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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mike B.

It’s a great too to bring together sales, service and parts department within our business.

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Having the overlap between departments. Connects the customers behind the scenes with all our departments.
What do you dislike about the product?
Have not found anything yet.so far everything is excellent.
What problems is the product solving and how is that benefiting you?
Follow up on all projects that we were awarded and were not and be able to find out why.


    Financial Services

Sales cloud is great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Forecasting of the opportunities that are created.
What do you dislike about the product?
Nothing, it works fine in most of the scenrios
What problems is the product solving and how is that benefiting you?
Prospect and leads conversion


    Tommy L.

Even better than expected

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Love the flexibility and customization for our Sales team to ensure a smooth and seamless sales process.
What do you dislike about the product?
At this time, I haven't found anything wrong with it.
What problems is the product solving and how is that benefiting you?
The ability to track and convert leads into real sales opportunities. The reporting and dashboards are a must as well with providing real data that points our AEs in the right direction.


    Logistics and Supply Chain

Long Time User

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I have been using Saes Cloud for 10 years across 5 different industries. I've tried other CRMs and it is unmatched. Salesforce is constantly releasing value add features that move you miles ahead of the competitors
What do you dislike about the product?
You need to spend time to really understand all the books and crannies of the product.
What problems is the product solving and how is that benefiting you?
Forecasting coaching, marketing


    Consulting

New to Salea Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to customize and adjust to fit my needs
What do you dislike about the product?
A little overwhelming at first with all the options.
What problems is the product solving and how is that benefiting you?
Territory management


    Non-Profit Organization Management

Dreamforce 2024

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is powerful. So many things you can do in Salesforce!
What do you dislike about the product?
It is hard at the beginning to understand. But trailhead is there for you.
What problems is the product solving and how is that benefiting you?
All the business process with donors and clients


    Nitaish G.

Sales cloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Great user experience, easy process configuration, enhance sales effectiveness and efficiencies
What do you dislike about the product?
Should add more features out of the box , such as Accoint planning and sales enanlement
What problems is the product solving and how is that benefiting you?
Well, we are yet to deploy our first sales cloud, our vision is to achieve sales excellence with sales cloud


    Consulting

Great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of integrations and high level of customization
What do you dislike about the product?
Product can be kind of clunky and feel outdated sometimes
What problems is the product solving and how is that benefiting you?
Acts as our crm and plugs into marketing cloud


    Javin B.

Good Product overall!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers a wide range of tools for managing customer relationships, including lead and opportunity management, sales forecasting, and pipeline tracking
What do you dislike about the product?
Cost: Salesforce can be expensive, especially for smaller businesses. Subscription fees increase as you add more users and features.
Complexity: The extensive customization and features can be overwhelming for new users, leading to a steep learning curve.
What problems is the product solving and how is that benefiting you?
Salesforce helps you keep a comprehensive record of all interactions with customers. You can track customer history, preferences, and interactions to deliver a more personalized experience. This can improve customer satisfaction and retention.


    Computer Software

We’re all in the cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a game changer for all companies, no matter how large or small. We're on cloud nine in Sales Cloud and we know who our customers are and have just the plan to meet with them!
What do you dislike about the product?
We should have joined sooner, but better late than never!
What problems is the product solving and how is that benefiting you?
Salesforce provides a full 360 view with your customers. Out of the box, with limited setup, it's ready to tackle so much. Then, you can customize as well! It's truly a win for your business.