Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Super excited!
What do you like best about the product?
It is super helpful and easy to use. It's a great tool.
What do you dislike about the product?
Nothing so far. Salesforce Cloud works like we want it to.
What problems is the product solving and how is that benefiting you?
It creates tickets and fills in the customer information.
Good
What do you like best about the product?
Use sales cloud a lot and loving it so far some feature are complicated but ok to use
What do you dislike about the product?
It has some data limits which keeps biting us and have to purchase more data limits
What problems is the product solving and how is that benefiting you?
Works well
Opportunity Process in relation to AI seems commending
What do you like best about the product?
Opp Process in relation to AI seems commending and we would be keen to enable it soon
What do you dislike about the product?
No, Opp Process in relation to AI seems commending
What problems is the product solving and how is that benefiting you?
Reduce manual
Effort
Effort
Sales cloud is such a flexible product
What do you like best about the product?
Products/ managing sales pipelines and reporting on potential revenue
What do you dislike about the product?
Not a fan of the quotes process , it's very limited
What problems is the product solving and how is that benefiting you?
Keeping track of leads, opportunities and managing productivity
good for sales process
What do you like best about the product?
leed process is really good
leed assignment is wow
leed assignment is wow
What do you dislike about the product?
nothing is dislike to use salesforce sales cloud
What problems is the product solving and how is that benefiting you?
the sales process is easliy
Very user friendly and very adaptable to business needs
What do you like best about the product?
Adaptability. The system is standardized yet can be tailored for any type of business.
What do you dislike about the product?
Training new employees can at time be difficult
What problems is the product solving and how is that benefiting you?
The new AI products will help our sales team improve their productivity when it comes to emails and data entry.
Sales cloud has allowed my org to sell in a more efficient manner.
What do you like best about the product?
Sales Cloud, and Salesforce in general allows for a centralized hub for all data.
What do you dislike about the product?
There aren't too many downsides. The only downside can be the price associated with Salesforce but that comes with any software you use.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to use our data to analyze the likelihood of a sale occurring.
Great featue
What do you like best about the product?
Transformational product for what we do in executive education
What do you dislike about the product?
Talent in salesforce is tough to find but if you can find it it's great
What problems is the product solving and how is that benefiting you?
Executive education
Customer 360 on your fingertips
What do you like best about the product?
Salesforce is amazing. Everything on your fingertips. Innovation three times a year. SF listens to their customers and partners and brings in progress on the platform. Easy to customize and develop.
What do you dislike about the product?
Well, sometimes the developer experience could be better. For example the idea of how the metadata is structures is good but not perfect. This makes deployments sometimes difficult.
What problems is the product solving and how is that benefiting you?
Provide a 360 view of all customers and provide a great tool in all areas like marketing, sales, service, support, etc
Review
What do you like best about the product?
Creating Efficiency with routing, timing & opportunities
What do you dislike about the product?
It would be helpful to pull in CRM details for suggestions of next best engagement
What problems is the product solving and how is that benefiting you?
Creating efficiencies in routing for sales reps
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