Zscaler Internet Access (ZIA)
Zscaler, Inc.External reviews
161 reviews
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External reviews are not included in the AWS star rating for the product.
Securing the Cloud with Zscaler: Pros, Cons, and Real-World Insights
What do you like best about the product?
I’ve been using Zscaler for a while now, and what I like most is how simple and effective it is. It’s completely cloud-based, so there’s no need to manage hardware or deal with complex VPN setups. The Zero Trust approach is a big plus because it feels much safer—users only get access to what they need, and nothing else. Customer support is generally good.
Performance-wise, it’s great. Apps like Microsoft 365 and Zoom run smoothly without the usual lag you get with traditional VPNs.
Performance-wise, it’s great. Apps like Microsoft 365 and Zoom run smoothly without the usual lag you get with traditional VPNs.
What do you dislike about the product?
One major drawback of Zscaler’s Secure Web Gateway (SWG) is the lack of activity-based controls. It mostly works on an allow-or-block model for URLs or categories, but you can’t easily define policies for specific actions, like:
Allow browsing but block downloads
Allow login but block file uploads
Allow viewing but restrict posting or commenting
Allow browsing but block downloads
Allow login but block file uploads
Allow viewing but restrict posting or commenting
What problems is the product solving and how is that benefiting you?
Zscaler helps us secure remote and hybrid teams without using old-school VPNs or hardware. It gives direct, secure access to apps through a Zero Trust model, which means less risk and no unnecessary network exposure. For us, this means stronger protection, easier policy management, and a smoother experience for apps like Microsoft 365 and Zoom
Effortless to Use and User-Friendly
What do you like best about the product?
As a long-term supplier for a major global corporation, we use Zscaler Private Access (ZPA) daily to access their internal tools and environments. The experience is a quantum leap over the traditional VPN access we use with other clients.
What do you dislike about the product?
While the daily use is smooth, when a problem does occur, it's a real pain point, especially for external users who don't have visibility into the client's internal network.
What problems is the product solving and how is that benefiting you?
Instead of granting me broad network access Zscaler allows my client to give me least-privilege access directly to the few specific applications I need to do my job.
Always Connected Without VPNs, But Noticeable Speed Slowdown
What do you like best about the product?
What I appreciate most is that I no longer have to deal with VPNs. With Zscaler, I can stay connected at all times, regardless of my location, without any additional hassle. It also eliminates the need for extra firewall and security licenses, which helps save both money and time.
What do you dislike about the product?
When using Zscaler, I have noticed that internet speeds can decrease by about 10% to 15%. Additionally, Zscaler may reduce overall network performance in order to prioritize security.
What problems is the product solving and how is that benefiting you?
Zscaler offers a cloud-based, zero-trust cybersecurity platform that strengthens security and helps control expenses. By using this solution, organizations can become more agile and avoid the higher costs often linked to traditional network infrastructures.
Cloud-Native Security with Advanced Threat Protection—No Hardware Hassles
What do you like best about the product?
Zscaler Internet Access is liked because of advanced features such as Cloud-Native architecture no hardware or appliances to manage or patch & Advanced threat protection via SSL decryption, sandboxing and DLP rules.
What do you dislike about the product?
There are not many things to dislike about this product but few of them are complex troubleshooting, SLL encryption break the application and Licensing & pricing is confusing.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access is helping us achieving Legacy Network Security Architectures, Distributed Workforce + Cloud Apps and Cost, complexity and Scalability.
Zscaler Internet Access providing great security functionality
What do you like best about the product?
ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale.
What do you dislike about the product?
The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA
What problems is the product solving and how is that benefiting you?
ZIA provides secure connectivity to users at all times from any location through a cloud based access solution.The secure web gateways allow for easy routing enforcing zero-trust security policies on all internet traffic, regardless of user location. It is benefiting us as it now no longer need complex hardware proxies and can redirect network traffic through ZIA, providing centralized management of internet traffic. It has good security features such as secure web gateway, cloud access security broker, data loss prevention, firewall, threat detection, and SSL inspection.
Reliable Cloud Security, but Setup and SSL Inspection Can Be Challenging
What do you like best about the product?
Zscaler Internet Access stands out for its reliable, cloud-based security and performance that remains consistent for all users, no matter where they are located. By shifting all security functions to the cloud, it eliminates the need for traditional, often sluggish security hardware. This approach ensures a smooth and seamless experience, whether you are working in the office or remotely.
What do you dislike about the product?
What I find most challenging is the complexity involved in the initial setup and managing policies. Additionally, there are occasional instances of latency or slowdowns, particularly noticeable when full SSL inspection is enabled.
What problems is the product solving and how is that benefiting you?
Traditional security approaches required directing all user traffic back to a central corporate data center, often referred to as the "hub," using a VPN so that an on-premises firewall could inspect it. However, this method becomes ineffective when users are distributed across various locations, such as remote sites or branch offices, and when applications are hosted in the cloud, like with SaaS solutions.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
Zscaler Eases Security Concerns and Reduces Cyber Attack Risks
What do you like best about the product?
With Zscaler, you can put security worries caused by poorly configured gateways out of your mind. It helps lower the chances of cyber attacks and phishing attempts, making your online experience more secure.
What do you dislike about the product?
The only drawback is that the latency and internet speed takes a hit due to additional layers of security and processing.
The configuration part tends to be more complex which might be an issue for many other people.
The configuration part tends to be more complex which might be an issue for many other people.
What problems is the product solving and how is that benefiting you?
It is solving the problem that many big enterprises faces.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Great Zero Trust Security and Speed, but Connectivity Issues Persist
What do you like best about the product?
Cloud-Native Zero Trust Architecture, built on a Zero Trust model. lightning-fast internet and SaaS access and AI-Powered Threat Protection. Data Loss Prevention & Sandboxing
What do you dislike about the product?
Connectivity Issues it often experience internet disconnections or fluctuations in speed , especially during unstable network conditions and report slow performance.
What problems is the product solving and how is that benefiting you?
It is secures access to cloud services like Office 365, salesforce, and AWS , ensuring compliance and preventing unauthorized access and reduces the need for multiple point solutions and lowers maintenance overhead.
Should try with Secure Product Zscaler Internet Access
What do you like best about the product?
The simplified and flexible implementation process of Zscaler Internet Access is what I enjoy most about it, particularly in distributed or hybrid environments. As an implementation engineer, I value how ZIA's transition to a cloud-native, proxy-based model removes the hassle of setting up and maintaining conventional security appliances.
What do you dislike about the product?
I don't have much about Zscaler Internet Access. It could further improve by adding more improve advanced security features.Sometimes it slows down browsing or causes delays when loading websites.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access solves issues like unsafe internet access, data leaks, and cyber threats by moving security to the cloud. This gives me faster and safer browsing and access to online resources from anywhere, without worrying about attacks or data exposure.
Effective Data Protection and User Control with Zscaler
What do you like best about the product?
well, in our organization data protection is very important and with Zscaler makes it possible with not much effort. also one big advantage it has is control it provides. user activity can be monitored quite clearly. this helps avoid lot of misunderstandings.
What do you dislike about the product?
okay so there isn't really much to say but I still got few things to point out. first is it's use. it can be a little complex for some people(at first it was for me). also I remember how hard it was initial setup. I remember my colleagues getting little frustrated. but in the end everything resolved.
What problems is the product solving and how is that benefiting you?
well, as I sad most beneficial is that it provides security. before Zscaler my organization were using basic VPNs which were complicated and not very affective. also i remember before Zscaler me and my colleagues had a problems working from home or when we were out of city, but that problems seems to be solved with Zscaler.
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