Agentforce Sales
Salesforce, Inc.Reviews from AWS customer
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Great product and experience
What do you like best about the product?
Great product and service. It has helped a lot.
What do you dislike about the product?
None so far. Can be difficult to begin using, but once implemented it has become very beneficial.
What problems is the product solving and how is that benefiting you?
Better tracking, data management.
Salescloud
What do you like best about the product?
It's ready to use and easy to navigate and u understand.
What do you dislike about the product?
It's difficult some times to understand the complex opportunity flows
What problems is the product solving and how is that benefiting you?
It's crm for the business.
Sales cloud helps drive our sales
What do you like best about the product?
Customizing the workflow as we move customers through our pipeline, copilot support for our sellers, accurate quoting with CPQ and tracking our pipeline and revenue schedules allows our to tightly manage growth and our financial health
What do you dislike about the product?
Definitely takes a bit of effort to drive adoption, but that may be an issue irrespective of which platform we go to
What problems is the product solving and how is that benefiting you?
Ensures that our marketing and sales teams are collaborating as we move prospects through the funnel, helping sales users effectively manage their pipeline
Best como ever
What do you like best about the product?
360 view, integrations, flexibility, agility
What do you dislike about the product?
Sometimes its too expensive and therefore unreachable
What problems is the product solving and how is that benefiting you?
Unified database and activity tracking
Sales Cloud Powers the Enterprise
What do you like best about the product?
Capabilities to associate products, sales processes, lead management, and recommendations to help internal sellers and partners best position solutions for customers or for customers to self service
What do you dislike about the product?
CPQ is not an embedded capability of Sales Cloud
What problems is the product solving and how is that benefiting you?
Integrating our buy flow into our selling and cross or upselling processes for service and field service
Service Cloud is flexible and robust
What do you like best about the product?
With Sales Cloud we are able to replace multiple legacy sales applications and give agents a unified interface,
What do you dislike about the product?
I don't have anything negative to say at this time.
What problems is the product solving and how is that benefiting you?
Sligo Inc legacy systems thru a unified front end.
Easy and intuitive
What do you like best about the product?
Help users organize their tasks by improving their productivity
What do you dislike about the product?
More agile organization, sometimes it is more practical to configure than to develop, improve supports
What problems is the product solving and how is that benefiting you?
Unified customer management
Salescloud
What do you like best about the product?
Mobile friendly and increase the sales productivity using the activities
What do you dislike about the product?
Needs some level of customization for the product
What problems is the product solving and how is that benefiting you?
Communication
Transform your sales process with Salesforce sales Cloud: A Comprehensive Solution for Growth
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its powerful customization and scalability. It offers robust tools for managing the entire sales cycle, from lead generation to closing deals, with real-time insights and analytics. The ability to tailor workflows, automate processes, and integrate with a wide range of apps ensures that teams can optimize productivity and meet specific business needs. Additionally, its reporting features and dashboards provide clear visibility into performance, helping teams make data-driven decisions.
What do you dislike about the product?
One downside of Salesforce Sales Cloud is its complexity, especially for new users. The platform has a steep learning curve due to its wide range of features and customization options. Setting up and configuring the system can be time-consuming and may require dedicated training or external support. Additionally, Salesforce's pricing structure can be expensive for smaller businesses, with costs increasing as more features and users are added.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several key problems, such as managing complex sales pipelines, improving lead tracking, and enhancing team collaboration. It centralizes customer data, making it easier to follow up on leads, track opportunities, and close deals more efficiently. By automating repetitive tasks like follow-ups and generating reports, Sales Cloud saves time and reduces manual errors. Additionally, its robust analytics provide insights into sales performance, helping businesses refine strategies and make data-driven decisions. For users, this translates into improved productivity, clearer visibility into sales processes, and better customer relationships.
sales cloud is one of my favorite products we’ve delivered to the business
What do you like best about the product?
It's easy to use and easy to support from an IT perspective. The more Salesforce connects it to the ecosystem the more value we can capture from our systems.
What do you dislike about the product?
Fragmented data, we don't have access directly to Pardot or even in heroku connect. This is a major pain point
What problems is the product solving and how is that benefiting you?
Capturing middle of the funnel activities for sales
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