Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,029 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly and Easy to Learn—Salesforce Exceeds Expectations
What do you like best about the product?
Salesforce is designed to be very user friendly and makes it easy for the user to learn the software at a fast and efficient pace.
What do you dislike about the product?
There is not anything I dislike about Salesforce. The software is great.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of customer and contract organization. The software benefits our company greatly by giving us organization tools and a user friendly layout for us to navigate our customers and various sales.
Effortless File Storage and Access—Loving Everything So Far
What do you like best about the product?
It is very easy to store my files and access them
What do you dislike about the product?
Right now, I like everything about it. It is very easy to use especially for customer support and it is reliable for frequent use
What problems is the product solving and how is that benefiting you?
It is helping store and retrieve my data securely
Boosts Productivity with Automation, But Pricey and Complex for Small Teams
What do you like best about the product?
The ease of automating mundane tasks like data entry and routine follow ups has lead to an increase in productivity. Apart from that features supporting lead management and pipeline tracking are awesome.
What do you dislike about the product?
It has steep learning curve apart from a hefty cost which might not be feasible for smaller organizations.
What problems is the product solving and how is that benefiting you?
Lead management and pipeline tracking and integration with other tools like mail box etc.
Effortless Setup and Organization with Salesforce
What do you like best about the product?
I love how easy it was to set up Salesforce Sales Cloud, as I was able to navigate it effortlessly right from the start. I appreciate the organization it brings to our operations, particularly in keeping track and managing sales leads efficiently. The platform's ability to streamline contact information is incredibly useful, allowing my team to access vital client details quickly. I also value the seamless integration with other software like Sage 100, which enhances our workflow. Furthermore, the ease of use and the capability to check in from multiple locations are standout features that significantly enhance our operational flexibility.
What do you dislike about the product?
I would prefer if there were more easily accessible training resources.
What problems is the product solving and how is that benefiting you?
I use the product to keep everything organized, allowing my team to easily look up sales leads, enhancing efficiency.
Dynamic Dashboards and Real-Time Insights Make Sales Cloud Stand Out
What do you like best about the product?
We like the Sales Cloud’s reporting and dashboard capabilities the most. It provides dynamic dashboards that give real-time visibility into performance metrics.
What do you dislike about the product?
It is a very powerful tool, but it is a bit expensive for smaller or midsize companies.
What problems is the product solving and how is that benefiting you?
We like its feature to easily collaborate between sales, technical, and service teams.
Powerful CRM with Customization, But Setup Can Be Challenging
What do you like best about the product?
I like how the Salesforce Sales Cloud manage customer information in one place. It helps track sales leads, opportunities, and customer interactions and the customization options make it fit different business needs.
What do you dislike about the product?
The setup and customization of Salesforce Cloud is very complex and time consming. It may also have a steep learning curve for new users.
What problems is the product solving and how is that benefiting you?
It helps manage customer information in one place. It tracks sales leads and customer interactions, making it easier to follow up.
Great for Tracking Sales, Needs Better Customization and Filtering
What do you like best about the product?
This tool tracks the entire journey of your sales leads and helps you keep your sales data well organized.
What do you dislike about the product?
This tool should allow you to categorize your sales leads according to your requirements, and its search and filter features are expected to help you refine your results.
What problems is the product solving and how is that benefiting you?
Salesforce Cloud allows us to view all our sales data in one place, making it easier to understand the requirements of every task we set. We can efficiently assign, track, and complete processes, which streamlines our workflow.
Powerful Sales & Marketing Tool, But Steep Learning Curve for New Users
What do you like best about the product?
Salesforce is the most used platform in our sales and marketing process. i am using it from more than 3 years. i really appreciate how salesforce sales cloud both sales and marketing workflows. the lead tracking, emails automation and opportunity management features makes it very easy to follow every step of the customer journey. i like the detailed dashboards bring the best results. the automation also saves me doing repetitive follow ups manually. it really changed how we managed and track customer. it keeps both the sales and marketing sides aligned , increasing productivity and improves everything.
What do you dislike about the product?
The platform is very powerful and feature rich. but that also makes it a bit complex for new users. it take some time to understand all the setting , reports and integration. Also the pricing can be higher for small teams.
What problems is the product solving and how is that benefiting you?
salesforce is really very helpful and we totally rely on it. before using it , out customer data was scattered across multiple spreadsheets and tool. Now everything leads, deals and campaign performance is in one place ,it has helped us improve communication between sales and marketing teams, track leads more effectively and close deals faster. the collaboration features and task assignments also make teamwork much smoother. it has completely changed how we manage and track customer. it keeps both the sales and marketing sides aligned, increase productivity and improves decision making with real time data. once you get used to it, it becomes one of the most valuable tools for managing business growth.
Excellent AI and Email Features, But Pricey
What do you like best about the product?
Email integration and forecasting and ai features
What do you dislike about the product?
A little high cost and little complex integration system
What problems is the product solving and how is that benefiting you?
It provides email integration and analytics ai tool and lead generations
Salesforce Sales Cloud: A Powerful CRM That Transforms Sales Operations
What do you like best about the product?
Salesforce Sales Cloud stands out for its robust and highly customizable platform, which adapts effortlessly to our business requirements. The user-friendly interface, powerful automation features, and extensive reporting tools have greatly enhanced our sales operations. With functionalities such as lead and opportunity management and real-time analytics, our workflows are more streamlined and productivity has increased. Additionally, its seamless integration with other systems makes it an effective solution for comprehensive sales management from start to finish.
What do you dislike about the product?
While Salesforce Sales Cloud offers robust features, its complexity may be daunting for newcomers. Setting up and customizing the platform typically demands technical know-how, and maintaining it over time can consume significant resources. The licensing fees may also be prohibitive for small or mid-sized businesses. Furthermore, performance can occasionally lag when handling large amounts of data. Nevertheless, with careful planning and adequate support, the platform’s comprehensive value and capabilities tend to surpass these challenges.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses important challenges for us, such as managing intricate sales pipelines, monitoring customer interactions, and minimizing manual work. By centralizing all our sales data, it provides our team with real-time access to leads, opportunities, and key performance metrics. The automation of routine tasks like follow-ups and reporting not only saves time but also enhances productivity. As a result, we experience better sales forecasting, quicker deal closures, and a more tailored customer experience, which ultimately drives higher revenue and greater team efficiency.
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