Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Navigate and Highly Configurable for Account & Opportunity Updates
What do you like best about the product?
Easy to navigate, configurable and easy to update account/opportunity info
What do you dislike about the product?
Our salesforce sales cloud can be slow to load when navigating to accounts/opportunities.
What problems is the product solving and how is that benefiting you?
Easily can see account activity, details and more.
Easy to Use and Secure—Helps Me Understand Customers Better
What do you like best about the product?
It’s easy to use, and the information feels safe, so I have a better understanding of the customer.
What do you dislike about the product?
I don’t like that, for Colombia, there isn’t a telephone box.
What problems is the product solving and how is that benefiting you?
It helps me understand my customers better, and it allows our relationship to improve and sales to grow.
Streamlines Lead Management, Needs UI Improvements
What do you like best about the product?
I like that Salesforce Sales Cloud allows me to make necessary information corrections and update fields easily. It integrates with other tools like LinkedIn and Pitchbook, which I use every day, and helps organize leads in multiple ways. I find the 'one-click' access to leads detail pages on partner tools very convenient, as it reduces the time I spend researching the same information on other platforms.
What do you dislike about the product?
When creating reports or a list, it's still a bit complicated. The user interface is not so friendly, and on the tabs, you can't filter out directly through them if you need to narrow down the list.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me track my territory leads, make necessary information corrections, and update fields. It integrates with LinkedIn and Pitchbook, providing one-click access to lead details, reducing research time, and organizing leads in multiple ways.
One of the Best CRM Platforms in the Industry
What do you like best about the product?
Salesforce sales cloud is one of the best CRm platforms in the industry
What do you dislike about the product?
The cost is very high and extra features are more chargeable
What problems is the product solving and how is that benefiting you?
customising the platform as per the brands needs and requirements
Feature-Rich Deal Tracking That Helps Sales Teams Collaborate
What do you like best about the product?
Loaded with functionality for my sales team to track and manage deals collaboratively across organization.
What do you dislike about the product?
Overwhelming amount of functionality and modules can sometimes create inefficiency if dashboard is not setup with most frequently used modules.
What problems is the product solving and how is that benefiting you?
Tracking and management of prospects and deals, along with reporting, allow our organization to run efficiently, with line-of-site into all aspects of sales/customer interactions.
All Client and Case Info in One Place—Easy Tracking and Organization
What do you like best about the product?
it keeps all client and case information in one place. it is easier to track interactions, manage tasks, and stay organized while working with different clients.
What do you dislike about the product?
sometimes feel complex, especially when navigating different features or entering detailed information.
What problems is the product solving and how is that benefiting you?
managing and organizing client information and tasks in one system. This benefits me by making it easier to track cases, follow up with clients, and keep accurate records of services provided.
Easy to Use, Seamless Cross-Platform Work Between Mobile and Cloud
What do you like best about the product?
Ease of use, and the ability to work cross-platform between mobile and cloud.
What do you dislike about the product?
It would be great if there were an option to add APIs, even if it came at an additional cost for the entry-level platforms. That would make it much easier to import data from third parties.
What problems is the product solving and how is that benefiting you?
It allows me to track clients and identify potential new ones who would be interested in our services. It also lets me work seamlessly from the initial enquiry through to delivery.
Easy to Use with All the Lead Info I Need
What do you like best about the product?
The ease of use and availability of all the lead info I require easily.
What do you dislike about the product?
It can be slow sometimes. Dont have the ability to generate reports or personalised filters.
What problems is the product solving and how is that benefiting you?
All my leads in one place, and their status. Integration with Clari also helps.
Effortless Tracking, Stellar Reporting
What do you like best about the product?
I think the fact that Salesforce Sales Cloud is very intuitive is great because you don't need a lot of training to understand it. It's very easy to update and track information. I really value the feature for creating opportunities since it helps with keeping records of sales data. I also like that it connects to Outlook, allowing me to track email threads and know the history for upcoming renewals.
What do you dislike about the product?
I think there's a lot of information and a lot of back end that is not that useful. Additionally, sometimes there are windows that need updating, so there's one time a month where you cannot input anything onto Salesforce because it won't be captured.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to keep track of opened sales opportunities and update their status, streamlining reporting and tracking sales data all in one platform.
Easy to Use, Highly Customizable Salesforce with Seamless Integrations
What do you like best about the product?
Salesforce is easy to use, and the customization available for new fields allows my organization to track, filter, and report on exactly what is important to us. It also integrates seamlessly with the other software in our tech stack.
What do you dislike about the product?
Given the large amount of data and customization, load times can be a little slow.
What problems is the product solving and how is that benefiting you?
Salesforce has all the information, gathered from everyone who interacts with customers, all in one place. I can also find historical information, contact information, and anything else I need to manage my relationships with leads/customers.
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