Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,029 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Versatile Platform For Marketing
What do you like best about the product?
It's been great for managing patient relationships and in promoting growth of our practice.
What do you dislike about the product?
The onslaught of emails I received when I first signed up for Salesforce.
What problems is the product solving and how is that benefiting you?
Being able to tailor campaigns to specific audience behaviors, demographics, or purchase history, which has resulted in more relevant messaging and stronger ROI for our practice.
Good overall
What do you like best about the product?
very customizable and has everything you need
What do you dislike about the product?
not easy on the eyes. looks like last time the ui was updated was in the year 2000
What problems is the product solving and how is that benefiting you?
tracking everything so i dont forget things
Streamlines the sales lead generation and management
What do you like best about the product?
I liked the ease of use and how it made my sales management easier and more efficient leaving me more time to sell
What do you dislike about the product?
It took time to learn the system and we had issues with set up
What problems is the product solving and how is that benefiting you?
Management of leads
Powerful Salesforce Integration, Steep Learning Curve
What do you like best about the product?
I love how Salesforce Sales Cloud offers seamless integration with Salesforce Marketing Cloud, allowing me to easily sync contacts and leads and create effective outbound campaigns. It’s incredibly beneficial for engagement, prospecting, and generating new business opportunities. Additionally, the scalability into other Salesforce clouds, such as OMS and Service Cloud, is instrumental in maintaining communication between systems and fostering new opportunities within the organization.
What do you dislike about the product?
I experienced a steep learning curve when first setting up Salesforce Sales Cloud, making it difficult to manage initially. Additionally, the interface is not very intuitive for new users, and the navigation feels cluttered.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage contacts, accounts, email campaigns, and new business opportunities. It integrates with Salesforce Marketing Cloud for seamless email communication and campaign management, enabling easy prospecting and engagement.
Salesforce sales cloud review
What do you like best about the product?
It is really powerful, easy to customize, and user-friendly
What do you dislike about the product?
somestimes is easy find errors specially in the integrations, language UX translation is not the best
What problems is the product solving and how is that benefiting you?
help to qualify potential leads, track sales rep interatacion, good buisness data vsibility
Enterprise ready software for your business
What do you like best about the product?
It features a lot of functionalities out-of-box
What do you dislike about the product?
The initial implementation might take time.
What problems is the product solving and how is that benefiting you?
Salesforce organizes large amounts of sales data into visually appealing dashboards, making it simple to understand the current state of your business.
Salesforce Sales Cloud
What do you like best about the product?
I like the 360-degree view as how it consolidates all customer data into one place, doing away with repetitive tasks, pipeline visibility into deals, forecasts & bottlenecks. It can easily integrate with Outlook, Marketing automation platforms so it is truly an ecosystem than just a CRM. It also has mobile accessibility.
What do you dislike about the product?
The learning curve can be overwhelming & with too many fields, reports or integrations, system can become cluttered and slow. The customizations if done deeply, often requires developer resources or costly add-ons.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the problem of fragmented customer data, manual processes, and lack of pipeline visibility. For me, biggest benefit is it helps me focus on building stronger client relationships and closing deals faster with real-time dashboards and automation.
Essential Tool for Real Sales-Marketing Alignment
What do you like best about the product?
I appreciate how it effortlessly connects marketing activities with sales follow-up. I can easily view real-time engagement history right on lead which gives me a clear picture of the prospect's journey.
What do you dislike about the product?
The main difficulty lies in the initial complexity and the overhead required to get started. And it can be quite costly, especially for small to mid-sized businesses.
What problems is the product solving and how is that benefiting you?
The platform solves a core business problem of lacking prospect visibility and data transparency. By automating our entire lead-to-opportunity process and delivering real-time prospect engagement data, we have not only improved the quality of leads but also enhanced the personalization and effectiveness of every sales interaction.
Intuitive and organized
What do you like best about the product?
That you can personalize your menu and you can filter a lot of information.
What do you dislike about the product?
Sometimes it seems that it takes some time to load, besides that nothing.
What problems is the product solving and how is that benefiting you?
Organizing our ticketing system and helping us keep track of our clients and their needs. Plus making our dealines more accurate.
Like a semi truck--takes a minute to get started but super powerful once you've got momentum.
What do you like best about the product?
Powerful options and great features available for all team levels, which was been helpful when people switch to different departments within our company. It doesn't feel like you have to learn an entire new ecosystem each time there's movement because it can do so much.
What do you dislike about the product?
I feel like it took our team quite a bit of time to adopt, as the learning curve was steeper than anticipated.
What problems is the product solving and how is that benefiting you?
Salesforce has been great for automating tasks--to the point where we often forget how much time we've saved compared to what we were doing before. Centralizing all of our data into one platform has been a game changer as well.
showing 1 - 10