Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Complete Customer Data in One Place That Boosts Sales Team Productivity
What do you like best about the product?
It provides complete customer information and stores the data in one place, which helps sales teams understand customers in a better way. It also improves team productivity by making it easier to track leads from the start through conversion.
What do you dislike about the product?
Salesforce Sales Cloud is costly, and small companies may find it hard to afford. It also has a large number of features, which can feel confusing for a first-time user.
What problems is the product solving and how is that benefiting you?
Easy access to customer history enables faster communication, saves time, improves productivity, and reduces human errors.
Nice Interface for Managing Leads and Customers
What do you like best about the product?
The interface and the way it manages the leads and customers is something that I'll say is nice
What do you dislike about the product?
Sometimes i find it difficult to use but I'm getting used to it
What problems is the product solving and how is that benefiting you?
It's solving the problem related to managing our customers, creating custom pipelines and generating leads
SF = a DREAM come true for Busy Professionals *Clean, Flexible Data Storage and Organization
What do you like best about the product?
I really like the multiple ways you can store, save, and sort data, and how it all stays clean and well organized.
What do you dislike about the product?
Some rules apply here. There are so many options that it can lead to analysis paralysis if you’re not aware of the breadth and depth of Sf.
What problems is the product solving and how is that benefiting you?
Organizing my candidates and opportunities is much easier now. Without SF, my pipeline is a mess. The system feels like a super-organizer built around my recruiting needs, which helps me maximize what I love doing most—recruiting—rather than getting bogged down in old, antiquated systems.
Sales Cloud Delivers Full Customer Journey Visibility with Top-Notch Integrations
What do you like best about the product?
Sales Cloud helps us see every interaction and touch point in the customer journey, and the integrations with other platforms are top notch.
What do you dislike about the product?
There is nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping us assign tasks to account managers, view follow up, and see who is interacting with our campaigns.
Connects Owners, Customers, and HQ Seamlessly
What do you like best about the product?
This platform connects our owners, customers and issue to headquarters so we can view the details across the board.
What do you dislike about the product?
Sometimes reporting doesn’t pull accurately.
What problems is the product solving and how is that benefiting you?
Having our orders, owners and customers all
In one place
In one place
Everything in One Place, But the Interface Needs Work
What do you like best about the product?
Keeping everything in one place is what it does best
What do you dislike about the product?
The interface does not provide the ability to easily update pipeline
What problems is the product solving and how is that benefiting you?
Knowing what is happening across all the sales org. This allows all of the sales people to not step on each others toes
Intuitive, Easy-to-Learn GUI, but Ticket Volume Creates Extra Work
What do you like best about the product?
the GUI is super intuitive and easy to learn
What do you dislike about the product?
how fast i get tickets an extra work from my partners
What problems is the product solving and how is that benefiting you?
no need for crm server on premises and you can use it on the go with ease
Structured Pipeline Tracking and Powerful Reporting in Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud makes pipeline tracking and opportunity management extremely structured and transparent. The reporting and dashboards give clear visibility into sales performance, while the automation features save significant manual effort. It’s reliable, scalable, and works well for growing teams.
What do you dislike about the product?
The platform can feel complex and overwhelming at times, especially for new users. Customization often requires significant setup effort, and costs can increase quickly as you scale. The interface also has a learning curve compared to simpler CRM tools.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps centralize customer data, pipeline visibility, and sales activities in one place. It reduces manual tracking, improves forecasting accuracy, and gives better control over opportunities. This leads to more structured sales execution and clearer performance insights.
Salesforce Makes Incident Tracking Easy
What do you like best about the product?
Salesforce is our main source for tracking incidents, and it makes our work easier overall.
What do you dislike about the product?
So far, everything seems to be working well for me. I haven’t run into any issues with using it.
What problems is the product solving and how is that benefiting you?
Creating an incident is much easier, and it serves as a tool where we can also write our comments and remarks about the adjustments we have made.
worthful CRM Software
What do you like best about the product?
I like most about this is its mobile access feature as it allow me to access salesforce sales cloud software from site which are located remotely and access data within no time which help me to report data on time and when required. Dashboards helps to followups and keep track of assign/ pending tasks.
What do you dislike about the product?
Somtimes its feels very slow to update things. Required high speed internet. Also observed difficulty to access this software features in early stage.
What problems is the product solving and how is that benefiting you?
when i completely understood all features of this, its benefited me to improve my pms records as i am able to update all task in time and even i am able to improve lots of this using its reports and data visualization, customization, etc. Also its help me to stay connected with office staff and coordinate with them using centralized dashboard.
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