PagerDuty Operations Cloud
PagerDutyExternal reviews
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Best in class On-call management and Incident Response
What do you like best about the product?
Very easy to use and extremely reliable solution.
What do you dislike about the product?
A little complicated to setup, but once configured, you're all set.
What problems is the product solving and how is that benefiting you?
We are notified of High Priority incidents in real time and this us the ability to have engineers triage issues almost immediately.
Recommendations to others considering the product:
If you are looking for an application for On-Call management and Incident Response, look no further.
PagerDuty review
What do you like best about the product?
We can enable alerts based on our requirements, like via message, call, etc.
Users can define an Escalation matrix based on the severity of the incidents.
The incident management team can easily engage other Product teams based on the on-call schedule defined in Pagerduty.
Users can create multiple on-call schedules in Pagerduty based on requirements, like primary, secondary, etc.
It is easy to use, easy to annotate an alarm with additional text information, and easy to acknowledge an alarm.
Users can define an Escalation matrix based on the severity of the incidents.
The incident management team can easily engage other Product teams based on the on-call schedule defined in Pagerduty.
Users can create multiple on-call schedules in Pagerduty based on requirements, like primary, secondary, etc.
It is easy to use, easy to annotate an alarm with additional text information, and easy to acknowledge an alarm.
What do you dislike about the product?
Creating an On-call schedule is a complex process. It is a bit expensive.
What problems is the product solving and how is that benefiting you?
We can engage different teams during high severity issues, acknowledging incidents via phone.
We can check, update, and resolved the incidents via Mobile Apps.
We can integrate Pagerduty with other monitoring tools, like ServiceNow, SolarWinds, Nagios, Splunk, etc.
Pagerduty generates postmortem document automatically.
We can create Dashboards which will show the real time alerts based on severity.
We can create daily, weekly or monthly reports and can be scheduled to send to required email Ids.
Pagerduty uses machine learning to co-relate repated alert or incidents and can provide quick solution based on previous incidents.
The customer service support provided by Pagerduty is very good. Quick responses from the TAC and can be esclated easily in case of urgent issue.
BUG fixes are provided in timenally manner and can be applied quickly.
We can check, update, and resolved the incidents via Mobile Apps.
We can integrate Pagerduty with other monitoring tools, like ServiceNow, SolarWinds, Nagios, Splunk, etc.
Pagerduty generates postmortem document automatically.
We can create Dashboards which will show the real time alerts based on severity.
We can create daily, weekly or monthly reports and can be scheduled to send to required email Ids.
Pagerduty uses machine learning to co-relate repated alert or incidents and can provide quick solution based on previous incidents.
The customer service support provided by Pagerduty is very good. Quick responses from the TAC and can be esclated easily in case of urgent issue.
BUG fixes are provided in timenally manner and can be applied quickly.
Recommendations to others considering the product:
Pagerduty is a beneficial tool for incident management. I recommend using it in the DevOps model.
Much more granular access to requests and servers.
What do you like best about the product?
Enables much more granular access than regular access management schemes to specific tasks. For instance, you are able to will need a method administrator to run a request of a particular subset of server machines which does require high privileges. However, not allow them to get permission to access other DC/group services. We are able to provide non-technical users with an easy form using the drop-down menu in order to select settings and also in order to establish variables for things without understanding the scripts which are underlying.
What do you dislike about the product?
It is tough to configure SSH access, keys, passwords etc. for a similar task when dealing with a combined auth environment. Often, individual projects are needed and then simplify auth.
What problems is the product solving and how is that benefiting you?
Without getting administrative access to point applications, servers and utilities, we need just supply groups of owners with a chance to access certain administrative tasks. For return-to-service jobs we usually use Rundeck. We offer Rundeck a request for work to immediately fix the issue based on checking alarm for our monitoring methods for instance. This reduced the quantity of time spent on regular tasks by our frontline administrators.
Recommendations to others considering the product:
Rundeck is a good tool in case you want something for assigning duties to organizations in a simple way or perhaps you're keen on going back to service automation.
Its capacities resolved challenges in our company.
What do you like best about the product?
We think plugin environment is the most a plugin and important functionality can be obtained for it all. And otherwise we can dive deep and walk on the Linux shell. Rundeck really is light and extremely sound, we've numerous uses, with Ansible playbooks currently being applied in the environment of ours, terraform projects currently being applied, Jenkins integration, Rundeck + Slac + Chatbot chatbot integration, so that the users of ours could rapidly supply a job.
What do you dislike about the product?
The easier to adjust the token is a user authentication. Integration with GIT to. An infrarrow code method must be a lot supported inside a declarative template for project or perhaps job creation. A plugin from Kubernetes might be more successful, maybe to converge on cnfc incubator tasks.
What problems is the product solving and how is that benefiting you?
A variety of conflicts are resolved with workflows, cloud based developments, Cluster based operations of Kubernetes, several Ansible playbooks as well as terraform projects. Deal with Google Cloud with Google SDK + Shell functions from Rundeck. The option function is very fantastic and also can make the Rundeck + integration even more accurate for the users of mine. Help me to transform my efemeral Rundeck Import/Export git plug-in.
