Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,025 reviews
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Powerful and Feature Rich Platform that Enhance CRM, but Complex Set up
What do you like best about the product?
Salesforce Sales offers robust and dynamic CRM measures, that makes it effective to manage all opportunities and lead
We experience scalability and easy customization from the app, allowing us to tailor our dashboards and workflow
Salesforce issues a perfect integration suite or support with thousands of marketing apps
We experience scalability and easy customization from the app, allowing us to tailor our dashboards and workflow
Salesforce issues a perfect integration suite or support with thousands of marketing apps
What do you dislike about the product?
Salesforce Sales has a systematic and comprehensive learning plan that exceeds new users abilities
Setting up Salesforce Sales demands more administrative support and time
Setting up Salesforce Sales demands more administrative support and time
What problems is the product solving and how is that benefiting you?
Salesforce is a significant approach that centralize our sales data and brings a 360 view of our clients
Our lead management has significantly improved and more automations are made
The visibility support from the helps us on conducting forecasting
All sales operations are quality and scalable
Our lead management has significantly improved and more automations are made
The visibility support from the helps us on conducting forecasting
All sales operations are quality and scalable
Great CRM for
What do you like best about the product?
Simple integration with other services/solutions, easy to learn as an IC, reporting can be created on the fly as needed.
What do you dislike about the product?
Can be overly architectured if unskilled Ops team members are left to their own devices.
What problems is the product solving and how is that benefiting you?
It allows me to manage all details and context related to opportunities for existing and prospective clients in one place.
Build your own sales app
What do you like best about the product?
Salesforce sales cloud is also used for making your own companies requirement wise customizing application at some level of knowledge on Salesforce sales cloud objects. Also we can adjust layouts according to our requirements to only see useful fields on page.
What do you dislike about the product?
Customizing sales cloud requires at some level of Salesforce trailhead training knowledge. You have to learn first.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is useful for managing lead and opportunities within a account page to analyse Sales engagement with their reports and dashboards features to make report and analyze Sales for past years. You can also make custom objects for your organization requirements use specific data.
Salesforce Sales Cloud is the best Sales 360 cloud based solution in the market
What do you like best about the product?
It has a completed 360 view related to the complete Sales process
What do you dislike about the product?
No, there is such thing to dislike about the Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Sales cloud has all the relevant objects already setup for the quick start also it has tools like Flows and Processes to start the journey without too much code.
a great integration of all my daily tasks
What do you like best about the product?
Is the platform I open first thing in the morning and the last I close in the afternoon. I check my sales, my client's info, feedback on each meeting, useful information on every aspect of my business. It is very easy to use and it integrates perfectly with other platforms. Customer support is easy to access, they are friendly and fast. I use salesforce everyday, it more than my notbook or my agenda, is mi assitent
What do you dislike about the product?
There are some integrations with macropoint that sometimes don't get the write info, the macropoint confuses the truck and trailer number with the cellphone number, so is unable to track. It does not happen all the time thou
What problems is the product solving and how is that benefiting you?
it helps me and my company to have all the info in one place. All the customer data, feedback on each interaction, sales, opportunities and more. The dashboards allow all the users to know how the day and month is going in real time.
Powerful tool for managing customer data
What do you like best about the product?
As a tester, i like Salesforce Sales Cloud keeps all customer data workflows in one place. It's easy to test processes end-to-end and ensure data flows are working correctly.
What do you dislike about the product?
Some features feel complex at first and take time to get used to.
What problems is the product solving and how is that benefiting you?
It centralized information, improves process visibilty, and makes it eaiser to validate workflows during testing.
Great tool
What do you like best about the product?
The control of sales and the sales process itself is maintained
What do you dislike about the product?
for the moment it is a very practical tool
What problems is the product solving and how is that benefiting you?
I centralize the information of clients, leads, the sales process, sales projection
super but little bit time consuming to learn
What do you like best about the product?
The reports are detailed, good appearance , can be login from any where
What do you dislike about the product?
need focused training, time consuming to learn
What problems is the product solving and how is that benefiting you?
it shows detailed picture of transaction,it makes more organised
My Go-To CRM for Daily Operations - Best tool to manage your accounts
What do you like best about the product?
As someone who lives and breathes in Salesforce every single day, thia platform's sheer power and customizability are what I appreciate most. The ability to build custom objects, automate complex workflows with Flow, and create detailed reports and dashboards is a game-changer. It's not just a CRM; it's a flexible business operating system that can be molded to fit almost any process. The analytics tools, especially, are top-notch and give me real-time insights into our sales pipeline and customer data.
What do you dislike about the product?
It requires a dedicated admin or team to manage the platform effectively, and small changes can sometimes have unintended consequences.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has been a game-changer for our team. It has solved our biggest challenge of fragmented data by creating a single, centralized hub for all customer information. This has eliminated the need for messy spreadsheets and allowed us to streamline our entire sales process. The automation of tedious tasks and the ability to gain instant insights from reports has freed up valuable time, allowing us to focus on building stronger customer relationships and closing more deals. It's the central nervous system that keeps our sales operations organized, efficient, and highly effective.
Heavy system but can do it all
What do you like best about the product?
tracking metrics, keeping notes, managing pipeline, follow ups, prospecting, velocity, lots of integrations and network of 3rd party providers
What do you dislike about the product?
too complex, lots of fields/complexities, many departments add things to the sales environment
What problems is the product solving and how is that benefiting you?
keeping sales pipeline organized, closing late stage deals, prioritizing leads with scoring
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