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Sales cloud CRM is a good platform to manage the customers and details related to them.
What do you like best about the product?
The email automation to leads and clients from time to time is amazing. The audience report and metrics related to them is properly shown in the reports.
What do you dislike about the product?
The cost of this platform is really high, so it can be lower for medium sized enterprises.
What problems is the product solving and how is that benefiting you?
It helps us to manage the customer data and automate communications to them such as calls or sms. This has helped us to reach mass audience.
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Convinient
What do you like best about the product?
salesforce sales cloud is a great collaboration ever experience like very friendly to first timer
What do you dislike about the product?
nothing i dislike for the time being i like it like that right now very helpful on my tasks
What problems is the product solving and how is that benefiting you?
its like a msart crm that im using very help[ful and im loving it
Salesforce Satisfaction Rating
What do you like best about the product?
Salesforce is user-friendly and easy to integrate with other tools that I use. Support response time is excellent.
What do you dislike about the product?
Cannot think of any right now. Satisfied so far.
What problems is the product solving and how is that benefiting you?
Scheduling and keeping track of leads.
Penny Worth App
What do you like best about the product?
It significantly improved my efficiency. The app is friendly user tool.
What do you dislike about the product?
performance lag during peak times, which hinder my productivity and experience.
What problems is the product solving and how is that benefiting you?
It made my jobh much simplier, salesforce provided all details I need in just one tab
Marvelous productivity and app integration with a cumbersome interface
What do you like best about the product?
Most parts are intuitive, making it easy for anyone to get the hang of it quickly. Implementing it is straightforward, thanks to detailed guides and a supportive community. The customer support experience is exceptional, and there are plenty of online resources. Advanced analytics, AI integration, and customizable dashboards can boost productivity and adapt to a variety of work areas. Plus, it integrates seamlessly with many other apps and services, making it a versatile tool for any business.
What do you dislike about the product?
I’ve found its complexity and steep learning curve a bit challenging, requiring significant training and time. Slow speeds and occasional downtime, have disrupted our operations, especially when dealing with large datasets. The user interface feels somewhat overwhelming, making it difficult to navigate and find what I need. Additionally, the standard reports and dashboards lack the customization needed for more advanced reporting in some cases.
What problems is the product solving and how is that benefiting you?
Salesforce has been very helpful for me as a Customer Success Manager at Okta. It helps me keep track of all my customer interactions and manage my sales opportunities efficiently. The automation features save me a lot of time by handling repetitive tasks. I take advantage of the customizable reports and dashboards that give me clear insights into my performance. Plus, the mobile app and integration with Okta make accessing my data secure and convenient, even when I’m on the go.
Sales made simple
What do you like best about the product?
That I can personalize and track interactions progress with the clients.
What do you dislike about the product?
There is nothing I can think of. I really like this platform as is.
What problems is the product solving and how is that benefiting you?
By bringing all customer data together and automating tasks like lead tracking and follow-ups, it lets me stay organized and focus more on building meaningful relationships with clients instead of getting lost in paperwork.
Excelent Software
What do you like best about the product?
Easy to integrate with other platforms. Easy of use and complete package.
What do you dislike about the product?
Wait time on customer service calls or questions!
What problems is the product solving and how is that benefiting you?
It helps me manage my book of business and making work flow easier.
Digital Account Manager - Tech industry
What do you like best about the product?
It is a platform that allows us to control the complete sales cycle, from creating an opp, sync customer and resellers contact information, raise binding and non binding quotes as well as forecast pipeline to the business
What do you dislike about the product?
many too many taps. could be made to work simpler.
What problems is the product solving and how is that benefiting you?
management of sales cycle
Helpful for Education and creating Dashboard for project purpose
What do you like best about the product?
Salesforce sales cloud is helpful for me in my education time for doing assignment of cloud computing in Salesforce.
Best platform and great application
Best platform and great application
What do you dislike about the product?
They have limited free access 30 days only.
What problems is the product solving and how is that benefiting you?
Helpful for solving some problems and also developing different fileds applications.
CRM platform for sales efficency
What do you like best about the product?
Trailhead learning curve and ease of colloboration with other software/pluggings
What do you dislike about the product?
Interface can be simplified as difficult to navigate with the basic knowledge
What problems is the product solving and how is that benefiting you?
Robust interlinkedin CRM with other sales intelligence tools (Outreach, Salesloft) as a database
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