intuitive and Flexible Tool for Visual Content Creation

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I truly appreciate how intuitive and flexible Lucid Visual Collaboration Suite is. It significantly enhances my workflow when creating mind maps and visual outlines for YouTube presentations. The platform allows me to organize ideas effectively, ensuring that I don't lose track of key points during presentations. The drag-and-drop features make arranging ideas straightforward and efficient, and the diagrams I create can be easily shared with team members or collaborators, which is incredibly convenient. I also enjoy the variety of templates available, which streamline the creation process and make it smooth and enjoyable. The initial setup was a breeze, and after spending a bit of time with tutorials, the entire experience felt quite intuitive.
What do you dislike about the product?
Sometimes the interface can feel a bit heavy when working on large mind maps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visually organize my ideas, ensuring I don't lose track of key points. It facilitates logical presentation flow and simplifies complex topics, making my workflow more efficient.


    Ben B.

Intuitive and Effortless Diagramming for Teams

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The software is very intuitive. For a first time user like me, this was key. I had about 20 minutes of instruction and was then able to create detailed process flow diagrams without help.

I appreciated that I could jump right back into the in progress diagrams for corrections and edits. Team members being able to view ongoing corrections in real time meant that we could easily incorporate significant changes over the phone without having to meet in person. This easy sharing allowed for reduced corrections and reduced time to our final version.

Adding these diagrams to other documents was also easy. Our process diagrams are now imbedded in numerous planning documents.

The ability to export as a PDF has been great for quick distribution for those team members that prefer a paper copy.
What do you dislike about the product?
So far, I don't have any negatives. I am early on in the use cycle, so those may come later, but I am confident that the support team behind this product will have solutions readily available for me.
What problems is the product solving and how is that benefiting you?
This software is getting complex decision trees and production processes onto paper and allowing us to document employee experience in a way that allows for training others in a repeatable way. Lucid is giving us a way to quantify those hard learned lessons and apply them to the organization at large.


    Consulting

Empowers Team Collaboration with Intuitive Design

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It enables our small team to collaboratively plan, design, and build processes and solutions in an intuitive environment, that is easy to implement and integrate.
What do you dislike about the product?
Like any platform introduced to staff, there is an initial learning curve for new users. Additionally, depending on the size of the organisation and how much it is used, it can become costly for smaller organisations.
What problems is the product solving and how is that benefiting you?
This tool offers teams a visual workspace where they can brainstorm, plan, and document and map their work, processes and systems, which greatly enhances collaboration between different departments, locations and between organisation and customer. By transforming complex processes, systems, and data into clear diagrams and workflows, it helps minimise miscommunication, and can also bridges the gap between creative thinking and structured execution.


    Sophy M.

A Game-Changer for Remote Team Collaboration

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the Lucid Visual Collaboration Suite for its effectiveness in real-time collaboration, which fits perfectly with my remote working setup. This real-time collaboration capability is crucial in bridging the gap of miscommunication and allows the team to agree on the desired prototype easily, enhancing our workflow and team synergy. I also value its ability to integrate seamlessly with other applications, such as Slack and Google Drive, which streamlines my workflow immensely. These integrations ensure that my visuals and other work outputs fit smoothly into my existing processes without disruptions, thus boosting my productivity. Overall, Lucid Visual Collaboration Suite stands out as an interactive and effective collaborative tool that aligns well with modern remote work requirements.
What do you dislike about the product?
Most features required a paid subscription, which is quite expensive.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve miscommunication issues by allowing real-time collaboration and integration with other applications like Slack, fitting visuals seamlessly into workflows.


    Sebastian G.

User-Friendly and Versatile for Visual Projects

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite incredibly user-friendly, making it easy to create UML diagrams with ease. Its compatibility with mobile devices adds a layer of versatility that I really appreciate, allowing me to work seamlessly across different platforms. Additionally, the initial setup process was very straightforward, which made getting started with the software a breeze. Overall, my experience has been positive, as the software has worked perfectly for my needs so far.
What do you dislike about the product?
I like it so far
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite user-friendly and straightforward, making diagram creation easy. Its mobile compatibility adds versatility, and initial setup is hassle-free. It's been perfect for my needs during my certification course.


    Arts and Crafts

Intuitive and Collaborative Tool That Sparks Creativity

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I have just started exploring with this and am very pleasantly surprised at how easy it is to use. I have explored the flow chart feature as a way of capturing workflow and also for organising ideas and work structure breakdowns. The templates make this really easy. I particularly like the ability to brainstorm as a group using the post it notes - I can see that this is something that we will definitely continue to use. The interface was really intuitive for a creative team and we enjoyed using the software.
What do you dislike about the product?
The three document limit on the free subscription is not very generous - as a small team in a micro business - we are finding software are escalating hugely making much software inaccessible.
What problems is the product solving and how is that benefiting you?
Collaborative whiteboard


    Marvin L.

Effortless Collaboration and User-Friendly for All

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Being able to collaborate with my co-workers, is easy to use with non-technical users.
What do you dislike about the product?
So far, I think the AI part is not ready, when you write a prompt most of the time it won't give you what you want.
What problems is the product solving and how is that benefiting you?
We work in software development and sometimes the topic might get very complex, therefore we need a tool to lower the complexity of the topic, since we need to present this to non-technical employees. And when we are in a rush it good to be able to collaborate with other people.


    Carolina M.

Empowers Sales Teams with Powerful Visualization Tools to Sales Performance & Customer Satisfaction

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
There’s nothing daunting yet crucial in a business than enhancing sales performance. With Lucid Visual Collaboration Suite, it is effectively to visualize the overall sales processes and mapping customer journeys to comprehend their needs prior to decision making.
What do you dislike about the product?
I still don’t understand why I wasn’t able to access the iOS mobile applications when I was using the individual plan - No issues currently since I upgraded.
What problems is the product solving and how is that benefiting you?
Comprehending customer needs via visual customer journey mapping allows me to make data-driven decisions thus leading to high ROI.