Agentforce Sales

What do you like best about the product?

Pipeline Visibility: Provides a clear single source of truth for tracking accounts, contacts, leads, and opportunities from first contact to closed deal.Automation: Built-in tools like Salesforce Flow handle repetitive manual tasks so reps can focus on selling.

What do you dislike about the product?

Performance and Mobile Issues: Some users experience slow page load times on feature-heavy layouts and find mobile app limits frustrating.Cluttered Interface: Simple tasks can feel overly complex or require too many clicks due to a busy user interface.

What problems is the product solving and how is that benefiting you?

I have yet to use Agentforce Sales component. I kept my refuse to Salesforce Sales Cloud

What do you like best about the product?

A lot smoother than before. Really helps with efficiency

What do you dislike about the product?

It was a bit slow to learn in the beginning

What problems is the product solving and how is that benefiting you?

It provides a lot better control over the pipeline something we missed before

What do you like best about the product?

Using with together with the specialist team

What do you dislike about the product?

Interface is not frendelly as expected.by

What problems is the product solving and how is that benefiting you?

Teo tests should be done

What do you like best about the product?

I like the flexibility and configurability. From an admin and functional perspective, it gives me a strong platform to automate sales processes, customize objects and workflows, and provide better visibility into customer and opportunity data.

What do you dislike about the product?

The main challenge is the complexity. As an admin, there can be a lot to manage around configuration, automation, permissions, data quality, and integrations.

What problems is the product solving and how is that benefiting you?

Agentforce Sales helps solve issues such as manual data entry, disconnected sales processes, limited visibility into customer activities, and time-consuming reporting and follow-ups. It benefits me by reducing administrative effort, improving data quality and process automation, providing better visibility into sales operations, and allowing me to focus more on user support, process improvement, and business requirements rather than repetitive tasks.

What do you like best about the product?

Ability to select model to use and use flows

What do you dislike about the product?

Need for customization. Hard to add Salesforce data context

What problems is the product solving and how is that benefiting you?

Account brief, pre meeting prep

What do you like best about the product?

Easy setup and ease of capturing all the required metrics

What do you dislike about the product?

Learning for agents and documentation for initial setup

What problems is the product solving and how is that benefiting you?

None

What do you like best about the product?

Help me manage sales and prospects in a whole new way

What do you dislike about the product?

Too much data mismanagement and data leak

What problems is the product solving and how is that benefiting you?

Prospects and lead data management

What do you like best about the product?

It offers a predefined structure that’s still highly flexible and customizable, which makes it easy to adapt to my needs.

What do you dislike about the product?

I’m not sure, since I’m new to this, so it might just be a me thing. That said, I’d like the filters to be more user-friendly and easier to apply and use.

What problems is the product solving and how is that benefiting you?

It helps me manage opportunities from the initial lead through to closing, while keeping track of each stage along the way.

What do you like best about the product?

It neatly tracks and collates account-specific information and interactions.

What do you dislike about the product?

Group association—especially when it involves brands—can get unwieldy for long-standing orgs, and keeping the data maintained is a real bear.

What problems is the product solving and how is that benefiting you?

It supports my user base by helping them manage accounts and handle additional workflows, instead of requiring my team to do bulk data maintenance or manual data entry.

What do you like best about the product?

Breadth of capability and extensibility.

What do you dislike about the product?

License cost is very steep. Configuration is not straightforward

What problems is the product solving and how is that benefiting you?

The existence of service accounts.