Lucid
Lucid SoftwareExternal reviews
8,467 reviews
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Effortless Diagramming, AI Features Still Evolving
What do you like best about the product?
Creating diagrams in Lucid is incredibly straightforward. It's the best tool I've used for making architecture diagrams, allowing me to present my ideas clearly and visually.
What do you dislike about the product?
I believe the AI features could use some improvement. Whenever I try to create an AI-driven diagram, I find myself going from Gemini to Mermaid and then to Lucid, because Lucid doesn't catch minor issues in the Mermaid schema.
What problems is the product solving and how is that benefiting you?
As a Staff Software Engineer, I frequently lead projects and design architectures. For me, Lucid is the most effective tool for these tasks. Its visual editor makes it easy to quickly iterate and create live diagrams while brainstorming solutions.
Intuitive and Easy, But AI Features Lag Behind Competitors
What do you like best about the product?
Lucid is very intuitive and simple to use. I frequently create diagrams to map out my business processes and rely on spark boards for brainstorming sessions.
What do you dislike about the product?
I feel like the AI features are really lagging behind. Figma is doing some pretty awesome things with their AI generated diagrams and such
What problems is the product solving and how is that benefiting you?
Helps me visualize our customer journey, and helps me see where gaps in our process are.
User-Friendly Design, But Pricey
What do you like best about the product?
Look and feel is very easy to use, the different applications provide a lot of different features.
What do you dislike about the product?
I haven't encountered any significant challenges with the tool; it's straightforward and user-friendly. My only concern is that it has become somewhat more expensive recently.
What problems is the product solving and how is that benefiting you?
Nothing
Great Visual Tools and Smooth Integration, But Limited Free Shapes
What do you like best about the product?
I like there are visuals and shape and text to draw my idea. The integration itself is smooth and automatic enough to work without prep time
What do you dislike about the product?
I could have added more shapes in the free cersion
What problems is the product solving and how is that benefiting you?
It resolve brainstorming and communicating vision with employee
Powerful collaboration and features, but steep learning curve for new users
What do you like best about the product?
The Lucid Visual Collaboration suite enables multiple users or stakeholders to collaborate on the same document simultaneously. Additionally, the ability to add various symbol libraries, such as BPMN 2.0, is a significant advantage over the competition. The pre-existing templates are excellent, and Lucidchart integrates smoothly with other platforms like Atlassian Confluence.
What do you dislike about the product?
As an experienced user, I don't have any major dislikes myself. However, when it comes to teaching others how to use Lucid, it can feel overwhelming. What I mean is that for first-time users, Lucid's interface doesn't seem very intuitive, and learning how to manage folders and share files takes some effort, unlike with other platforms.
What problems is the product solving and how is that benefiting you?
As someone who often creates BPMN flows, I find Lucid to be an ideal tool for this purpose. Its intuitive interface allows me to quickly assemble flowcharts, and the customizable symbol library makes the whole process much more efficient and streamlined.
Effortless API Updates with Drag Feature, Minor Workflow Creation Hurdles
What do you like best about the product?
The drag feature made it incredibly easy to update our API workflows and show what changes had been made from test to test
What do you dislike about the product?
It could be slightly challenging from time to time to create new points in the workflow and there is likely an easier way to do that.
What problems is the product solving and how is that benefiting you?
It's a large scale mapping platform for us to be able to brainstorm new API workflows for our business. By having it all in the same place, we collaborate quickly and easily
Lucid makes visual collaboration simple and powerful
What do you like best about the product?
i like to build my database ERD in lucid
What do you dislike about the product?
actually there is nothing i don't like in Lucid
What problems is the product solving and how is that benefiting you?
Lucid helps me bring clarity to complex systems by allowing me to visualize relationships between components and processes in one shared workspace. It eliminates confusion when explaining database designs or workflows to team members, especially during remote collaboration. By using Lucid, I save time on documentation, improve communication with developers and stakeholders, and maintain organized visual records of my projects. Overall, it enhances productivity and ensures that everyone on the team shares the same understanding of the system structure.
User-Friendly and Easy to Learn, But Sharing and Saving Need Improvement
What do you like best about the product?
I am a new user. Fairly user friendly and easy to pick up. Easy to find answers if you aren't sure how to use.
What do you dislike about the product?
Hard to view the document and/or show others during review. The other big issue is sharing the document with others. I still haven't figured out - not intuitive about being able to save the file in the location you want it saved. I have others that need to review.
What problems is the product solving and how is that benefiting you?
Visually mapping out the process flow being used for multiple global areas. Can easily see the differences and determine the best standard process for future use.
Effortless Diagram Creation, Wish for AI-Driven Features
What do you like best about the product?
Easy to use powerful tool to create diagrams and export them to be used in any context
What do you dislike about the product?
It would be perfect if we could generate a diagram by describing the requirements to an AI
What problems is the product solving and how is that benefiting you?
Quick way to present an idea and to make it easy to understand. The diagrams look nice and help a lot in a presentation or a technical document.
User-Friendly Interface, But Lacks very tiny Technical Features
What do you like best about the product?
Very easy to use and user friendly interface
What do you dislike about the product?
Some few technical requirements are missing
What problems is the product solving and how is that benefiting you?
It's my central repository for mapping out workflows across my operations.
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