Recommendations to others considering the product:
Rundeck is a great tool which enables you to put the jobs of yours with a couple of minutes. The procedure for workflow is simple and intuitive to use. By default, the Ansible plugin is fitted and will expand the functions Rundeck.
PagerDuty for critical application monitoring
What do you like best about the product?
Multiple types of notification options. Most preferred it the web-hook
What do you dislike about the product?
Roster customizing to add hoc requirement
What problems is the product solving and how is that benefiting you?
Infrastructure Monitoring
Recommendations to others considering the product:
It will help you to get notified about the incidents as it happens with minimum delay
NVIDIA PagerDuty review
What do you like best about the product?
Paging functions, reports, realtime help.
What do you dislike about the product?
Constantly changing subscription features.
What problems is the product solving and how is that benefiting you?
Real time paging for incidents. The software is helpful to us as team members get accounts. metrics coming out of PD help us to analyze where we need to fix.
Recommendations to others considering the product:
Yes I recommend PD for other customers
Implement complex solution using built-in add-ons.
What do you like best about the product?
The opportunity to consistently implement complex or simple solutions. Additionally, it provides you with the capability to enhance the optimization of yours with your tuning and environment at different levels. Interacts nicely along with other kinds of offerings from the provisioning of VM/Server guides to the remediation play publications.
What do you dislike about the product?
Greater proof and regulations set examples. More bodily JVM/App management tools. Data logging filesystem on GC cycles, other metadata and active heap. More executive review, the power to effortlessly search through a number of tasks for most executions of a certain user or node. To figure out the achievements of an implementation, IE is going to show ninety-nine percent success rather than zero percent success in case the job functions at a hundred nodes but fails one, respectively. Further runs might equate to aggregate percentages.
What problems is the product solving and how is that benefiting you?
For a variety of purposes, Rundeck is really a utility that we utilize across our company. It is an excellent add-on to run scripts without logging onto a server. Moreover, we have a very great VM feed utility for executing PowerShell and combining with PowerCLI. It's employed for applying software, be it bundles, configurations, or perhaps kernel patches.
Recommendations to others considering the product:
Enhance the features compared to Jenkins.
PagerDuty really improved our incident management
What do you like best about the product?
It's really easy to set up and has instant responsiveness. People get a call from PagerDuty within seconds from the time when a notification is sent from one of the production systems.
What do you dislike about the product?
When using integration with tools like StatusCake it's hard to split notifications into separate services on the side of PagerDuty. This might need resolving once we grow and have multiple quick reaction teams taking care of different systems.
What problems is the product solving and how is that benefiting you?
We were looking for a system that would escalate issues to the right people almost instantly. The main benefit is a decreased downtime time, because the team is able to react quickly.
Many integration options and schedule capabilities that is flexible for our team
What do you like best about the product?
The number and flexibility of the integrations that will feed into the system, the ways that we can set things up for notifications, and for on-call schedules/shifts.
PagerDuty allows us to monitor our most critical assets, have a consistent method to be notified, and to track the response to those notifications so other team members see the status of incidents in real-time.
I really like the mobile app options for notifications, as well as the ability to cut through Android's DND feature, etc.
PagerDuty allows us to monitor our most critical assets, have a consistent method to be notified, and to track the response to those notifications so other team members see the status of incidents in real-time.
I really like the mobile app options for notifications, as well as the ability to cut through Android's DND feature, etc.
What do you dislike about the product?
Pricing options have left it out of reach for a small team in the past. However, with the addition of the professional plan, it's perfect for us to benefit from some of the features, without making as large a financial commitment while we are still a small ops team.
Because of the abilities this product has, it can be pretty overwhelming, so it took a little longer to get this set up for us.
Because of the abilities this product has, it can be pretty overwhelming, so it took a little longer to get this set up for us.
What problems is the product solving and how is that benefiting you?
The ability to set up schedules with a rotating on-call person, and gives us the ability to have reliable notifications from critical services to ensure we're responding when there are issues.
We have several critical services that we are monitoring, some monitors are web checks, others are due to API results, etc. so they are from different systems, and there's some more complicated logic that dictates whether it's a problem or not and we're able to accomplish the alerts we need but only the ones we care about with PagerDuty notifications.
We have several critical services that we are monitoring, some monitors are web checks, others are due to API results, etc. so they are from different systems, and there's some more complicated logic that dictates whether it's a problem or not and we're able to accomplish the alerts we need but only the ones we care about with PagerDuty notifications.
Recommendations to others considering the product:
There are many options out there for similar products, however, our experience has been great and we tested a few others. For the price point and feature set they provide, we don't have any complaints (except for when we get a notification at 2 AM - ha!)
Very useful to notify critical alerts in our environment
What do you like best about the product?
Acknowledge the alert through phone calls and we can integrate the pager duty alerts to Microsoft Teams as well. Tha is really helpfull for us to acknowledge the incident.
What do you dislike about the product?
Some times acknowledge the alert by pressing #4 is not working
What problems is the product solving and how is that benefiting you?
If there is a critical alert and if I'm set to on call for that week, I'm getting the alert through phone calls and messages as well. It easy for me to attend critical alerts and no need to monitor the system every time.
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