Agentforce Sales
Salesforce, Inc.Reviews from AWS customer
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Salesforce
What do you like best about the product?
360 customer view. Automation is fabulous. Cant wait to build my first Agent!!
What do you dislike about the product?
No downside to Salesforce Sales Cloud. Great product.
What problems is the product solving and how is that benefiting you?
Email Automation. Capturing lead. Opportunities
Transforming our business
What do you like best about the product?
Easy to use, intuitive and customizable.
What do you dislike about the product?
There are lots of different versions and adding on additional capabilities such as in our case the Einstein capabilities and digital engagement can result in a high cost for a small company like us
What problems is the product solving and how is that benefiting you?
Being able to have an accurate view of our pipeline plus 360 view of our clients
Salesforce cloud will help you sell
What do you like best about the product?
Sales cloud gives you all the tools you need to deliver what is needed to prospects.
What do you dislike about the product?
Nothing I can think of. Salesforce is very customizable so it can be tuned to work for all users.
What problems is the product solving and how is that benefiting you?
Keeping track of leads and guiding you all the way to opportunity win.
Perfection at first login!
What do you like best about the product?
No sales process? No problem! For sales teams struggling with a consistent process, Sales Cloud has default setup yoi can use from day 1. The most helpful thing is customization is not required.
What do you dislike about the product?
It's a robust tool and can seem overwhelming. But unused features can be hidden or turned off.
What problems is the product solving and how is that benefiting you?
Advanced Opportunity management and easily capturing ROI when used with Campaigns.
Sales Cloud
What do you like best about the product?
Assist our team in creating a comprehensive customer view while enhancing sales performance.
What do you dislike about the product?
AAR connections are challenging with the platform.
What problems is the product solving and how is that benefiting you?
Customer 360
Connection
Connection
User friendly!
What do you like best about the product?
I love how it incorporates necessary data in a user friendly platform
What do you dislike about the product?
Sometimes it can feel tedious with the clicks
What problems is the product solving and how is that benefiting you?
Collecting data and integrating with CPQ
Really recomend
What do you like best about the product?
The flexibility to configure and use the solution.
What do you dislike about the product?
The continuous uodate critical components
What problems is the product solving and how is that benefiting you?
Unifying the front end for the vendors.
Salesforce maps is a gamechanger.
What do you like best about the product?
The ability to map donors close to preserves and target them for support.
What do you dislike about the product?
Nothing that i have found to dislike about the product.
What problems is the product solving and how is that benefiting you?
Allows us to segment donors in a meaningful way.
The best solution for B2B companies
What do you like best about the product?
New features like Agentforce. Customer 360 view and all information in one place
What do you dislike about the product?
I love everything. i don't have anything to say here
What problems is the product solving and how is that benefiting you?
Opportunity management
Great service! Great tool!
What do you like best about the product?
It helps my reps be efficient. We have increased our lead time significantly.
What do you dislike about the product?
Nothing yet! Still learning the ropes with all the capabilities but like how easy it is to integrate with other tools.
What problems is the product solving and how is that benefiting you?
It is our one stop shop for our sales reps.
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