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Reviews from AWS customer

5 AWS reviews

External reviews

184 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Adavesh M.

Good network security

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Threat detection, suspicious activity detection, fast.
What do you dislike about the product?
It requires specific configuration in Fiddler or similar traffic watching apps to run correctly
What problems is the product solving and how is that benefiting you?
Content filtering, Security


    Abhishek Kumar M.

The Definitive Guide to Zscaler Internet Access: Unveiling Cloud Security Excellence

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
Users often praise Zscaler Internet Access for its comprehensive cloud security, seamless integration, and effective protection against evolving online threats.Additionally, its user-friendly interface, scalability to meet varying organizational needs, and efficient management of internet traffic contribute to the positive feedback. The real-time threat intelligence and global coverage further enhance its appeal as a reliable cybersecurity solution.
What do you dislike about the product?
Some users express concerns about Zscaler Internet Access pricing, as it can be perceived as relatively high compared to other solutions. Additionally, there have been occasional reports of performance issues, although these experiences may vary based on individual setups and configurations.
Furthermore, users have mentioned a learning curve during the initial implementation phase, and occasional challenges in fine-tuning policies to specific organizational requirements. Customer support experiences also vary, with some users expressing the need for more responsive assistance in certain situations.
What problems is the product solving and how is that benefiting you?
I uses Zscaler Internet Access personally, and it is designed to solve cybersecurity challenges for organizations. It benefits users by providing a cloud-based security solution that helps protect against online threats, ensures secure internet access, and allows for the enforcement of security policies. This can lead to improved overall cybersecurity posture, reduced risks of data breaches, and enhanced control over internet traffic for businesses.
Zscaler offers several benefits, including:

Cloud-Based Security: Zscaler provides security services from the cloud, eliminating the need for on-premises hardware and reducing maintenance overhead.

Comprehensive Threat Protection: It offers a range of security features such as web filtering, antivirus protection, sandboxing, and data loss prevention to safeguard against diverse online threats.

Secure Access to Applications: Zscaler ensures secure access to applications, whether they are hosted in the cloud or on-premises, helping organizations embrace digital transformation securely.

Global Coverage: With a widespread network of data centers, Zscaler provides reliable and low-latency access globally, enhancing user experience regardless of geographical location.

User-Friendly Interface: The platform typically offers an intuitive interface for administrators, making it easier to manage and customize security policies according to organizational needs.

Scalability: Zscaler can scale to meet the needs of both small businesses and large enterprises, offering flexibility as organizations grow.

Reduced Complexity: By consolidating various security functions in the cloud, Zscaler simplifies security architecture and reduces the complexity of managing multiple point solutions.

Real-Time Threat Intelligence: Zscaler leverages real-time threat intelligence, enabling quick responses to emerging cybersecurity threats and enhancing overall security effectiveness.

It's important to note that the specific benefits experienced can vary based on the organization's requirements and how well Zscaler is integrated into its overall cybersecurity strategy.


    Information Technology and Services

Best in market for web security

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Its custom categorization and easy use interface to make any changes helps the most.
What do you dislike about the product?
Inability to provide log retention and a bit complex deployment
What problems is the product solving and how is that benefiting you?
It is solving the web security issues involved with the naive employers or internal users who aren't much aware of Internet security and its complications if any unauthorised software or files gets downloaded. prevents access from malicious websites over the internet


    Deepak N.

Review :Zscaler - Zscaler Internet Access (ZIA) Secure Web Gateway

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
single agent for all services like ZIA , ZPA , ZDX.
easy to implemented and good support from customer support.
Zscaler cloud connectivity is very fast.
features like SWG, cloud app control, URL filtering is very impressive.
can be integrated with multiple 3rd party tool.
frequency of use is easy and efficiently achievable.
What do you dislike about the product?
slack integration is not available.
specific user logs insight is not proper
What problems is the product solving and how is that benefiting you?
work from anywhere is achievable with proper security.
lateral movement and castle and moat problem is solved


    Jennifer C.

Solution to safeguard our network against cyber threats

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
Zscaler is an helpful tool. It safeguards our organizations applications. Frequently updates its software. Its an asset for businesses.
What do you dislike about the product?
At times Zscalers blocking of websites and applications is frustrating particularly when they pose no harm. This restriction impede productivity and limit access to resources that are useful.
What problems is the product solving and how is that benefiting you?
Zscaler Cloud Security Platform is providing threat protection and secure internet access. It is eliminating the need for, on premises security appliances.


    S Azeem

Reduces cyberattacks and helps to focus on granular things

  • October 12, 2023
  • Review from a verified AWS customer

What is our primary use case?

Zscaler Internet Access provides customers with the internet. We can easily integrate policies.

How has it helped my organization?

The solution has reduced cyberattacks.

What is most valuable?

We can focus on a granular level of things.

What needs improvement?

Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs.

For how long have I used the solution?

I have been working with the solution for one and a half years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

Zscaler Internet Access is scalable.

How are customer service and support?

Zscaler Internet Access has good tech support.

What's my experience with pricing, setup cost, and licensing?

The tool is moderately priced.

What other advice do I have?

I rate the product a nine out of ten.


    Facilities Services

Seamlessly works in the background

  • September 30, 2023
  • Review provided by G2

What do you like best about the product?
No constant logins, stays running once activated and handles all internet traffic preventing unwanted sites on network.
What do you dislike about the product?
I do not have anything I really dislike about Zscaler
What problems is the product solving and how is that benefiting you?
Previous systems had been problimatic as they had blocked our proprietry applications and caused issues for our customers.


    Nathan S.

Used in Large Company Environment for Security

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
Seemless integration to current systems in place.
What do you dislike about the product?
The popups that advise that the software is working in the background.
What problems is the product solving and how is that benefiting you?
Provides security while using the internet while blocking sites that are not necessary.


    Mechanical or Industrial Engineering

I feel working in a safe environment

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
Detects, prevents, and mitigates cyber threats, safeguarding systems, data, and user privacy from malicious attacks
What do you dislike about the product?
Can potentially generate false alarms while using in everyday work
What problems is the product solving and how is that benefiting you?
Protects data, prevents breaches, ensures business continuity


    Arnab

An easy-to-deploy product that is highly scalable and has a vast number of use cases

  • June 20, 2023
  • Review from a verified AWS customer

What is our primary use case?

The use cases of the solution are vast. CASB is a part of the product.

How has it helped my organization?

The solution has policies that work on client connectors. It’s pretty decent.

What is most valuable?

SSL inspection is a valuable feature.

What needs improvement?

The tool should improve the predefined dictionaries. The product should focus on improving its current features. They are good, but they need a lot of polishing.

For how long have I used the solution?

I have been using the solution for almost a year. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten.

What do I think about the scalability of the solution?

The scalability of the tool is pretty good. I rate the scalability a nine and a half or ten out of ten.

How are customer service and support?

The product must improve its support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. The solution is deployed on the cloud.

What was our ROI?

I see an ROI on the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is decent, but it is not that low. If we need any extra features, the price will increase.

What other advice do I have?

People wanting to use the solution must not rely much on predefined dictionaries. I would recommend the product to others. Overall, I rate the product an eight out of ten.