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Reviews from AWS customer

5 AWS reviews

External reviews

184 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ritika G.

Reliable and Intuitive Security with Zscaler Internet Access

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I’ve used Zscaler Internet Access, and I found it very reliable. The interface is intuitive, and the security features are strong, protecting users from malware, phishing, and risky websites. Setting it up took some effort initially, but once configured, it consistently worked for both office and remote users. Integration with existing systems was smooth, and scaling up was easy. Overall, it’s a solid solution for keeping internet access secure.
What do you dislike about the product?
I've been using Zscaler Internet Access, and overall, it's a solid cloud-based security solution. It provides robust protection against online threats and ensures consistent security policies across all users, whether they're in the office or working remotely. The setup process was straightforward, and the integration with our existing systems was smooth.

However, there have been occasional instances where internet speeds were slower than expected. This can happen due to various factors, such as network congestion, server distance, or specific configurations. While these instances were infrequent, they did require attention to ensure optimal performance.

Despite these occasional challenges, Zscaler's comprehensive security features and user-friendly interface make it a reliable choice for organizations looking to secure their internet access effectively.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access has solved several key challenges for our organization. It ensures that all users, whether in the office or working remotely, have secure access to the internet and cloud applications without relying on complex VPNs. The platform consistently blocks malware, phishing sites, and other threats, giving our team peace of mind while browsing or using SaaS apps.

It also simplifies IT management by consolidating multiple security functions into a single cloud solution, reducing the need for maintaining on-premises hardware. The globally distributed data centers improve performance, so users experience faster and more reliable access. Overall, ZIA has made internet access safer, more consistent, and easier to manage, benefiting both our IT team and end users.


    pavan m.

Secure, Fast, and Effortless — A Must-Have for Modern Networking Performance

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zscaler Internet Access is its ability to provide enterprise-grade security without slowing down users, regardless of where they are working. The zero-trust approach and cloud-native architecture make managing access and policies extremely simple, while the real-time threat protection and detailed analytics give complete confidence that our network and users are safe. It’s rare to find a solution that balances security, performance, and ease of use so well.
What do you dislike about the product?
Honestly, there’s very little to dislike about Zscaler Internet Access. If I had to mention one thing, it would be that initial policy fine-tuning can take a little time, especially in complex environments with multiple user groups and applications. Once the policies are set, though, everything runs smoothly, and the platform practically manages itself.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access solves the problem of securing internet traffic across a distributed workforce without relying on traditional VPNs or on-premises appliances. It protects users from malware, phishing, and risky websites in real time, while also giving full visibility and control over applications and web traffic. This has benefited us by reducing security incidents, simplifying network management, and improving user productivity, since employees can work safely from anywhere without slowdowns or complicated setups.


    Vishwanath S.

Strong Cloud Security with Some Performance Hiccups

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
its robust security, which is delivered from the cloud to protect users from threats anywhere. Other top benefits include a seamless and fast user experience, as it improves performance by avoiding traditional backhauling
What do you dislike about the product?
Occasional performance issues, such as slow internet speeds and connection drops. Other common criticisms are the complex setup and steep learning curve, potential costs being high
What problems is the product solving and how is that benefiting you?
Solves problems with legacy security by providing secure, cloud-based access for a distributed workforce, protecting against cyber threats and data loss, and simplifying IT operations


    Chiraj P.

iNTERNET

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use, the strategy that was used is so much simple then other products i have discovered
What do you dislike about the product?
nothing as of yet, when i feel like something will be that needs attention, will definitely contact
What problems is the product solving and how is that benefiting you?
Firewall is something that is essential and needed for daily use, not only to protect yourself but also over the Web


    Namrata P.

ffectively protects users, data, and applications anywhere.

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
Provides secure, identity-based access to applications without exposing the network.
What do you dislike about the product?
Sometimes legitimate sites or apps are blocked, requiring manual whitelisting.
What problems is the product solving and how is that benefiting you?
Provides real-time threat prevention and data protection, reducing the risk of malware, phishing, and data breaches.


    Kennie G.

Maximum Security in Navigation and PC to the Internet

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
You can control everything, but above all protect my internet equipment by applying private or public network, security profiles and constant updating.
What do you dislike about the product?
It must manage 2 consoles to manage the equipment and profiles and its URL classification process is very ambiguous, it should be improved considerably.
What problems is the product solving and how is that benefiting you?
Secure browsing against cybercriminals
Web filtering and protection
Secure network and extended firewall
Sambox
Y DLP
This gives greater security to my equipment and employees.


    Sarthak G.

My experience while using zscaler

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
Cloud native architecture is best
Basically zia is fully cloud -deliverd , which means no backhauling traffic to data centres.
What do you dislike about the product?
Zscaler Internet Access can be great for security, but sometimes the aggressive filtering can be a bit overbearing, leading to unnecessary blocks and slowdowns, especially on high-traffic days
What problems is the product solving and how is that benefiting you?
For preventing non relevant sites which are not required for business purposes


    Akshay K.

Recommend Zscaler internet Access.

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and the implimentation with good integration.
What do you dislike about the product?
The latency which can be faced during zscaler internet acess.
What problems is the product solving and how is that benefiting you?
It is providing secure experience on the internet by avoiding malicous websites.


    Surender K.

ZScaler is a must have tool

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
It’s a bundle of security services. ZScaler Internet Access proxies your Internet traffic and runs it through URL content filter lists. ZScaler Private Access puts connection brokers between your clients and servers that hide real IPs from each other and force every server connection to go through a login or SSO process. There are more bells and whistles, but those are the two major biggies.
What do you dislike about the product?
Potential for slower internet speeds due to traffic routing through the cloud, a complex configuration process, a user interface that can be difficult to navigate, and occasional connection issues which can impact user experience, especially when dealing with latency-sensitive applications; additionally, some users may find the extensive feature set overwhelming, leading to underutilization of certain functionalities
What problems is the product solving and how is that benefiting you?
As I am working in a compliance based role. It's crucial to be secure while accessing secured data so, I always use Zscaler to secure my internet connection.


    Anjali J.

User Friendly

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
User Friendly and straight forward. We dont need to be an expert to use it. So simple and automated. Dashboard is very simple and easy working.
What do you dislike about the product?
sometimes it is slow loading. I dont know if it is my optimization problem. But I feel its a bit slowing down some times
What problems is the product solving and how is that benefiting you?
security being a major concern, since gere everything is cloud based security level is high